Panasonic KX-FP363HK Using an answering machine KX-FP343 only, Answering device KX- FP363 only

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9. Help

LSome paper has instructions recommending

which side to print on. Try turning the paper over.

LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.

9.3.5Using an answering machine (KX-FP343 only)

I cannot receive documents automatically.

LYour greeting message on the answering machine is too long. Shorten the message.

Record a message up to 10 seconds long.

LThe answering machine rings too many times. Set to 1 or 2 rings.

I cannot receive voice messages.

LCheck if the answering machine is turned ON and connected to the fax machine properly.

LSet the number of rings on the answering machine to 1 or 2.

I cannot retrieve recorded voice messages on the answering machine from a remote location.

LYou did not program your remote access code into your fax machine correctly. Program the same code that is programmed on the answering machine on the fax machine with feature #12 (page 43).

I pressed the remote access code to access the answering machine remotely, but the line was disconnected.

LThe code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (page 43).

Callers complain that they cannot send a document.

LYour answering machine has run out of recording tape. Rewind the tape to record messages.

LYou set the answering machine to only give a greeting message.

9.3.6Answering device (KX- FP363 only)

I cannot retrieve recorded messages from a remote location.

LPress the remote operation ID correctly and firmly (page 37).

Messages in the mailbox do not play back.

LThe mailbox password is wrong. Enter the correct password.

–For mailbox 1 password, see feature #51 (page 45).

–For mailbox 2 password, see feature #52 (page 45).

The other party complains that they cannot leave a voice message.

L The memory is full. Erase unnecessary messages (page 36, 40).

9.3.7 If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be

made for access to emergency services.

LFax transmission and reception will be

interrupted.

LIf delayed transmission (feature #25, page

44)is programmed and the start time is

passed during a power failure, transmission

will be attempted soon after power is restored.

LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.

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Contents Operating Instructions How to use the operating instructions OpenKX-FP363 Location of ControlsKX-FP343 Keys Listed in alphabetical orderFor your future reference CopyrightImportant safety instructions Installation Navigator directory On another fax machineIndex Included accessories SpecificationsAccessory information Available accessoriesModel No Specifications/Usage Overview Description of buttonsInstalling the ink film Ink filmReplacing the ink film IncorrectPaper tray Recording paperRecording paper support Connections Adjusting volume Help functionExample 0315 PM 12 hour clock entry 1. Press 03 Date and timeExample August 10, 2003 Press 08 10 To correct a mistakeYour logo Your fax number Erase Lower Storing into the one-touch DialStoring into the navigator directory Menu SETEditing a stored entry Using the one-touch dialUsing the navigator directory Erasing a stored entryRecording a telephone conversation KX-FP363 only Caller ID serviceViewing and calling back using caller information How Caller ID is displayedErasing specific caller information Editing a caller’s telephone number before calling backErasing all caller information Caller ID EraseThis feature is not available in the following cases For navigator directorySending a fax manually Stop FAX/STARTDigital SP-PHONEKX-FP363 REDIAL/PAUSE Documents you can send Broadcast transmission Programming entries into the broadcast memoryAdding a new entry into the broadcast memory Sending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored entry from the broadcast memory To send the same document to a one-time group of entriesUse only as a fax Selecting the way to use your fax machineUse as answering device and/or fax KX-FP363 only Mostly phone callsReceive Mode KX-FP343AUTO Answer KX-FP363 Activating TEL modeStop FAX/START Receive Mode KX-FP343 Auto Answer Receiving a fax manuallyActivating FAX only mode Activating TAD/FAX mode KX-FP363 onlyUsing the unit with an answering machine KX- FP343 only Setting up the fax machine and an answering machineBlack list function Menu Stop SETTo erase a programmed phone number Using with the ring detection feature More copying features Making a copyTo collate multiple copies Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageLeaving a message for others or yourself Record Stop Auto AnswerErase Quick Listening to recorded messagesErasing recorded messages Slow StopListening to recorded messages Remote operations using the remote command keyOperating from a remote location Other remote operationsAllowing callers to leave private messages To use a mailboxMailbox messages Recording yourMailbox greeting Messages Listening to recorded Leaving messages in aHow this feature works Transferring recorded messages to another telephoneRecording your transfer greeting message Pager call To check the transfer greeting messageTo erase your transfer greeting message Example 202 555 1234PP12345678PP5555#Programming advanced features Basic featuresProgramming basic features ProgrammingAdvanced features Code #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #27 Setting the black list function Code #34 Setting the quick scanCode #44 Setting the memory reception alert Code #42 KX-FP363 only Setting the message alertCode #43 KX-FP363 only Setting the recording time alert Code #46 Setting friendly receptionCode #67 KX-FP363 only Setting the incoming message monitor Code #58 Setting the original modeCode #60 KX-FP363 only Setting the message transfer Code #68 Setting the Error Correction Mode ECMSET Default RESET=NO ± Error messages Reports Error messages DisplayWhen a function does not work, check here GeneralCannot make and receive calls Fax sending Fax receivingCopying Using an answering machine KX-FP343 only If a power failure occursAnswering device KX- FP363 only When the recording paper has jammed in the unit Recording paper jamWhen the recording paper was not fed into the unit properly StartDocument feeder cleaning Do not use paper products, such as paper towels or tissuesDocument jams sending Thermal head cleaning Help Reference lists and reports Technical data about this product Paper specifications Index TAD/FAXIndex Page PFQX1843ZA CM0803YH0

KX-FP343HK, KX-FP363HK specifications

The Panasonic KX-FP363HK and KX-FP343HK are multifunctional fax machines designed to meet the needs of both home offices and small businesses. These models combine reliable faxing capabilities with additional features that enhance productivity and efficiency.

One of the standout features of the KX-FP363HK is its advanced thermal transfer printing technology. This ensures that your documents are printed with sharp clarity and precision, making them easy to read. The machine is equipped with a high-resolution printing capability, allowing for clear reproduction of text and images. The KX-FP343HK shares similar printing technology, providing users with high-quality output while maintaining cost efficiency.

Both models offer a user-friendly interface that simplifies the sending and receiving of faxes. They come with an intuitive control panel that allows for easy navigation through various functions. The KX-FP363HK boasts a larger memory capacity compared to the KX-FP343HK, enabling it to store more pages of sent and received faxes. This can be particularly useful in busy office environments where multiple faxes are processed daily.

In terms of connectivity, these fax machines feature a built-in telephone line interface, allowing users to send faxes directly from their telephone line. The dual access capability allows one user to send a fax while another is receiving one, eliminating waiting times and improving workflow efficiency. Additionally, the KX-FP363HK is equipped with a one-touch dial feature that enables quick access to frequently dialed numbers.

Both models are designed with energy efficiency in mind. They incorporate technologies that reduce power consumption when not in use, promoting an eco-friendly approach to office operations. Compact and lightweight, the KX-FP363HK and KX-FP343HK can fit seamlessly into any workspace.

Moreover, the KX-FP363HK includes a built-in answering machine, a significant advantage for users who require dual functionality. The KX-FP343HK, while lacking this feature, still provides essential faxing capabilities without the added complexity.

In summary, the Panasonic KX-FP363HK and KX-FP343HK are reliable choices for users seeking quality faxing solutions. With features like thermal transfer printing, user-friendly controls, and energy-efficient designs, these machines are well-suited for efficiently handling the demands of everyday faxing tasks. Whether in a home office or a small business setting, Panasonic has ensured that these models deliver the performance and reliability users expect.
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