Panasonic KX-FP343HK, KX-FP363HK manual Copying

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9. Help

LWhen you have a single telephone line and subscribe to a telephone company’s voice mail service, you must also subscribe to the duplex ring service (page 32).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Change the receiving mode:

KX-FP343: FAX ONLY mode (page 28).

KX-FP363: TAD/FAX mode (page 29) or FAX ONLY mode (page 29).

LThe time taken to answer the call is too long. Decrease the number of rings in feature #06 (page 43).

LThe greeting message is too long. Record a shorter message (page 35) (KX-FP363 only).

The display shows “CONNECTING.....”, but

faxes are not received.

LThe incoming call is not a fax. Change the receiving mode:

KX-FP343: TEL mode (page 28).

KX-FP363: TEL mode (page 28) or TAD/FAX mode (page 29).

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (page

44).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a smudge appears on your recording paper.

LThe glass or rollers are dirty. Clean them (page 55).

The printing quality is poor.

Please do not reuse the ink film!

Please use genuine Panasonic replacement film. Refer to page 8 for further details.

LThe other party sent a faint document. Ask them to send a clearer copy of the document.

LThe thermal head is dirty. Clean it (page 56). L Some paper has instructions recommending

which side to print on. Try turning the paper over.

L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.

The other party complains that they cannot send a document.

LThe receiving mode is set to TEL mode. Change the receiving mode:

KX-FP343: FAX ONLY mode (page 29).

KX-FP363: TAD/FAX mode (page 29) or FAX ONLY mode (page 29).

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53).

I cannot select the desired receiving mode.

LIf you want to set TAD/FAX (KX-FP363) or FAX ONLY mode:

KX-FP343: Press {RECEIVE MODE} repeatedly until FAX ONLY mode is displayed.

KX-FP363: Set the desired mode using feature #77 (page 46), and press {AUTO ANSWER} repeatedly until the desired

mode is displayed.

LIf you want to set TEL mode, press

{RECEIVE MODE} (KX-FP343)/{AUTO ANSWER} (KX-FP363) repeatedly until TEL

mode is displayed.

LThe Distinctive Ring of feature #31 is activated (page 32) (KX-FP343 only).

9.3.4 Copying

The unit will not make a copy.

LYou cannot make a copy during programming. Make the copy after

programming.

LYou cannot make a copy during telephone conversation.

A black line, a white line or smudge appears on the copied document.

LThe glass or rollers are dirty. Clean them (page 55).

The copied image is distorted.

LThe thermal head is dirty. Clean it (page 56).

The printing quality is poor. Please do not reuse the ink film!

Please use genuine Panasonic replacement film. Refer to page 8 for further details.

Original Copy

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Contents Operating Instructions Open How to use the operating instructionsKX-FP343 Location of ControlsKX-FP363 Keys Listed in alphabetical orderCopyright For your future referenceImportant safety instructions Installation On another fax machine Navigator directoryIndex Specifications Included accessoriesModel No Specifications/Usage Accessory informationAvailable accessories Description of buttons OverviewInk film Installing the ink filmIncorrect Replacing the ink filmRecording paper support Paper trayRecording paper Connections Help function Adjusting volumeExample August 10, 2003 Press 08 10 Date and timeExample 0315 PM 12 hour clock entry 1. Press 03 To correct a mistakeYour logo Your fax number Storing into the navigator directory Storing into the one-touch DialErase Lower Menu SETUsing the navigator directory Using the one-touch dialEditing a stored entry Erasing a stored entryViewing and calling back using caller information Caller ID serviceRecording a telephone conversation KX-FP363 only How Caller ID is displayedErasing all caller information Editing a caller’s telephone number before calling backErasing specific caller information Caller ID EraseFor navigator directory This feature is not available in the following casesDigital SP-PHONEKX-FP363 REDIAL/PAUSE Sending a fax manuallyStop FAX/START Documents you can send Adding a new entry into the broadcast memory Broadcast transmissionProgramming entries into the broadcast memory Erasing a stored entry from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of entriesUse as answering device and/or fax KX-FP363 only Selecting the way to use your fax machineUse only as a fax Mostly phone callsStop FAX/START Receive Mode KX-FP343 Auto Answer Activating TEL modeReceive Mode KX-FP343AUTO Answer KX-FP363 Receiving a fax manuallyActivating TAD/FAX mode KX-FP363 only Activating FAX only modeSetting up the fax machine and an answering machine Using the unit with an answering machine KX- FP343 onlyTo erase a programmed phone number Black list functionMenu Stop SET Using with the ring detection feature Making a copy More copying featuresExample Making 2 copies of a 4-page original document To collate multiple copiesLeaving a message for others or yourself Recording your greeting messageErasing your recorded greeting message Record Stop Auto AnswerErasing recorded messages Listening to recorded messagesErase Quick Slow StopOperating from a remote location Remote operations using the remote command keyListening to recorded messages Other remote operationsTo use a mailbox Allowing callers to leave private messagesMailbox greeting Messages Listening to recorded Recording yourMailbox messages Leaving messages in aRecording your transfer greeting message How this feature worksTransferring recorded messages to another telephone To erase your transfer greeting message To check the transfer greeting messagePager call Example 202 555 1234PP12345678PP5555#Programming basic features Basic featuresProgramming advanced features ProgrammingAdvanced features Code #27 Setting the black list function Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scanCode #43 KX-FP363 only Setting the recording time alert Code #42 KX-FP363 only Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #60 KX-FP363 only Setting the message transfer Code #58 Setting the original modeCode #67 KX-FP363 only Setting the incoming message monitor Code #68 Setting the Error Correction Mode ECMSET Default RESET=NO ± Error messages Display Error messages ReportsCannot make and receive calls When a function does not work, check hereGeneral Fax receiving Fax sendingCopying Answering device KX- FP363 only Using an answering machine KX-FP343 onlyIf a power failure occurs Recording paper jam When the recording paper has jammed in the unitStart When the recording paper was not fed into the unit properlyDocument jams sending Document feeder cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaning Help Reference lists and reports Technical data about this product Paper specifications TAD/FAX IndexIndex Page PFQX1843ZA CM0803YH0

KX-FP343HK, KX-FP363HK specifications

The Panasonic KX-FP363HK and KX-FP343HK are multifunctional fax machines designed to meet the needs of both home offices and small businesses. These models combine reliable faxing capabilities with additional features that enhance productivity and efficiency.

One of the standout features of the KX-FP363HK is its advanced thermal transfer printing technology. This ensures that your documents are printed with sharp clarity and precision, making them easy to read. The machine is equipped with a high-resolution printing capability, allowing for clear reproduction of text and images. The KX-FP343HK shares similar printing technology, providing users with high-quality output while maintaining cost efficiency.

Both models offer a user-friendly interface that simplifies the sending and receiving of faxes. They come with an intuitive control panel that allows for easy navigation through various functions. The KX-FP363HK boasts a larger memory capacity compared to the KX-FP343HK, enabling it to store more pages of sent and received faxes. This can be particularly useful in busy office environments where multiple faxes are processed daily.

In terms of connectivity, these fax machines feature a built-in telephone line interface, allowing users to send faxes directly from their telephone line. The dual access capability allows one user to send a fax while another is receiving one, eliminating waiting times and improving workflow efficiency. Additionally, the KX-FP363HK is equipped with a one-touch dial feature that enables quick access to frequently dialed numbers.

Both models are designed with energy efficiency in mind. They incorporate technologies that reduce power consumption when not in use, promoting an eco-friendly approach to office operations. Compact and lightweight, the KX-FP363HK and KX-FP343HK can fit seamlessly into any workspace.

Moreover, the KX-FP363HK includes a built-in answering machine, a significant advantage for users who require dual functionality. The KX-FP343HK, while lacking this feature, still provides essential faxing capabilities without the added complexity.

In summary, the Panasonic KX-FP363HK and KX-FP343HK are reliable choices for users seeking quality faxing solutions. With features like thermal transfer printing, user-friendly controls, and energy-efficient designs, these machines are well-suited for efficiently handling the demands of everyday faxing tasks. Whether in a home office or a small business setting, Panasonic has ensured that these models deliver the performance and reliability users expect.