3Com 3C389 manual Open Errors, Open Error Codes

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Running the Diagnostics Program

5-11

Open Errors

Failure during the adapter open test might indicate that the PC Card is not properly configured to run on the network it is trying to open onto or that the PC Card is not properly configured for the system. The open test provides a return code and an open error code. If the return code is 07, then see “Open Error Codes” in this chapter for a more accurate description of the failure and suggested actions. If the return code is a value other than 00 or 07, record the error and contact your network administrator.

00Open completed successfully

01Incorrect command code

03PC Card open, should be closed

05Required parameters not provided

07Command cancelled, unrecoverable failure (see open error codes to isolate problem)

30Inadequate receive buffers

32Incorrect MAC address

33Incorrect PC Card receive buffer length

34Incorrect PC Card transmit buffer length

Open Error Codes

If the open test provides a return code of 07, there will be a corresponding error code. The open errors are returned in 2 bytes. The high-order byte is always 0 and the low-order byte contains the following information:

The phase of testing in which the error was encountered is in the high-order nibble (half-byte) of the low-order byte.

The error condition is in the low order nibble of the low-order byte.

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Contents TokenLink Velocity Token Ring LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Lanaid and IBM LAN Client Using a Memory Manager Figures Tables Lifetime Limited Warranty Denmark Asia JapanAustralia, New Zealand Sweden, Finland, Norway Belgium, Netherlands, Luxembourg United Kingdom, EireAbout this Guide How to Use This GuideIf you are looking for Turn to Icon Alerts you to ConventionsConvention Description Product Features Introduction2CHAPTER 1 Introduction Pcmcia Advantages Point EnablersDisadvantages Socket Services Card ServicesDisadvantage Card and Socket Services Versus Point Enablers Card Services EnablerSuper Client Drivers Autoset Mode Installation Tips InstallingKit Contents Installing the 3C389 PC Card1Attaching the Cable to the 3C389 PC Card Installing the 3C389 PC Card Connect the PC Card cable to the network port 3Modular UTP Cable for the 3C389 PC CardTurn on the power to the PC Removing the 3C389 PC CardLanaid is not required to configure the following drivers Installing the Network DriversLanaid is required to configure the following drivers Windows 95 Installation Set the displayed parameters Determine if you have OSRFollow the instructions to copy the files When the driver is found, click Finish Set the parameters Windows 95 OSR 2 InstallationWindows for Workgroups/NDIS 2 Installation Follow the displayed instructions to copy the filesSee for information on how to use Lanaid Windows NT 3.51 Installation Using Memory ManagementControl Panel Window, double-click the Network icon Set the displayed parameters and click OKWindows NT 4.0 Installation Click the Adapters tab Click AddClick OK when the Installation Complete message appears Novell NetWare Client 32 for Windows 95 InstallationClick Install TypeClick OK when you have completed your selections for the NIC Click Configure in the main menuDOS Client 16 for Novell NetWare 4.01 and Above Installation Start Mpts by performing either of the following actions Click OK on the Mpts logo panel Click Install IBM LAN Support Program/Native Installation Insert TokenDisk diskette #2 into the floppy drive and typeUsing Memory Management Lanaid IBM LAN Client Net AddressInstalling Lanaid Using Lanaid to Install IBM LAN Client Launch LanaidIBM LAN Client Configuration window appears Client or Protocol DescriptionClick OK and click Close Using Lanaid to Configure the 3C389 PC Card Click Suggest to have Lanaid suggest non-conflicting valuesClick Exit to return to DOS Reboot your PC Running Lanaid From the Command LineClick Done Troubleshooting 2CHAPTER 5 Troubleshooting Error Codes OS/2 Ndis Error CodesError Code Explanation and Action TOKENCS.COM Dxmcsmod Error Codes DxmcsmodIf EMM386.EXE is in your CONFIG.SYS, comment it out Troubleshooting Windows 95 NdisClick the Resources tab of the dialog box Troubleshooting Windows NT Ndis Running the Diagnostics ProgramSelect Properties Select the Adapter tab Test Options Diagnostics Error Codes and Suggested Actions Initialization Error CodesOpen Errors Open Error CodesSuggested Actions in Response to Open Errors PhasesErrors Value MeaningError Code Explanation Action Error Code Explanation Action Running the Diagnostics Program Transmit Error Codes Number DescriptionStrippedfs Using a Memory Manager Memory Managers with Point EnablerMemory Managers with Card and Socket Services For compatibility modeMemory Managers with Card and Socket Services Phoenix Card Services IBM Card ServicesExpanded Memory Specification DEVICE=C\DOS\EMM386.EXE RAM 1024 X=D000-D1FF FRAME=C000 Socket Services Specifics System Soft CardHOT-PLUGGABILITY and C SUSPEND/RESUME Click the 3C389 PC Card icon on the status bar Windows 95 NdisClick Stop Unload all the drivers DOS ODI Hot-Pluggability and Suspend/ResumeDOS Ndis Hot-Pluggability Remove the card from your machineOS/2 Ndis Hot-Pluggability and Suspend/Resume Online Technical Services World Wide Web SiteAccess by Analog Modem 3Com Bulletin Board Service3ComFacts Automated Fax Service Access by Digital ModemLog on to CompuServe 3ComForum on CompuServe Online ServicePress Return to see the 3ComForum main menu Support from 3Com Support from Your Network SupplierRegional Sales Office Telephone Number 3Com Corporation 3Com Canada Regional Sales Office Telephone Number 3Com Asia Limited3Com Benelux B.V 3Com European HQReturning Products for Repair Index NumbersLanaid 3Com Corporation Limited Warranty FCC Class B Certification Statement Vcci Class 2 Statement United States Government Legend