Canon MF5550, H12295 manual If You Cannot Solve the Problem

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If You Cannot Solve the Problem

If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9, "Troubleshooting," in the Basic Guide, contact Canon Authorized Service Facilities or the Canon Customer Care Center.

Canon's support personnel are trained in the technical support of Canon's products and should be able to help you with your problem. For details on contacting Canon Authorized Service Facilities or the Canon Customer Care Center, see "In Case of Equipment Malfunction," on p. x.

7

Troubleshooting

If You Cannot Solve the Problem

7-13

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Contents Canon Italia S.p.A Canon Deutschland GmbHPage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Sending Faxes Speed DialingReports and Lists TroubleshootingMachine Settings Receiving FaxesIndex Vii AppendixSpeciﬁcations Viii How to Use This ManualSymbols Used in This Manual Keys Used in This ManualLocation Power RequirementsLegal Notices Users in the U.S.AConnection of the Equipment Page Xii Users in CanadaXiii Xiv Super G3Trademarks Disclaimers CopyrightXvi Customer Support Introduction1Operation Panel Coded Dial key Stop/Reset keyEnergy Saver key Redial keyStandby Display Fax ModeRegistering Information Your Machine Press to switch to the letter mode a or the number modeTo delete a character Use the numeric keys to enter the characterTo enter two characters that are under the same key To enter a spaceSlerexe Company Limited Registering Sender InformationPress Menu Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Press Stop/Reset to return to the standby display Setting the Telephone Line Type Group Dialing Speed Dialing MethodsOne-Touch Speed Dialing Coded Speed DialingRegistering One-Touch Speed Dialing Deleting an Entire Entry Changing or Deleting an EntryChanging a Fax/Telephone Number You Registered Changing a Name You RegisteredRegistering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a coded speed dialing entry To select a one-touch speed dialing entryDeleting an Entire Group Deleting a Fax/Telephone Number from the GroupAdding a Fax/Telephone Number to the Group Touch List Coded Dial List Group Dial List Printing Speed Dialing ListsTouch List Memory Sending Sending MethodsPress Start Adjust any necessary settings for your documentDial the recipients fax/telephone number Load the document in the ADF press FAX Manual SendingTalk through the handset to the recipient Improving Faxed Images Adjusting the Image Quality Fax ResolutionPress Exposure Press or to select the density press Set Adjusting the Exposure Scan DensityRegular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods Coded Speed Dialing One-Touch Speed DialingGroup Dialing Automatic Redialing Redialing a Busy NumberManual Redialing If you selected on If you selected OFFRegular Dialing Using the Numeric Keys or Redialing To use regular dialing Enter the fax/telephone numbers you want to send toTo use one-touch speed dialing To use coded speed dialingIf necessary, press Pause to enter a two-second pause Use the numeric keys to dial the international access codeDialing an Overseas Number With Pauses Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Press FAX Receive Mode Press or to select the receive mode Setting the Receive ModePress Set Receiving Faxes Automatically FAX only ModeReceiving When an Answering Machine Is Connected Receiving Faxes Manually Manual ModeAdjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Press to cancel receiving Canceling ReceivingPress Stop/Reset Report or List Description Details Summary of Reports and ListsPrinting the Activity Report Activity ReportPress Menu Press or to select REPORTS/LISTS press Set twice Adjusting the Activity Report SettingTX Report Adjusting the TX Report SettingTX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List Clear ADF LCD MessagesMemory Full Press SET KEY Clear ADF ↔ Document TOO LongIncorrect Paper Size ↔ Cass Paper Mismatch Load LTR Size PaperSelect A4/LTR/LGL Not RegisteredReceived in Memory Remove MP PaperError Codes Sending Problems Faxing ProblemsTroubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Press or to select the submenu you want to change Press Set Accessing the Machine SettingsMachine Settings Name Descriptions Menu DescriptionsOFF ScanFAX Auto ClearGroup Dial User SettingsReport Settings Print Error onlyMAN/AUTO Switch TX SettingsRX Settings Only ModeKeep Printing FAX DefaultRing Time Toner Supply LOWDial List Speed Dial ListTouch LIST, Coded Dial LIST, Group Facsimile SpeciﬁcationsNetworking Fax ResolutionTelephone DialingNumerics IndexFAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index