Panasonic KX-FP363HK, KX-FP343HK manual Error messages Reports, Error messages Display

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9. Help

9.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 24).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 43).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 55).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has

run out of recording paper. Try again.

LThe document was not fed properly. Re- insert the document and try again.

LThe other party’s fax machine rings too many

times. Send the fax manually (page 23).

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe number you dialled is not in service.

PRESSED THE STOP KEY

L{STOP}was pressed and fax communication was cancelled.

OK

L Fax communication was successful.

9.2Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

CALL SERVICE

LThere is something wrong with the unit. Contact our service personnel.

CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 55) and try

again.

LAttempted to transmit a document longer than 600 mm. Press {STOP} to remove the document. Divide the document into two or more sheets and try again.

CHECK MEMORY

LThe memory (telephone numbers, parameters, etc.) has been erased. Re- program.

CHECK PAPER

LThe recording paper is not installed or the unit has run out of paper. Install paper and

press {START} to clear the message.

LThe recording paper was not fed into the unit

properly (page 54). Reinstall paper (page 12) and press {START} to clear the message.

LThe recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 53) and press {START} to clear the message.

COVER OPEN

LThe back cover is open. Close it.

DIRECTORY FULL

LThere is no space to store new entries in navigator directory. Erase unnecessary entries (page 19).

FAX IN MEMORY

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Contents Operating Instructions How to use the operating instructions OpenKX-FP363 Location of ControlsKX-FP343 Keys Listed in alphabetical orderFor your future reference CopyrightImportant safety instructions Installation Navigator directory On another fax machineIndex Included accessories SpecificationsModel No Specifications/Usage Accessory informationAvailable accessories Overview Description of buttonsInstalling the ink film Ink filmReplacing the ink film IncorrectRecording paper support Paper trayRecording paper Connections Adjusting volume Help functionExample 0315 PM 12 hour clock entry 1. Press 03 Date and timeExample August 10, 2003 Press 08 10 To correct a mistakeYour logo Your fax number Erase Lower Storing into the one-touch DialStoring into the navigator directory Menu SETEditing a stored entry Using the one-touch dialUsing the navigator directory Erasing a stored entryRecording a telephone conversation KX-FP363 only Caller ID serviceViewing and calling back using caller information How Caller ID is displayedErasing specific caller information Editing a caller’s telephone number before calling backErasing all caller information Caller ID EraseThis feature is not available in the following cases For navigator directoryDigital SP-PHONEKX-FP363 REDIAL/PAUSE Sending a fax manuallyStop FAX/START Documents you can send Adding a new entry into the broadcast memory Broadcast transmissionProgramming entries into the broadcast memory Sending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored entry from the broadcast memory To send the same document to a one-time group of entriesUse only as a fax Selecting the way to use your fax machineUse as answering device and/or fax KX-FP363 only Mostly phone callsReceive Mode KX-FP343AUTO Answer KX-FP363 Activating TEL modeStop FAX/START Receive Mode KX-FP343 Auto Answer Receiving a fax manuallyActivating FAX only mode Activating TAD/FAX mode KX-FP363 onlyUsing the unit with an answering machine KX- FP343 only Setting up the fax machine and an answering machineTo erase a programmed phone number Black list functionMenu Stop SET Using with the ring detection feature More copying features Making a copyTo collate multiple copies Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageLeaving a message for others or yourself Record Stop Auto AnswerErase Quick Listening to recorded messagesErasing recorded messages Slow StopListening to recorded messages Remote operations using the remote command keyOperating from a remote location Other remote operationsAllowing callers to leave private messages To use a mailboxMailbox messages Recording yourMailbox greeting Messages Listening to recorded Leaving messages in aRecording your transfer greeting message How this feature worksTransferring recorded messages to another telephone Pager call To check the transfer greeting messageTo erase your transfer greeting message Example 202 555 1234PP12345678PP5555#Programming advanced features Basic featuresProgramming basic features ProgrammingAdvanced features Code #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #27 Setting the black list function Code #34 Setting the quick scanCode #44 Setting the memory reception alert Code #42 KX-FP363 only Setting the message alertCode #43 KX-FP363 only Setting the recording time alert Code #46 Setting friendly receptionCode #67 KX-FP363 only Setting the incoming message monitor Code #58 Setting the original modeCode #60 KX-FP363 only Setting the message transfer Code #68 Setting the Error Correction Mode ECMSET Default RESET=NO ± Error messages Reports Error messages DisplayCannot make and receive calls When a function does not work, check hereGeneral Fax sending Fax receivingCopying Answering device KX- FP363 only Using an answering machine KX-FP343 onlyIf a power failure occurs When the recording paper has jammed in the unit Recording paper jamWhen the recording paper was not fed into the unit properly StartDocument jams sending Document feeder cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaning Help Reference lists and reports Technical data about this product Paper specifications Index TAD/FAXIndex Page PFQX1843ZA CM0803YH0

KX-FP343HK, KX-FP363HK specifications

The Panasonic KX-FP363HK and KX-FP343HK are multifunctional fax machines designed to meet the needs of both home offices and small businesses. These models combine reliable faxing capabilities with additional features that enhance productivity and efficiency.

One of the standout features of the KX-FP363HK is its advanced thermal transfer printing technology. This ensures that your documents are printed with sharp clarity and precision, making them easy to read. The machine is equipped with a high-resolution printing capability, allowing for clear reproduction of text and images. The KX-FP343HK shares similar printing technology, providing users with high-quality output while maintaining cost efficiency.

Both models offer a user-friendly interface that simplifies the sending and receiving of faxes. They come with an intuitive control panel that allows for easy navigation through various functions. The KX-FP363HK boasts a larger memory capacity compared to the KX-FP343HK, enabling it to store more pages of sent and received faxes. This can be particularly useful in busy office environments where multiple faxes are processed daily.

In terms of connectivity, these fax machines feature a built-in telephone line interface, allowing users to send faxes directly from their telephone line. The dual access capability allows one user to send a fax while another is receiving one, eliminating waiting times and improving workflow efficiency. Additionally, the KX-FP363HK is equipped with a one-touch dial feature that enables quick access to frequently dialed numbers.

Both models are designed with energy efficiency in mind. They incorporate technologies that reduce power consumption when not in use, promoting an eco-friendly approach to office operations. Compact and lightweight, the KX-FP363HK and KX-FP343HK can fit seamlessly into any workspace.

Moreover, the KX-FP363HK includes a built-in answering machine, a significant advantage for users who require dual functionality. The KX-FP343HK, while lacking this feature, still provides essential faxing capabilities without the added complexity.

In summary, the Panasonic KX-FP363HK and KX-FP343HK are reliable choices for users seeking quality faxing solutions. With features like thermal transfer printing, user-friendly controls, and energy-efficient designs, these machines are well-suited for efficiently handling the demands of everyday faxing tasks. Whether in a home office or a small business setting, Panasonic has ensured that these models deliver the performance and reliability users expect.
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