Samsung CLX-216x Message Meaning Suggested solutions Install Toner, Invalid Toner, Low Heat Error

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Message

Meaning

Suggested solutions

 

 

 

Install Toner

The color toner

Install the color toner

 

cartridge is not

cartridge.

 

installed. The arrow

 

 

indicates which color

 

 

toner cartridge.

 

 

 

 

Install

The corresponding

Install Imaging Unit

Imaging Unit

Imaging Unit of the

into your machine.

 

machine is not

 

 

installed.

 

 

 

 

Invalid Toner

The color toner

Install the a

 

cartridge you have

Samsung-genuine

 

installed is not for

color toner cartridge

 

your machine. The

designed for your

 

arrow indicates

machine.

 

which color toner

 

 

cartridge.

 

 

 

 

Invalid

The Imaging Unit of

Install the a

Imaging Unit

the machine is not

Samsung-genuine

 

for your machine.

part designed for your

 

 

machine.

 

 

 

Low Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

in. If the problem

 

 

 

 

persists, please call

 

 

for service.

 

 

 

LSU Hsync Error

A problem has

Unplug the power

Cycle Power

occurred in the LSU

cord and plug it back

(Laser Scanning

in. If the problem

 

 

Unit).

persists, please call

 

 

for service.

 

 

 

LSU Motor Error

A problem has

Unplug the power

Cycle Power

occurred in the LSU

cord and plug it back

(Laser Scanning

in. If the problem

 

 

Unit).

persists, please call

 

 

for service.

 

 

 

Main Motor

There is a problem

Open and then close

Locked

in the main motor.

the front cover.

 

 

 

Manual Feeder

There is no paper in

Load paper in the

Paper Empty

the manual feeder.

manual feeder.

 

 

 

Manual Feeder

Paper has jammed

Clear the jam. See

Paper Jam 0

in the feeding area

page 11.2.

 

of the manual feeder.

 

 

 

 

Not Enough Space

The space for USB

Check the available

In USB Memory

memory device is not

USB memory space.

 

enough, which is for

See page 9.4.

 

scanning and saving.

 

 

 

 

Network Error

There is a problem

Contact your network

 

with the network.

administrator.

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Open Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

in. If the problem

 

 

 

 

persists, please call

 

 

for service.

 

 

 

Out-Bin Full

The output tray of

Remove paper.

 

the machine is full of

 

 

paper.

 

 

 

 

Over Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

in. If the problem

 

 

 

 

persists, please call

 

 

for service.

 

 

 

Paper Jam 0

Paper has jammed

Clear the jam. See

Open/Close Door

in the feeding area

page 11.1, 11.2.

of the tray.

 

 

 

 

 

 

Scan Unit Open

The scan unit is not

Close the scan until it

or Paper Jam2

securely latched.

locks into place.

Paper has jammed

Clear the jam. See

 

 

in the paper exit

page 11.2.

 

area.

 

 

 

 

Paper Jam 1

Paper has jammed

Clear the jam. See

Open/Close Door

In the fuser area or

page 11.2.

rear cover.

 

 

 

 

 

 

Tray

The paper size

Load the correct

Paper Mismatch

specified in the

paper in the tray 1.

 

printer properties

 

 

does not match the

 

 

paper you are

 

 

loading.

 

 

 

 

Refilled Toner

The toner cartridge

The print quality may

 

you have installed is

get poor if the refilled

 

not genuine or

toner cartridge is

 

refilled. The arrow

installed, since its

 

indicates which color

characteristics may

 

toner cartridge.

significantly differ

 

 

from the genuine.

 

 

We recommend

 

 

Samsung-genuine

 

 

color toner cartridge.

 

 

 

Replace Toner

This message

Replace the toner

 

appears between

cartridge with a new

 

Toner Empty and

one. See page 10.5.

 

Toner Low status.

 

 

The arrow indicates

 

 

which color toner

 

 

cartridge.

 

 

 

 

11.4 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Using USB flash memory Selecting and loading print mediaCopying Basic printingMaintenance TroubleshootingSpecifications Ordering suppliesSafety and Regulatory Information Important Precautions and Safety InformationEnvironmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Page Special features Features CLX-2160 CLX-2160NIntroduction See the Software SectionMachine overview Front viewControl panel overview Understanding the Status LED Status LEDStatus LED with the toner cartridge messages Status DescriptionClearance space Finding more informationSelecting a location Printing a demo Altitude adjustmentClick Printer Setting System setup Menu overviewCopy Menu Scan MenuAuto continue Using the power save modeChanging the display language Supplied software Printer driver featuresSoftware overview System requirements WindowsLinux MacintoshSupported operating systems Network setup CLX-2160N onlyConfiguring TCP/IP Setting ethernet speed Restoring the network configurationPrinting a network configuration Dynamic addressing BOOTP/DHCPSelecting print media Selecting and loading print mediaLoading originals Type Size Dimensions Weight Capacitya Supported print media types and sizesMedia sizes supported in each mode Mode Size SourceGuidelines for selecting and storing print media Guidelines for special print mediaTo avoid damaging the machine, use only Loading paper in the tray Loading paperTray Changing the size of the paper in the tray Close the paper cover Slide the tray back into the machineLoad the paper with the side to be printed on facing up Tips on using the manual feederManual feeder Setting the paper size and type Changing the settings for each copy CopyingSelecting the paper tray Reduced/Enlarged copyOriginal type Changing the default copy settingsSetting copy timeout Up or 4-up copying Using special copy featuresID card copying Poster copying Clone copyingErasing background images Printing a document Canceling a print jobBasic printing Scanning basics Scanning to an application using a local ConnectionScanning Scanning using a network connection CLX-2160N only Preparing for network scanningScanning to a network client Adding the machine to the Network Scan programSetting network scan timeout Changing the settings for each scan jobChanging the default scan settings Plugging in a USB memory device Using USB flash memoryAbout USB memory Customizing scan to USB Scanning to a USB memory deviceScanning Printing from a USB memory device Managing USB memoryDeleting an image file Formatting a USB memory devicePrinting directly from a digital camera Viewing the USB memory statusMaintenance Printing reportsClearing memory Printing a reportCleaning the inside Cleaning your machineCleaning the outside Cleaning the scan unit Maintaining the toner cartridge Redistributing tonerToner cartridge storage Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Maintenance Replacing the waste toner container Maintenance parts Managing your machine from the websiteChecking the machine’s serial number Checking replaceablesClearing paper jams TroubleshootingTips for avoiding paper jams Paper exit area Understanding display messages Message Meaning Suggested solutions Install Toner InstallLow Heat Error Cycle PowerSolving other problems Paper feeding problemsPrinting problems Dropouts Printing quality problemsToner specks Condition Suggested solutions White Spots Condition Suggested solutions Vertical repetitiveVertical lines Color or BlackCondition Suggested solutions Curl or wave Condition Suggested solutions Character VoidsWrinkles or CreasesCopying problems Scanning problemsCommon Macintosh problems Network Scan problems CLX-2160N onlyCommon Windows problems Common Linux problems Problem Possible cause and solutionsYou should wait for completion Problem Possible cause and solutions How to purchase Supplies How to purchaseOrdering supplies SuppliesPrinter specifications SpecificationsGeneral specifications Scanner and copier specifications Index NumericsSystem requirements Macintosh Software section Contents Sharing the Printer Locally Using Your Printer in Linux Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Color Mode Graphics TabQuality Advanced OptionsPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Select Local Port and click New PortUnderstanding Smart Panel Toner LevelOpening the Troubleshooting Guide Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen Help FileScanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows Vista Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Printers TabScanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function Installing Software for Macintosh Install the Printer driverUninstalling the Printer driver Double-click the Samsung Splc Installer iconSetting Up the Printer Install the Scan driverUninstalling the Scan driver For a Network-connected MacintoshChanging Printer Settings Layout SettingPrinting Printing a DocumentPrinter Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Paper TypeScanning Index WIA, scan Ver