Canon H12295, MF5550 manual 10Faxing Problems

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Errors occur frequently while receiving.

Q Is the sending fax machine functioning properly?

ACall the sender and have them check that their fax machine is functioning properly.

7

Troubleshooting

7-10Faxing Problems

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Contents Canon Deutschland GmbH Canon Italia S.p.APage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Speed Dialing Sending FaxesTroubleshooting Machine SettingsReceiving Faxes Reports and ListsIndex Vii AppendixSpeciﬁcations How to Use This Manual Symbols Used in This ManualKeys Used in This Manual ViiiPower Requirements Legal NoticesUsers in the U.S.A LocationConnection of the Equipment Page Users in Canada XiiXiii Xiv Super G3Trademarks Copyright DisclaimersXvi Introduction1 Customer SupportOperation Panel Stop/Reset key Energy Saver keyRedial key Coded Dial keyFax Mode Standby DisplayPress to switch to the letter mode a or the number mode Registering Information Your MachineUse the numeric keys to enter the character To enter two characters that are under the same keyTo enter a space To delete a characterRegistering Sender Information Slerexe Company LimitedPress Menu Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Press Stop/Reset to return to the standby display Setting the Telephone Line Type Speed Dialing Methods One-Touch Speed DialingCoded Speed Dialing Group DialingRegistering One-Touch Speed Dialing Changing or Deleting an Entry Changing a Fax/Telephone Number You RegisteredChanging a Name You Registered Deleting an Entire EntryRegistering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a one-touch speed dialing entry To select a coded speed dialing entryDeleting an Entire Group Deleting a Fax/Telephone Number from the GroupAdding a Fax/Telephone Number to the Group Printing Speed Dialing Lists Touch List Coded Dial List Group Dial ListTouch List Sending Methods Memory SendingPress Start Adjust any necessary settings for your documentDial the recipients fax/telephone number Manual Sending Load the document in the ADF press FAXTalk through the handset to the recipient Adjusting the Image Quality Fax Resolution Improving Faxed ImagesAdjusting the Exposure Scan Density Press Exposure Press or to select the density press SetRegular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods One-Touch Speed Dialing Coded Speed DialingGroup Dialing Automatic Redialing Redialing a Busy NumberManual Redialing If you selected OFF If you selected onRegular Dialing Using the Numeric Keys or Redialing Enter the fax/telephone numbers you want to send to To use one-touch speed dialingTo use coded speed dialing To use regular dialingIf necessary, press Pause to enter a two-second pause Use the numeric keys to dial the international access codeDialing an Overseas Number With Pauses Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Setting the Receive Mode Press FAX Receive Mode Press or to select the receive modeReceiving Faxes Automatically FAX only Mode Press SetReceiving Faxes Manually Manual Mode Receiving When an Answering Machine Is ConnectedAdjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Press to cancel receiving Canceling ReceivingPress Stop/Reset Summary of Reports and Lists Report or List Description DetailsActivity Report Printing the Activity ReportAdjusting the Activity Report Setting Press Menu Press or to select REPORTS/LISTS press Set twiceAdjusting the TX Report Setting TX ReportTX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List LCD Messages Clear ADFClear ADF ↔ Document TOO Long Incorrect Paper Size ↔ Cass Paper MismatchLoad LTR Size Paper Memory Full Press SET KEYNot Registered Received in MemoryRemove MP Paper Select A4/LTR/LGLError Codes Faxing Problems Sending ProblemsTroubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Accessing the Machine Settings Press or to select the submenu you want to change Press SetMachine Settings Menu Descriptions Name DescriptionsScan FAXAuto Clear OFFUser Settings Report SettingsPrint Error only Group DialTX Settings RX SettingsOnly Mode MAN/AUTO SwitchFAX Default Ring TimeToner Supply LOW Keep PrintingDial List Speed Dial ListTouch LIST, Coded Dial LIST, Group Speciﬁcations FacsimileFax Resolution TelephoneDialing NetworkingIndex NumericsFAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index