Chapter 3 Installing and configuring Desktop Messaging 41
Configuring Netscape Messenger 4.x
If the subscriber uses Netscape Messenger version 4.x as their Internet Mail client, use these procedures. If the subscriber uses Netscape Messenger 6.2, refer to “Configuring Netscape Messenger 6.2” on page 44.
Notes:
•If the subscriber uses Netscape with POP for email, Netscape cannot be configured with IMAP at the same time. You must set up a different Netscape subscriber profile.
•If the subscriber uses Netscape for their email, Netscape cannot be configured to send mail to CallPilot, since only one SMTP server can be configured. You must set up a different Netscape subscriber profile.
•You need Netscape Messenger 4.5 or later. Netscape Messenger versions prior to 4.5 are incompatible with CallPilot Desktop Messaging.
Configuring an IMAP account on Netscape Messenger
1Start Netscape Messenger.
2On the Edit menu, select Preferences.
3From the Mail & Newsgroups category, select Identity. The Preferences screen appears.
4In the Your name box, type the subscriber’s name.
5In the Email address box enter the subscriber’s email address in the form <SMTP/VPIM prefix><mailbox number>@<local CallPilot 100/150 system>.
For example: 198887002@voiceuser.factor.com, where
•19888 is the SMTP/VPIM prefix
•7002 is the subscriber’s CallPilot mailbox number
•voiceuser.factor.com is the FQDN of the CallPilot 100/150 system. If your network does not use DNS then use <hostname>.localdomain as the FQDN (where hostname is that of the CallPilot 100/150 system).
6From the Mail & Newsgroups category, select Mail Servers. The Preferences screen appears.
7Click the Add button.
The Mail Servers Properties screen appears with the General tab displayed.
8In the Server Name box type the FQDN of the CallPilot 100/150 system.
9In the User Name box type the part of the subscriber’s CallPilot mail address that comes before the @ sign.
10In the Check for mail every ___ minutes box type how frequently you want Netscape Messenger to check for new messages.
11Select the IMAP tab.
CallPilot Desktop Messaging Installation and Maintenance Guide