Samsung CLX-216x manual You should wait for completion

Page 65

Problem

 

Possible cause and solutions

 

 

 

The machine does

Check if your machine is attached to your

not appear on the

 

computer. Make sure that it is connected

scanners list.

 

properly via the USB port and is turned

 

 

on.

 

Check if the scanner driver for your

 

 

machine is installed in your system.

 

 

Open Unified Driver configurator, switch

 

 

to Scanners configuration, then press

 

 

Drivers. Make sure that driver with a

 

 

name corresponding to your machine's

 

 

name is listed in the window. Check if the

 

 

port is not busy. Since functional

 

 

components of MFP (printer and

 

 

scanner) share the same I/O interface

 

 

(port), the situation of simultaneous

 

 

access of different “consumer”

 

 

application to the same port is possible.

 

 

To avoid possible conflicts, only one of

 

 

them at a time is allowed to gain control

 

 

over the device. The other “consumer”

 

 

will encounter “device busy” response.

 

 

This can usually happen while starting

 

 

scan procedure, and appropriate

 

 

message box appears.

 

• To identify the source of the problem, you

 

 

should open ports configuration and

 

 

select the port assigned to your scanner.

 

 

port's symbol /dev/mfp0 corresponds to

 

 

LP:0 designation displayed in the

 

 

scanners’ options, /dev/mfp1 relates to

 

 

LP:1 and so on. USB ports start at /dev/

 

 

mfp4, so scanner on USB:0 relates to /

 

 

dev/mfp4 respectively and so forth

 

 

sequentially. In the Selected port pane

 

 

you can see if the port is occupied by

 

 

some other application. If this is the case,

 

 

you should wait for completion of the

 

 

current job or you should press Release

 

 

port button, if you are sure that the

 

 

present port's owner is not functioning

 

 

properly.

 

 

 

Problem

 

Possible cause and solutions

 

 

 

The machine does

Check if a document is loaded into the

not scan.

 

machine.

 

Check if your machine is connected to

 

 

the computer. Make sure if it is

 

 

connected properly if an I/O error is

 

 

reported while scanning.

 

Check if the port is not busy. Since

 

 

functional components of MFP (printer

 

 

and scanner) share the same I/O

 

 

interface (port), the situation of

 

 

simultaneous access of different

 

 

“consumer” application to the same port

 

 

is possible. To avoid possible conflicts,

 

 

only one of them at a time is allowed to

 

 

gain control over the device. The other

 

 

“consumer” will encounter “device busy”

 

 

response. This can usually happen while

 

 

starting scan procedure, and appropriate

 

 

message box will be displayed.

 

 

To identify the source of the problem, you

 

 

should open ports configuration and

 

 

select the port assigned to your scanner.

 

 

port’s symbol /dev/mfp0 corresponds to

 

 

LP:0 designation displayed in the

 

 

scanners’ options, /dev/mfp1 relates to

 

 

LP:1 and so on. USB ports start at /dev/

 

 

mfp4, so scanner on USB:0 relates to /

 

 

dev/mfp4 respectively and so forth

 

 

sequentially. In the Selected port pane

 

 

you can see if the port is occupied by

 

 

some other application. If this is the case,

 

 

you should wait for completion of the

 

 

current job or should press the Release

 

 

port button, if you are sure that the

 

 

present port’s owner is not functioning

 

 

properly.

 

 

 

I cannot scan via

Check if Gimp Front-end has

Gimp Front-end.

 

“Xsane: Device dialog.” on the “Acquire”

 

 

menu. If not, you should install Xsane

 

 

plug-in for Gimp on the your computer.

 

 

You can find Xsane plug-in package for

 

 

Gimp on Linux distribution CD or Gimp

 

 

home page. For the detail information,

 

 

refer to the Help for Linux distribution CD

 

 

or Gimp Front-end application.

 

If you wish to use other kind of scan

 

application, refer to the Help for

 

application.

 

 

 

11.13 <Troubleshooting>

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Contents Page Page Country Customer Care Center Web Site Contact Samsung World WideContents Selecting and loading print media Using USB flash memoryCopying Basic printingTroubleshooting MaintenanceSpecifications Ordering suppliesImportant Precautions and Safety Information Safety and Regulatory InformationEnvironmental and Safety Consideration Laser Safety StatementPower Saver Ozone SafetyRecycling Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Page Features CLX-2160 CLX-2160N Special featuresIntroduction See the Software SectionFront view Machine overviewControl panel overview Status LED Understanding the Status LEDStatus LED with the toner cartridge messages Status DescriptionClearance space Finding more informationSelecting a location Printing a demo Altitude adjustmentClick Printer Setting Menu overview System setupCopy Menu Scan MenuAuto continue Using the power save modeChanging the display language Supplied software Printer driver featuresSoftware overview Windows System requirementsLinux MacintoshSupported operating systems Network setup CLX-2160N onlyConfiguring TCP/IP Restoring the network configuration Setting ethernet speedPrinting a network configuration Dynamic addressing BOOTP/DHCPSelecting print media Selecting and loading print mediaLoading originals Supported print media types and sizes Type Size Dimensions Weight CapacityaMode Size Source Media sizes supported in each modeGuidelines for selecting and storing print media Guidelines for special print mediaTo avoid damaging the machine, use only Loading paper in the tray Loading paperTray Close the paper cover Slide the tray back into the machine Changing the size of the paper in the trayLoad the paper with the side to be printed on facing up Tips on using the manual feederManual feeder Setting the paper size and type Copying Changing the settings for each copySelecting the paper tray Reduced/Enlarged copyOriginal type Changing the default copy settingsSetting copy timeout Up or 4-up copying Using special copy featuresID card copying Clone copying Poster copyingErasing background images Printing a document Canceling a print jobBasic printing Scanning basics Scanning to an application using a local ConnectionScanning Preparing for network scanning Scanning using a network connection CLX-2160N onlyScanning to a network client Adding the machine to the Network Scan programSetting network scan timeout Changing the settings for each scan jobChanging the default scan settings Plugging in a USB memory device Using USB flash memoryAbout USB memory Customizing scan to USB Scanning to a USB memory deviceScanning Managing USB memory Printing from a USB memory deviceDeleting an image file Formatting a USB memory deviceViewing the USB memory status Printing directly from a digital cameraPrinting reports MaintenanceClearing memory Printing a reportCleaning the inside Cleaning your machineCleaning the outside Cleaning the scan unit Redistributing toner Maintaining the toner cartridgeToner cartridge storage Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Maintenance Replacing the waste toner container Managing your machine from the website Maintenance partsChecking the machine’s serial number Checking replaceablesClearing paper jams TroubleshootingTips for avoiding paper jams Paper exit area Understanding display messages Install Message Meaning Suggested solutions Install TonerLow Heat Error Cycle PowerPaper feeding problems Solving other problemsPrinting problems Dropouts Printing quality problemsToner specks Condition Suggested solutions Vertical repetitive Condition Suggested solutions White SpotsVertical lines Color or BlackCondition Suggested solutions Character Voids Condition Suggested solutions Curl or waveWrinkles or CreasesScanning problems Copying problemsCommon Macintosh problems Network Scan problems CLX-2160N onlyCommon Windows problems Problem Possible cause and solutions Common Linux problemsYou should wait for completion Problem Possible cause and solutions Supplies How to purchase How to purchaseOrdering supplies SuppliesPrinter specifications SpecificationsGeneral specifications Scanner and copier specifications Numerics IndexSystem requirements Macintosh Software section Contents Sharing the Printer Locally Using Your Printer in Linux Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Select Typical installation for a local printer. Click Next Custom InstallationSelect the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Graphics Tab Color ModeQuality Advanced OptionsPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Select Local Port and click New PortToner Level Understanding Smart PanelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileUninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows Vista Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers TabPorts Configuration Scanners ConfigurationClasses Tab Sharing Ports Between Printers and ScannersPrinting from Applications Configuring Printer Properties Printing a DocumentClick Properties Scanning a DocumentPrinting Files Adding Job Type Settings Using the Image ManagerTools Function Install the Printer driver Installing Software for MacintoshUninstalling the Printer driver Double-click the Samsung Splc Installer iconInstall the Scan driver Setting Up the PrinterUninstalling the Scan driver For a Network-connected MacintoshLayout Setting Changing Printer SettingsPrinting Printing a DocumentResolutionQuality Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Paper TypeScanning Index WIA, scan Ver