Canon H12295, MF5550 manual Error Codes

Page 74

7

Troubleshooting

Error Codes

Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.

0x2✕

Cause	An Initial phase error occurred.

Remedy	Contact the other party and make sure their fax machine is connected properly.

0xE3


Cause	You cannot send a fax because the line is busy.

Remedy	Contact your telephone company and ask them to check the line for breakage.

0xE4


Cause	You cannot send a fax because no telephone line is connected.

Remedy	Make sure all line connections are secure. (See "Conncet the telephone cable
	and any necessary external device," in the Set-Up Sheet.)

* ✕ stands for a number.

7-4Error Codes

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Contents Canon Deutschland GmbH Canon Italia S.p.APage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Speed Dialing Sending FaxesReceiving Faxes TroubleshootingMachine Settings Reports and ListsIndex Vii AppendixSpeciﬁcations Keys Used in This Manual How to Use This ManualSymbols Used in This Manual ViiiUsers in the U.S.A Power RequirementsLegal Notices LocationConnection of the Equipment Page Users in Canada XiiXiii Xiv Super G3Trademarks Copyright DisclaimersXvi Introduction1 Customer SupportOperation Panel Redial key Stop/Reset keyEnergy Saver key Coded Dial keyFax Mode Standby DisplayPress to switch to the letter mode a or the number mode Registering Information Your MachineTo enter a space Use the numeric keys to enter the characterTo enter two characters that are under the same key To delete a characterRegistering Sender Information Slerexe Company LimitedPress Menu Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Press Stop/Reset to return to the standby display Setting the Telephone Line Type Coded Speed Dialing Speed Dialing MethodsOne-Touch Speed Dialing Group DialingRegistering One-Touch Speed Dialing Changing a Name You Registered Changing or Deleting an EntryChanging a Fax/Telephone Number You Registered Deleting an Entire EntryRegistering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a one-touch speed dialing entry To select a coded speed dialing entryDeleting an Entire Group Deleting a Fax/Telephone Number from the GroupAdding a Fax/Telephone Number to the Group Printing Speed Dialing Lists Touch List Coded Dial List Group Dial ListTouch List Sending Methods Memory SendingPress Start Adjust any necessary settings for your documentDial the recipients fax/telephone number Manual Sending Load the document in the ADF press FAXTalk through the handset to the recipient Adjusting the Image Quality Fax Resolution Improving Faxed ImagesAdjusting the Exposure Scan Density Press Exposure Press or to select the density press SetRegular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods One-Touch Speed Dialing Coded Speed DialingGroup Dialing Automatic Redialing Redialing a Busy NumberManual Redialing If you selected OFF If you selected onRegular Dialing Using the Numeric Keys or Redialing To use coded speed dialing Enter the fax/telephone numbers you want to send toTo use one-touch speed dialing To use regular dialingIf necessary, press Pause to enter a two-second pause Use the numeric keys to dial the international access codeDialing an Overseas Number With Pauses Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Setting the Receive Mode Press FAX Receive Mode Press or to select the receive modeReceiving Faxes Automatically FAX only Mode Press SetReceiving Faxes Manually Manual Mode Receiving When an Answering Machine Is ConnectedAdjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Press to cancel receiving Canceling ReceivingPress Stop/Reset Summary of Reports and Lists Report or List Description DetailsActivity Report Printing the Activity ReportAdjusting the Activity Report Setting Press Menu Press or to select REPORTS/LISTS press Set twiceAdjusting the TX Report Setting TX ReportTX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List LCD Messages Clear ADFLoad LTR Size Paper Clear ADF ↔ Document TOO LongIncorrect Paper Size ↔ Cass Paper Mismatch Memory Full Press SET KEYRemove MP Paper Not RegisteredReceived in Memory Select A4/LTR/LGLError Codes Faxing Problems Sending ProblemsTroubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Accessing the Machine Settings Press or to select the submenu you want to change Press SetMachine Settings Menu Descriptions Name DescriptionsAuto Clear ScanFAX OFFPrint Error only User SettingsReport Settings Group DialOnly Mode TX SettingsRX Settings MAN/AUTO SwitchToner Supply LOW FAX DefaultRing Time Keep PrintingDial List Speed Dial ListTouch LIST, Coded Dial LIST, Group Speciﬁcations FacsimileDialing Fax ResolutionTelephone NetworkingIndex NumericsFAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index