Toshiba TF831/861 manual Receiving problems, Problem Possible causes, GB 114 Possible problems

Page 114

Possible problems

Receiving problems

Your fax machine reports an operating error or

fails to perform the required function. Before

 

 

you make an unnecessary call on your service

Problem

Possible causes ...

technician, take your time and see if you can help yourself. This checklist will help you recognise and eliminate errors.

... and solutions

You press START to receive an document.

Your have an error displayed.

If the display shows an error message,

But you receive nothing.

 

eliminate the fault and delete the display

 

 

with STOP.

 

The fax machine is not correctly connected.

Check the wiring. See page 7.

 

The display is blank.

Check there is power to the machine.

 

 

The machine must be switched on (see

 

 

page 7).

There is still a document in the feeder.

Your fax machine is set in manual receiving mode and you replaced the handset before pressing START.

The operator control panel is not closed.

Press SROP and remove the document.

When receiving the next fax, be sure to replace the handset only after you have pressed START.

Close the cover. Both sides of the cover must be firmly locked in place.

Your recording paper is not fed out.

The recording paper in your machine is jammed.

Remove the jammed paper (see page 116).

The dcoument received is difficult to read.

Document quality is poor.

Ask the sender to reset the resolution and

 

 

contrast or improve the quality of the

 

 

document e.g. by making the print on the

 

 

photocopy darker, enlarging or reducing.

 

 

Then have it send again.

The telephone connection is poor.

Ask the sender to transmit the document again (see page 31).

You receive a completely blank document.

The sender made a mistake when loading the

 

document.

Check whether the sender loaded in the correct manner.

The document received is partially printed.

The operator control panel of your fax machine

 

is not closed properly on both sides.

Close the cover. Both sides of the cover must be firmly locked in place.

You can send fax messages without any

Receiving protection is activated.

Switch off receiving protection (see

problem, although you cannot receive any.

 

page 28).

GB 114 Possible problems

TOSHIBA TF 831/861

Page 113 Page 115
Image 114
Page 113 Page 115
Contents Page Welcome to your fax machine Contents Please protect your machine from PreparationUnpacking PreparationFittings Install the process unitRemove transport Open the top coverTo make a good impression the toner pack When replacing tonerWhen installing for the first time First shake the new toner packNow the ozone filter Connection to the mainsNow Close the cover Telephone connectionRemove the paper cassette Insert a stack of A4 paper How to install the exit paper trayHow to insert the recording paper Then Slide the cassette into the slotOpen the housing cover Switch your fax machine OFFStack memory is deleted when a Ensure that, before the memoryMenu system InstallationGB 10 Installation Start the menuEnter user name Cancel charactersTF 831/861 Toshiba Installation 11 GB User nameInsert character GB 12 InstallationReplace character Enter the nameNow enter the code Enter terminal IDFrom Enter user name Insert a pause with pause button Code is completeCurrent dialling method is highlighted Setting dialling methodGB 14 Installation Current connection type is highlightedConnection to Pabx Select a menu item Press STOP, return to standby modeTF 831/861 Toshiba Installation 15 GB Obtaining a public lineGB 16 Installation Set languageEnter the date and the time Confirm with Start Make your selection For the month using figures or the nameSet date and time Make your selection For 12- or 24-hour formatReception of documents Set standby modeTo set reception mode do the following Automatic receptionReception reduction Reception reduction19 GB DiscardMemory reception Memory reception ON/ OFFDisplay messages for memory reception 21 GB Go to A1Enter the security code Enter the old security code Confirm with Start Enter the new security code Confirm with StartGB 22 Reception of documents 23 GB Enter the current security codeEnter the period Confirm with Start Without time restriction DayCorrect sequence print- out 25 GBMake your selection Number of incoming copies Multiple printoutSelect the required quantity Example 8 copies27 GB Press the JOB Cancel keyDelete reception Press the JOB Status keyReception protection GB 28 Reception of documentsSorter function on Local copy29 GB Sorter function OFFCopy reduction GB 30 Reception of documentsMake your selection Copy reduction on Copy reduction OFF Transmit documents Document formatEnter the fax number Automatic fax mes- sagesLine x is lit GB 32 Transmit documentsTF 831/861 Toshiba Transmit documents 33 GB Stack modeThis is different with your fax ma- chine Stack memoryJOB no Useful job managementGB 34 Transmit documents First jobImportant transmission TF 831/861 Toshiba Transmit documents 35 GBPress the Shift key and then the corresponding function key Direct transmission Select a menu item Enter the fax numberGB 36 Transmit documents Transmission using alpha dial Activate alphabet dialTF 831/861 Toshiba Transmit documents 37 GB Press the one-touch dial key Toshiba Europe Standby modeTransmission one-touch dial GB 38 Transmit documentsEnter the alphabet dial number Faxing with telephone directoryActivate directory function TF 831/861 Toshiba Transmit documents 39 GBSingle multi-address transmission GB 40 Transmit documentsEnter group number Confirm with Start Stored broadcastPress the Speed Dial key 3 times TF 831/861 Toshiba Transmit documents 41 GBGB 42 Transmit documents Monitoring direktActivate monitoring 1234567Monitoring Job TF 831/861 Toshiba Transmit documents 43 GBSet resolution Press „MODEDialling the fax partners GB 44 Transmit documents Set contrast NormalFax machine displays the current setting Dialling the fax partnerTransmission options, number of pages Enter the page number Confirm with StartMake your selection For the number of pages Transmission options, protected transmission GB 48 Transmit documents9600BPS For transmission speed 4800BPS Selected setting is applicable only for the current jobTransmission options, reduced speed Maximum speed TF861 33.600BPS / TF83114.400BPSRefer to page 11 for the procedure Transmission options, send cover sheetTransmission options, transmission stamp if installed Selected setting is now applicable for the current jobEnter the numbers When you are readyChain dialing Dialling the fax partner GB 52 Transmit documentsRedial Resend retained job GB 54 Transmit documentsIf changed Original fax number can be overwritten Cancel a retained job with retain job Selected job is cancelledTF 831/861 Toshiba Transmit documents 55 GB Cancel transmission Polling Reserve polling57 GB Enter the number Confirm with Start Polling protectionEnter the Toshiba code Confirm with Start GB 58 Polling59 GB Reserve polling, perma- nent general infoboxInfobox Reserve polling, append documents Select a menu item GB 60 Polling61 GB Cancel polling reserva- tionSelect the job which you wish to cancel Confirm with Start XxxSingle polling Go to BGB 62 Polling Multiple polling 63 GBSelect a menu item Press the Multi key GB 64 Polling Multiple polling is stored and carried out as a jobCancel polling Selected polling job is cancelled65 GB Program Continous Polling Enter the periods Confirm with Start67 GB EnterGo to a Go to B Reverse direction Enter the menuGB 68 Polling 69 GB Enter the Toshiba codes Confirm with StartStore numbers Alphabet dial memoryEnter alphabet dial number 71 GB / or Skip with Start Confirm with StartAlphabet dial options Procedure as described under Enter alphabet dial number See Modify ABB numbers73 GB Delete ABB numbers If you want to delete ABB numbers just enter themOne-touch dial keys Fax number inputSkip with Start Store numbers 75 GB Press STOP, return to standby mode GB 76 Store numbers Make your selection For further one-touch dial keysCancel one-touch dial keys 77 GBDefine groups Enter group numberGB 78 Store numbers 79 GB Make your selection For further group partnerEdit groups Press STOP, return to standby mode GB 80 Store numbersMake your selection Cancel the selected group partner YES Enter an alphabet dial number81 GB Cancel groupsGroup is cancelled Example group number 444, name SupergroupTransmission reports Report printsProgram selection list GB 82 Report printsTransmission report 83 GBMulti transmission report Select the entry which you wish to printPress the COPY/JOURNAL key GB 84 Report prints85 GB Transmission and reception journalSelect a menu item For manual output GB 86 Report prints Reservation listFunction list Function list is printed outDial number lists 87 GBRequired lists are printed out Department list Mains failure reportGB 88 Report prints 89 GB Delayed fax jobTF 831/861 Toshiba Advanced settings NnnnnnSet transmission header position Make your selection For transmission header possionPermanent monitoring Advanced settingsReception trailer RTI 91 GBGo to a Press STOP, return to standby mode Toshiba TF 831/861Call redial Period between call redial at- temptsSet ringer volume 93 GBPower saver stand by Power saver on Power saver offTime Period = 0000 95 GB Activate cost centre management Deactivate modeCost centre manage- ment Press the Start key to skip entry of the cost centre numberDepartment code Press STOP, return to standby mode GB 96 Advanced settingsUse master code when first entered Enter the department name Confirm with StartEnter master code Confirm with Start Start the menu Modify or delete a department97 GB Enter the department number Confirm with StartAccessed by entering the mas- ter code Disable department codeGB 98 Advanced settings Fax machine is permanently enabledCover sheet Cover sheet is activated Cover sheet is cancelledDocument is saved as the cover sheet diagram 99 GBPreset retaining time is displayed Retain jobsInput retaining time Cancel current status Query job statusPress the JOB Status key again Line 2 mode option Press STOP, return to standby mode GB 102 Advanced settingsBasic setting, document length Basic setting, transmis- sion memoryDisplay the basic setting Basic setting, resolution and contrast Display the basic setting for resolutionDisplay the basic setting for contrast Basic setting, ECM er- ror correction mode Basic setting, protected transmissionGB 106 Advanced settings Basic setting, TX stamp optionBasic setting, superfine reception only TF Have set transmission without memory seeBasic equipment Divider sheetAdditional paper cas- settes optional With 2nd lineDiagnosis programs Possible problemsPress STOP, return to standby mode GB 108 Possible problems Key panelPrint unit test Error messages in the displayHow to correct DisplayDisplay Cause How to correct GB 110 Possible problems Error codes in journal CodeCode Cause How to correct GB 112 Possible problemsProblem SolutionsPossible causes Receiving problems Problem Possible causesGB 114 Possible problems Cleaning document scanner Document jamRecording paper jam How to clear aGB 116 Possible problems Filling the stamp inkRemote maintenance Comline UK Connection information Index TF 831/861 Toshiba Index 119 GB
Top Page Image Contents