Nortel Networks SRG50 manual Supported firmware, Firmware upgrade procedure

Page 51

Chapter 4 CS 1000 considerations 51

Firmware upgrade

The redirected IP telephones at the SRG are under the control of the main office call server for the majority of their deployment and receive all of their features in that context. Therefore, the version of IP set firmware must align with the requirements of the CS 1000.

Supported firmware

The table Supported IP clients and firmware versions on page 51 lists the IP clients and related firmware versions supported on the SRG50. The SRG50 column indicates the firmware versions included with the SRG software. The CS 1000 columns identify the version of firmware to use for specific releases.

Table 12 Supported IP clients and firmware versions

IP Client

SRG50

 

CS 1000

 

 

 

 

 

 

 

 

Release 4.0

Release 4.5

Release 5.0

 

 

 

 

 

Phase I: 2002, 2004

B65 or greater

B65 or greater

B76 or greater

B76 or greater

 

 

 

 

 

Phase II: 2001, 2002,

D98 or greater

D88 or greater

0604DBG or

0604DBG

2004

 

 

0604DAS

 

 

 

 

 

 

IP Phone 2007

C22 or greater

C22 or greater

0621C4J or 0621C3J

0621C4J

 

 

 

 

 

WLAN Handsets 2210/

Not embedded in

Use the 2210/2211

97.059 or greater

97.059 or greater

2211

SRG software

GA firmware load.

 

 

 

 

 

 

 

WLAN Handset 2212

Not embedded in

97.039 or greater

97.059 or greater

97.059 or greater

 

SRG software

 

 

 

 

 

 

 

 

WLAN Handsets 6140/

Not embedded in

 

 

 

6120

SRG software

 

 

 

 

 

 

 

 

WLAN Handsets 1210/

062AC57

 

 

 

1220/1230

 

 

 

 

 

 

 

 

 

IP Phone 2033

Not embedded in

S12 or greater

S12 or greater

S12 or greater

 

SRG software

 

 

 

 

 

 

 

 

IP Phone 1110

0623C38

0624C1E

0623C4B or 0623C3C

0623C4D

 

 

 

 

 

IP Phone 1120E

0624C1B

0624C1E

0624C4B or 0624C3C

0624C4D

 

 

 

 

 

IP Phone 1140E

0625C1B

0625C1E

0625C4B or 0625C3C

0625C4D

 

 

 

 

 

IP Softphone 2050

build 385 or greater

build 385 or greater

build 385 or greater

2.1.355 or greater

 

 

 

 

 

MVC 2050

build 126 or greater

build 126 or greater

build 126 or greater

2.1.202 or greater

 

 

 

 

 

Firmware upgrade procedure

When an IP telephone requires a firmware upgrade, the CS 1000 uses the umsUpgradeAll command, or variant, to redirect the telephone back to the SRG for upgrading. If the required file does not exist on the SRG, or its version is incorrect, the SRG initiates an FTP session to the TPS for that phone to retrieve the required file. The SRG upgrades the phone and redirects it back to the CS 1000. After the SRG receives new firmware from the Main Office for a specific IP telephone, all the IP telephones of the same type are loaded with the new firmware.

SRG50 Configuration Guide

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved Task List SRG50 Configuration GuideNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 Acronyms Getting startedAbout this guide AudienceGetting started Acronyms used in this guide Sheet 2 Convention Example Used for Word in a special font shown Symbols and conventions used in this guideCommand line prompts on display telephones Getting startedConvention Example Used for Related publicationsGetting Help from the Nortel Web site How to get helpGetting started NN40140-500 SRG50 overview Features SRG 1.5 on BCM SRG50 400BCM50 default IP addresses SRG50 creationPort IP address Subnet mask Click Load File BCM50 default user names and passwordsSRG50 keycode activation To activate the SRG keycodeTo verify that the SRG has been successfully created SRG50 and BCM50 features comparisonTo reboot the system Click Reboot BCM50 SystemSRG50 overview Comparison of BCM50 and SRG50 Sheet 2 Supported devicesSRG50 terminology SRG50 terminology Sheet 1Term Description SRG50 overview SRG50 terminology Sheet 2 Normal modeCoordination with the main office call server SRG operating modesNormal mode Local mode Local modeAutomatic registration with the main office SRG installation and configuration summarySRG50 overview Process map for installing and configuring an SRG Configuration Telephony Global Settings Foundation configurationConfiguration System IP Subsystem Configuration Resources Application ResourcesTask summary IP telephone configurationConfiguration Telephony Lines Target Lines Dialing plan configurationVoIP trunk configuration Configuration Telephony Sets All DNsConfiguration Telephony Lines Active Physical Lines Configuration Telephony Lines Active VoIP LinesCall routing configuration Redirection and call forward configurationConfiguration Telephony Dialing Plan Routing Task summary NN40140-500 Comparison of CS 1000 and SRG terms and contexts Sheet 1 CS 1000 considerationsCS 1000 and SRG terminology comparison CS 1000 considerationsAC1 Normal and local mode overview Survivability Testing the telephone in local mode Recovery to normal modeVirtual trunk capacity Vacant Number Routing VNRBandwidth management Network Bandwidth Management Nbwm Adaptive Network Bandwidth Management AdbwmAlternative Call Routing ACR To configure SRG for Nbwm and Adbwm Bandwidth management configuration NBWM, ADBWM,Ensure that the DN Type is Public Unknown To configure Alternative Call Routing with did trunksEmergency Services Access ESA configuration To configure on-site notification To configure Emergency Services AccessS1000 Main Office Settings panel S1000 Main Office Settings Sheet 1CS 1000 information for the SRG S1000 Main Office Settings Sheet 2 Field Values Description Node ID To datafill the S1000 Main Office Settings panelCS 1000 considerations S1000 Main Office Settings Sheet 3 MO Access Code LengthIP telephones redirection IP telephones numbers and modelsIP telephone numbers and models Sheet 1 Hardware S1000 IP Terminal Details panelSRG S1000 IP Terminal Details fields Sheet 1 Field Values DescriptionVersion To enter the Motn and BuidTo redirect the telephone to the main office call server Field Values Description FirmwareIP telephone settings Configuration settings for redirected IP PhonesParameter Setting Supported IP clients and firmware versions Firmware upgradeFirmware upgrade procedure Supported firmwareCS 1000 considerations NN40140-500 IP telephones setup and configuration Registration passwordTo set the IP telephone registration password Password registration parameters IP telephones setup and configurationLocal mode indication IP telephone codec and jitter settingsTo change local mode indication To configure DN records for redirected IP telephones Telephone DN records configurationIP telephones setup and configuration Model Button Select the Capabilities and Preferences tabTo map received numbers to the DN Received numbers configurationDhcp settings configuration To configure Dhcp settings for SRG operationCall forwarding options Configuration settings for redirected IP telephones Configuration settings for redirected phonesTest Local Mode To activate Test Local ModeDelayed ring transfer Features in local modeTo exit Test Local Mode and return to Normal Mode Receiver volumeLanguage and Contrast Emergency Services SupportAlarm set Held line reminderIP telephones setup and configuration NN40140-500 IP networking, SRG to WAN, main office to WAN Setting up the private VoIP networkVoIP trunks Setting up the private VoIP networkBasic parameters Basic parameters Sheet 1Parameter Value Context Private dialing plan Setting up the private VoIP network Basic parameters Sheet 2Meridian Customer Defined Network Mcdn To enable Mcdn TATQoS settings codec, jitter buffer, and related items Main office QoS settings Sheet 1Media parameter Settings SIP settings Modules panel, IP Trunks SRG50 Configuration Guide To enter the QoS settings for VoIP trunksNetwork security VoIP trunking configurationFallback configuration To enable fallbackGatekeeper routing To configure gatekeeper settings for H323 trunksCall routing Outgoing calls configurationTo configure routing for outgoing calls Line poolsSelect the Destination Codes tab SRG Pstn access Remote Access Package for VoIP trunksTo configure remote access packages To configure destination codes for the Pstn Pstn destination codes configurationExternal attendant support Main office informationPstn access and analog devices Pstn access considerationsAnalog devices considerations To configure the DNs for analog devices Access to system featuresPstn access and analog devices Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 Issue / Problem Probable Cause / Solution TroubleshootingIP telephone troubleshooting IP telephone troubleshooting Sheet 1Call Server Details Event Id Severity Type Comments Troubleshooting IP telephone troubleshooting Sheet 2IP terminal details IP Terminal Details Sheet 1Troubleshooting Probable causes for redirection failureIP Terminal Details Sheet 2 IP telephone firmware discrepancies Troubleshooting fallback to local modeIP telephones manual redirection To manually redirect an IP telephone to the main officeCannot clear alarms using an alarm set Troubleshooting NN40140-500 Telephone features in normal and local mode Normal modeLocal mode Telephone features in normal and local mode IP Phone 1110 in Local modeIP Phone 1120E in Local mode IP Phone 1140E in Local modeIntercom/Line IP Phone 2002 in Local mode IP Phone 2001 in Local modeIP Phone 2007 in Local mode IP Phone 2004 in Local modeIP Phone 2033 in Local mode Link key sequences Sheet 1 ATA extension featuresIP 2050 Softphone in Local Mode Feature Activate CancelLink *3 Dialing plan Gatekeeper Gateway H.323 IP telephones Local modeGlossary Branch office Call routingSteering codes Normal mode QoSGlossary Main office, main office call serverIndex 100 101 102
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