Samsung CLX-216x manual Understanding display messages

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5Lowering down the scan unit gently and slowly until it is completely closed. The inner cover will be closed automatically by the scan unit closed.

Be careful not to pinch your fingers!

If there is any resistance and the paper does not move when you pull or if you cannot see the paper under the scan unit, continue to the next step.

6Open the rear cover.

7If you see the jammed paper, pull it straight up.

8Close the rear cover. Printing automatically resumes.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

When you call for service, it is very convenient to tell the service representative the display message.

Messages in the colored cells are available only with CLX-2160N.

Message	Meaning	Suggested solutions

Toner Empty	The color toner	Replace the color
	cartridge has run	toner cartridge with a
	out. The machine	new one. See page
	stops printing. The	10.5
	arrow indicates
	which color toner
	cartridge.

Toner Low	The corresponding	Take out the toner
	color toner cartridge	cartridge and
	is almost empty. The	thoroughly shake it.
	arrow indicates	By doing this, you can
	which color toner	temporarily
	cartridge.	reestablish printing
		operations.

TonerSupply Err.	The machine	Unplug the power
	received several	cord and plug it back
	papers with many	in. If the problem
	images, and it can	persists, please call
	not supply the toner	for service.
	properly. The arrow
	indicates which color
	toner cartridge.

Data Read Fail	Time expired while	Try again.
Check USB Mem.	reading data.

Data Write Fail	Storing to the USB	Check the available
Check USB Mem.	memory failed.	USB memory space.

Door Open	The front cover or	Close the cover until it
	rear cover is not	locks into place.
	securely latched.

File Format	The selected file	Use the correct file
Not Supported	format is not	format.
	supported.

Fuser Fan	There is a problem	Open and then close
Locked	in the cooling fan of	the front cover.
	the machine.

11.3 <Troubleshooting>

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Contents Page Page Country Customer Care Center Web Site Contact Samsung World WideContents Basic printing Using USB flash memorySelecting and loading print media CopyingOrdering supplies MaintenanceTroubleshooting SpecificationsLaser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information Environmental and Safety ConsiderationRadio Frequency Emissions Ozone SafetyPower Saver RecyclingReplacing the Fitted Plug for UK Only Page See the Software Section Special featuresFeatures CLX-2160 CLX-2160N IntroductionFront view Machine overviewControl panel overview Status Description Understanding the Status LEDStatus LED Status LED with the toner cartridge messagesSelecting a location Finding more informationClearance space Click Printer Setting Altitude adjustmentPrinting a demo Scan Menu System setupMenu overview Copy MenuChanging the display language Using the power save modeAuto continue Software overview Printer driver featuresSupplied software Macintosh System requirementsWindows LinuxConfiguring TCP/IP Network setup CLX-2160N onlySupported operating systems Dynamic addressing BOOTP/DHCP Setting ethernet speedRestoring the network configuration Printing a network configurationLoading originals Selecting and loading print mediaSelecting print media Supported print media types and sizes Type Size Dimensions Weight CapacityaGuidelines for special print media Media sizes supported in each modeMode Size Source Guidelines for selecting and storing print mediaTo avoid damaging the machine, use only Tray Loading paperLoading paper in the tray Close the paper cover Slide the tray back into the machine Changing the size of the paper in the trayManual feeder Tips on using the manual feederLoad the paper with the side to be printed on facing up Setting the paper size and type Reduced/Enlarged copy Changing the settings for each copyCopying Selecting the paper traySetting copy timeout Changing the default copy settingsOriginal type ID card copying Using special copy featuresUp or 4-up copying Clone copying Poster copyingErasing background images Basic printing Canceling a print jobPrinting a document Scanning Scanning to an application using a local ConnectionScanning basics Adding the machine to the Network Scan program Scanning using a network connection CLX-2160N onlyPreparing for network scanning Scanning to a network clientChanging the default scan settings Changing the settings for each scan jobSetting network scan timeout About USB memory Using USB flash memoryPlugging in a USB memory device Scanning Scanning to a USB memory deviceCustomizing scan to USB Formatting a USB memory device Printing from a USB memory deviceManaging USB memory Deleting an image fileViewing the USB memory status Printing directly from a digital cameraPrinting a report MaintenancePrinting reports Clearing memoryCleaning the outside Cleaning your machineCleaning the inside Cleaning the scan unit Expected cartridge life Maintaining the toner cartridgeRedistributing toner Toner cartridge storageReplacing the toner cartridge Replacing the imaging unit Maintenance Replacing the waste toner container Checking replaceables Maintenance partsManaging your machine from the website Checking the machine’s serial numberTips for avoiding paper jams TroubleshootingClearing paper jams Paper exit area Understanding display messages Cycle Power Message Meaning Suggested solutions Install TonerInstall Low Heat ErrorPaper feeding problems Solving other problemsPrinting problems Toner specks Printing quality problemsDropouts Color or Black Condition Suggested solutions White SpotsCondition Suggested solutions Vertical repetitive Vertical linesCreases Condition Suggested solutions Curl or waveCondition Suggested solutions Character Voids Wrinkles orScanning problems Copying problemsCommon Windows problems Network Scan problems CLX-2160N onlyCommon Macintosh problems Problem Possible cause and solutions Common Linux problemsYou should wait for completion Problem Possible cause and solutions Supplies How to purchaseSupplies How to purchase Ordering suppliesGeneral specifications SpecificationsPrinter specifications Scanner and copier specifications Numerics IndexSystem requirements Macintosh Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click Next Custom InstallationSelect the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwarePrinting to a file PRN Printing a DocumentSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Advanced Options Color ModeGraphics Tab QualityAbout Tab Extras TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlaySelect Local Port and click New Port Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxToner Level Understanding Smart PanelUsing Onscreen Help File Opening the Troubleshooting GuideUsing Printer Settings Utility Changing the Smart Panel Program SettingsUninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows Vista Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Tab Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorSharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes TabPrinting from Applications Configuring Printer Properties Printing a DocumentPrinting Files Scanning a DocumentClick Properties Adding Job Type Settings Using the Image ManagerTools Function Double-click the Samsung Splc Installer icon Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driverFor a Network-connected Macintosh Setting Up the PrinterInstall the Scan driver Uninstalling the Scan driverPrinting a Document Changing Printer SettingsLayout Setting PrintingPaper Type Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperScanning Index WIA, scan Ver