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Chapter 2
Configuring your system for Desktop Messaging
Before you install Desktop Messaging
Before installing and using Desktop Messaging:
•In CallPilot Manager, make sure that the number of Maximum Outcalling Channels is enough to accommodate the expected CallPilot telephone player use. The Outcalling Channels value controls the number of simultaneous channels that can be used for outcalling. For information on setting the outcalling channels, refer to the CallPilot Manager Set Up and Operation Guide.
•If you are installing Desktop Messaging for subscribers who use Outlook 98 or Outlook 2000, make sure their clients are set to the proper mode. For more information refer to “Software requirements” on page 8.
Desktop Messaging and data network security
Due to the complexity and diversity of network configurations, this guide does not cover data network security issues. Discuss security issues with a security specialist or data network administrator.
CallPilot Desktop Messaging Installation and Maintenance Guide