3Com 3C389 manual 2CHAPTER 5 Troubleshooting

Page 49

5-2CHAPTER 5: TROUBLESHOOTING

The items in the following paragraph are performed by the installation program.

If you are using the NDIS driver (IBMTOKCS.DOS), edit the PROTOCOL.INI file and see whether you have specified a particular value for the interrupt level or memory locations. This would be indicated by the keywords INTERRUPT=X, MMIO=0xXXXX, or RAM=0xXXXX. If you are using the ODI driver (TOKENCS.COM), edit the NET.CFG file and see whether you have specified a particular value for the interrupt level or memory locations. This would be indicated by the keywords INT X, MEM #1 XXXXX, or MEM #2 XXXXX.

These keywords specify a particular value for these parameters. If you find one or more of these keywords, comment them out by placing a semicolon in front of the keyword. Save the file and reboot your PC. If all three are commented out or are not in PROTOCOL.INI or NET.CFG, the driver is in Autoset mode and lets Card Services determine what values are used by the driver. If you reboot and still receive the alternating beep alarm, there is a problem with Card Services. Check your level of Card Services and ensure that it is the latest available.

If you are using a point enabler

When you use a point enabler, it is essential that the I/O ports, interrupt, memory areas, and slot number that are chosen by the enabler agree with what the LAN device driver is expecting. Problems occur when the enabler has set up certain resources and the LAN device driver is expecting others. Typically, the LAN driver will not initialize. Look at the default values for the interrupt, whether the 3C389 PC Card is a primary or secondary 3C389 PC Card (this affects the I/O ports), and where the MMIO memory and the SRAM memory are located. Be sure that the enabler settings and the settings of the LAN driver coincide. By the use of parameters on the command line of the enabler and the parameters for the LAN device driver (in PROTOCOL.INI, NET.CFG, or LSP.INI), you should be able to configure your 3C389 PC Card to function.

Image 49
Contents TokenLink Velocity Token Ring LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Lanaid and IBM LAN Client Using a Memory Manager Figures Tables Lifetime Limited Warranty Australia, New Zealand Sweden, Finland, Norway Asia JapanDenmark Belgium, Netherlands, Luxembourg United Kingdom, EireAbout this Guide How to Use This GuideIf you are looking for Turn to Icon Alerts you to ConventionsConvention Description Introduction Product Features2CHAPTER 1 Introduction Pcmcia Advantages Point EnablersDisadvantages Card Services Socket ServicesDisadvantage Card and Socket Services Versus Point Enablers Card Services EnablerSuper Client Drivers Autoset Mode Kit Contents InstallingInstallation Tips Installing the 3C389 PC Card1Attaching the Cable to the 3C389 PC Card Installing the 3C389 PC Card 3Modular UTP Cable for the 3C389 PC Card Connect the PC Card cable to the network portRemoving the 3C389 PC Card Turn on the power to the PCLanaid is not required to configure the following drivers Installing the Network DriversLanaid is required to configure the following drivers Windows 95 Installation Set the displayed parameters Determine if you have OSRFollow the instructions to copy the files Windows for Workgroups/NDIS 2 Installation Windows 95 OSR 2 InstallationWhen the driver is found, click Finish Set the parameters Follow the displayed instructions to copy the filesSee for information on how to use Lanaid Using Memory Management Windows NT 3.51 InstallationSet the displayed parameters and click OK Control Panel Window, double-click the Network iconClick the Adapters tab Click Add Windows NT 4.0 InstallationClick Install Novell NetWare Client 32 for Windows 95 InstallationClick OK when the Installation Complete message appears TypeClick Configure in the main menu Click OK when you have completed your selections for the NICDOS Client 16 for Novell NetWare 4.01 and Above Installation Start Mpts by performing either of the following actions Click OK on the Mpts logo panel Click Install Insert TokenDisk diskette #2 into the floppy drive and type IBM LAN Support Program/Native InstallationUsing Memory Management Lanaid Net Address IBM LAN ClientInstalling Lanaid Launch Lanaid Using Lanaid to Install IBM LAN ClientClient or Protocol Description IBM LAN Client Configuration window appearsClick OK and click Close Click Suggest to have Lanaid suggest non-conflicting values Using Lanaid to Configure the 3C389 PC CardClick Exit to return to DOS Reboot your PC Running Lanaid From the Command LineClick Done Troubleshooting 2CHAPTER 5 Troubleshooting OS/2 Ndis Error Codes Error CodesError Code Explanation and Action TOKENCS.COM Dxmcsmod Dxmcsmod Error CodesIf EMM386.EXE is in your CONFIG.SYS, comment it out Troubleshooting Windows 95 NdisClick the Resources tab of the dialog box Troubleshooting Windows NT Ndis Running the Diagnostics ProgramSelect Properties Select the Adapter tab Test Options Initialization Error Codes Diagnostics Error Codes and Suggested ActionsOpen Error Codes Open ErrorsErrors PhasesSuggested Actions in Response to Open Errors Value MeaningError Code Explanation Action Error Code Explanation Action Running the Diagnostics Program Number Description Transmit Error CodesStrippedfs Memory Managers with Point Enabler Using a Memory ManagerFor compatibility mode Memory Managers with Card and Socket ServicesMemory Managers with Card and Socket Services Phoenix Card Services IBM Card ServicesExpanded Memory Specification DEVICE=C\DOS\EMM386.EXE RAM 1024 X=D000-D1FF FRAME=C000 System Soft Card Socket Services SpecificsHOT-PLUGGABILITY and C SUSPEND/RESUME Click the 3C389 PC Card icon on the status bar Windows 95 NdisClick Stop DOS Ndis Hot-Pluggability DOS ODI Hot-Pluggability and Suspend/ResumeUnload all the drivers Remove the card from your machineOS/2 Ndis Hot-Pluggability and Suspend/Resume World Wide Web Site Online Technical Services3ComFacts Automated Fax Service 3Com Bulletin Board ServiceAccess by Analog Modem Access by Digital ModemLog on to CompuServe 3ComForum on CompuServe Online ServicePress Return to see the 3ComForum main menu Support from 3Com Support from Your Network SupplierRegional Sales Office Telephone Number 3Com Corporation 3Com Benelux B.V Regional Sales Office Telephone Number 3Com Asia Limited3Com Canada 3Com European HQReturning Products for Repair Numbers IndexLanaid 3Com Corporation Limited Warranty FCC Class B Certification Statement Vcci Class 2 Statement United States Government Legend