English
CHAPTER 6 TROUBLESHOOTING
Q & A
This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.
Setting up the Printer Hardware
Question | Recommendation |
The printer does not | The printer may be in sleep mode. Press any |
work. All lamps are off. | switch to wake up printer. |
The printer does not print. | Check the following: |
| ∙ The protective parts have been removed. |
| ∙ The toner cartridge and drum unit are |
| installed properly. |
| ∙ The interface cable is securely connected |
| between the printer and computer. |
| ∙ Check to see if any lamps are blinking. |
| Notice which lamps are blinking and refer |
| to Operator Call section of this manual. |
Setting up the Printer for DOS
Questions
I cannot print from my application software
Recommendation
∙Check if the DOS application software interface settings match that of your printer. ( i.e., if you are using a parallel printer cable, then you would most likely set your DOS software printer port to LPT1.)
∙Check to see if the printer has any printer alarms active.