3Com 3C389 manual Transmit Error Codes, Number Description

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5-16CHAPTER 5: TROUBLESHOOTING

Table 5-6Recommended Actions Key

Number Description

1After delaying at least 30 seconds, retry the open two times, inserting the same delay between each try.

2After delaying at least 30 seconds, check the PC Card configuration (especially the PC Card data rate) and retry the open.

2a If this error persists, direct the computer operator to contact the network administrator for assistance and provide Open Error information.

2b If this error persists, direct the computer operator to contact the network administrator for assistance.

3Direct the computer operator to contact the network administrator for assistance and provide Open Error information.

4Direct the computer operator to contact the network administrator for assistance and provide Node Address information, and try attaching to the ring after 6 minutes.

5If this error persists, problem determination of the PC Card or lobe is necessary. Contact your network administrator for problem determination assistance.

Transmit Error Codes

If you experience time-out errors during the on-ring test, try running the wrap test in the diagnostics. If the wrap test is completed successfully, but the on-ring test fails, it might indicate problems on the Token-Ring network that the NIC is opening onto during the on-ring test.

For any other errors, ensure that the NIC and cabling are properly connected, and retry the test. If the NIC continues to fail, record the error and contact your network administrator.

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Contents TokenLink Velocity Token Ring LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Lanaid and IBM LAN Client Using a Memory Manager Figures Tables Lifetime Limited Warranty Belgium, Netherlands, Luxembourg United Kingdom, Eire Asia JapanAustralia, New Zealand Sweden, Finland, Norway DenmarkHow to Use This Guide About this GuideIf you are looking for Turn to Conventions Icon Alerts you toConvention Description Introduction Product Features2CHAPTER 1 Introduction Pcmcia Point Enablers AdvantagesDisadvantages Card Services Socket ServicesDisadvantage Card Services Enabler Card and Socket Services Versus Point EnablersSuper Client Drivers Autoset Mode Installing the 3C389 PC Card InstallingKit Contents Installation Tips1Attaching the Cable to the 3C389 PC Card Installing the 3C389 PC Card 3Modular UTP Cable for the 3C389 PC Card Connect the PC Card cable to the network portRemoving the 3C389 PC Card Turn on the power to the PCInstalling the Network Drivers Lanaid is not required to configure the following driversLanaid is required to configure the following drivers Windows 95 Installation Determine if you have OSR Set the displayed parametersFollow the instructions to copy the files Follow the displayed instructions to copy the files Windows 95 OSR 2 InstallationWindows for Workgroups/NDIS 2 Installation When the driver is found, click Finish Set the parametersSee for information on how to use Lanaid Using Memory Management Windows NT 3.51 InstallationSet the displayed parameters and click OK Control Panel Window, double-click the Network iconClick the Adapters tab Click Add Windows NT 4.0 InstallationType Novell NetWare Client 32 for Windows 95 InstallationClick Install Click OK when the Installation Complete message appearsClick Configure in the main menu Click OK when you have completed your selections for the NICDOS Client 16 for Novell NetWare 4.01 and Above Installation Start Mpts by performing either of the following actions Click OK on the Mpts logo panel Click Install Insert TokenDisk diskette #2 into the floppy drive and type IBM LAN Support Program/Native InstallationUsing Memory Management Lanaid Net Address IBM LAN ClientInstalling Lanaid Launch Lanaid Using Lanaid to Install IBM LAN ClientClient or Protocol Description IBM LAN Client Configuration window appearsClick OK and click Close Click Suggest to have Lanaid suggest non-conflicting values Using Lanaid to Configure the 3C389 PC CardRunning Lanaid From the Command Line Click Exit to return to DOS Reboot your PCClick Done Troubleshooting 2CHAPTER 5 Troubleshooting OS/2 Ndis Error Codes Error CodesError Code Explanation and Action TOKENCS.COM Dxmcsmod Dxmcsmod Error CodesTroubleshooting Windows 95 Ndis If EMM386.EXE is in your CONFIG.SYS, comment it outClick the Resources tab of the dialog box Running the Diagnostics Program Troubleshooting Windows NT NdisSelect Properties Select the Adapter tab Test Options Initialization Error Codes Diagnostics Error Codes and Suggested ActionsOpen Error Codes Open ErrorsValue Meaning PhasesErrors Suggested Actions in Response to Open ErrorsError Code Explanation Action Error Code Explanation Action Running the Diagnostics Program Number Description Transmit Error CodesStrippedfs Memory Managers with Point Enabler Using a Memory ManagerFor compatibility mode Memory Managers with Card and Socket ServicesMemory Managers with Card and Socket Services IBM Card Services Phoenix Card ServicesExpanded Memory Specification DEVICE=C\DOS\EMM386.EXE RAM 1024 X=D000-D1FF FRAME=C000 System Soft Card Socket Services SpecificsHOT-PLUGGABILITY and C SUSPEND/RESUME Windows 95 Ndis Click the 3C389 PC Card icon on the status barClick Stop Remove the card from your machine DOS ODI Hot-Pluggability and Suspend/ResumeDOS Ndis Hot-Pluggability Unload all the driversOS/2 Ndis Hot-Pluggability and Suspend/Resume World Wide Web Site Online Technical ServicesAccess by Digital Modem 3Com Bulletin Board Service3ComFacts Automated Fax Service Access by Analog Modem3ComForum on CompuServe Online Service Log on to CompuServePress Return to see the 3ComForum main menu Support from Your Network Supplier Support from 3ComRegional Sales Office Telephone Number 3Com Corporation 3Com European HQ Regional Sales Office Telephone Number 3Com Asia Limited3Com Benelux B.V 3Com CanadaReturning Products for Repair Numbers IndexLanaid 3Com Corporation Limited Warranty FCC Class B Certification Statement Vcci Class 2 Statement United States Government Legend