3Com 3C389 3Com Bulletin Board Service, 3ComFacts Automated Fax Service, Access by Analog Modem

Page 76

D-2APPENDIX D: TECHNICAL SUPPORT

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

up to 14400 bps

61 2 9955 2073

Brazil

up to 14400 bps

55 11 547 9666

France

up to 14400 bps

33 1 6986 6954

Germany

up to 28800 bps

4989 62732 188

Hong Kong

up to 14400 bps

852 2537 5608

Italy (fee required)

up to 14400 bps

39 2 27300680

Japan

up to 14400 bps

81 3 3345 7266

Mexico

up to 28800 bps

52 5 520 7853

P. R. of China

up to 14400 bps

86 10 684 92351

Singapore

up to 14400 bps

65 534 5693

Taiwan

up to 14400 bps

886 2 377 5840

U.K.

up to 28800 bps

44 1442 438278

U.S.A.

up to 28800 bps

1 408 980 8204

 

 

 

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, use the following number:

408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and

Image 76
Contents TokenLink Velocity Token Ring LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Lanaid and IBM LAN Client Using a Memory Manager Figures Tables Lifetime Limited Warranty Asia Japan Australia, New Zealand Sweden, Finland, NorwayDenmark Belgium, Netherlands, Luxembourg United Kingdom, EireAbout this Guide How to Use This GuideIf you are looking for Turn to Icon Alerts you to ConventionsConvention Description Product Features Introduction2CHAPTER 1 Introduction Pcmcia Advantages Point EnablersDisadvantages Socket Services Card ServicesDisadvantage Card and Socket Services Versus Point Enablers Card Services EnablerSuper Client Drivers Autoset Mode Installing Kit ContentsInstallation Tips Installing the 3C389 PC Card1Attaching the Cable to the 3C389 PC Card Installing the 3C389 PC Card Connect the PC Card cable to the network port 3Modular UTP Cable for the 3C389 PC CardTurn on the power to the PC Removing the 3C389 PC CardLanaid is not required to configure the following drivers Installing the Network DriversLanaid is required to configure the following drivers Windows 95 Installation Set the displayed parameters Determine if you have OSRFollow the instructions to copy the files Windows 95 OSR 2 Installation Windows for Workgroups/NDIS 2 InstallationWhen the driver is found, click Finish Set the parameters Follow the displayed instructions to copy the filesSee for information on how to use Lanaid Windows NT 3.51 Installation Using Memory ManagementControl Panel Window, double-click the Network icon Set the displayed parameters and click OKWindows NT 4.0 Installation Click the Adapters tab Click AddNovell NetWare Client 32 for Windows 95 Installation Click InstallClick OK when the Installation Complete message appears TypeClick OK when you have completed your selections for the NIC Click Configure in the main menuDOS Client 16 for Novell NetWare 4.01 and Above Installation Start Mpts by performing either of the following actions Click OK on the Mpts logo panel Click Install IBM LAN Support Program/Native Installation Insert TokenDisk diskette #2 into the floppy drive and typeUsing Memory Management Lanaid IBM LAN Client Net AddressInstalling Lanaid Using Lanaid to Install IBM LAN Client Launch LanaidIBM LAN Client Configuration window appears Client or Protocol DescriptionClick OK and click Close Using Lanaid to Configure the 3C389 PC Card Click Suggest to have Lanaid suggest non-conflicting valuesClick Exit to return to DOS Reboot your PC Running Lanaid From the Command LineClick Done Troubleshooting 2CHAPTER 5 Troubleshooting Error Codes OS/2 Ndis Error CodesError Code Explanation and Action TOKENCS.COM Dxmcsmod Error Codes DxmcsmodIf EMM386.EXE is in your CONFIG.SYS, comment it out Troubleshooting Windows 95 NdisClick the Resources tab of the dialog box Troubleshooting Windows NT Ndis Running the Diagnostics ProgramSelect Properties Select the Adapter tab Test Options Diagnostics Error Codes and Suggested Actions Initialization Error CodesOpen Errors Open Error CodesPhases ErrorsSuggested Actions in Response to Open Errors Value MeaningError Code Explanation Action Error Code Explanation Action Running the Diagnostics Program Transmit Error Codes Number DescriptionStrippedfs Using a Memory Manager Memory Managers with Point EnablerMemory Managers with Card and Socket Services For compatibility modeMemory Managers with Card and Socket Services Phoenix Card Services IBM Card ServicesExpanded Memory Specification DEVICE=C\DOS\EMM386.EXE RAM 1024 X=D000-D1FF FRAME=C000 Socket Services Specifics System Soft CardHOT-PLUGGABILITY and C SUSPEND/RESUME Click the 3C389 PC Card icon on the status bar Windows 95 NdisClick Stop DOS ODI Hot-Pluggability and Suspend/Resume DOS Ndis Hot-Pluggability Unload all the drivers Remove the card from your machineOS/2 Ndis Hot-Pluggability and Suspend/Resume Online Technical Services World Wide Web Site3Com Bulletin Board Service 3ComFacts Automated Fax ServiceAccess by Analog Modem Access by Digital ModemLog on to CompuServe 3ComForum on CompuServe Online ServicePress Return to see the 3ComForum main menu Support from 3Com Support from Your Network SupplierRegional Sales Office Telephone Number 3Com Corporation Regional Sales Office Telephone Number 3Com Asia Limited 3Com Benelux B.V3Com Canada 3Com European HQReturning Products for Repair Index NumbersLanaid 3Com Corporation Limited Warranty FCC Class B Certification Statement Vcci Class 2 Statement United States Government Legend