Samsung CLX-216x manual Printing problems

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Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The

The machine is not

Check the power cord

machine

receiving power.

connections. Check the

does not

 

power switch and the power

print.

 

source.

 

 

 

 

The machine is not

Select Samsung CLX-216x

 

selected as the

Series as your default

 

default printer.

printer in your Windows.

 

 

 

Check the machine for the following:

•The front cover is not closed. Close the cover.

•Paper is jammed. Clear the paper jam. See 11.1.

•No paper is loaded. Load paper. See 5.5.

•The toner cartridge is not installed. Install the toner

cartridge.

If a system error occurs, contact your service representative.

 

The connection cable

Disconnect the printer cable

 

between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable

 

between the

to another computer that is

 

computer and the

working properly and print a

 

machine is defective.

job. You can also try using a

 

 

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may be

Check the printer properties

 

configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See the Software Section.

 

installed.

 

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error.

 

 

 

 

The document size is

Get more hard disk space

 

so big that the hard

and print the document

 

disk space of the

again.

 

computer is not

 

 

enough to access the

 

 

print job.

 

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The

The paper source

For many software

machine

selection in the

applications, the paper

selects print

printer properties

source selection is found

materials

may be incorrect.

under the Paper tab within

from the

 

the printer properties. Select

wrong

 

the correct paper source.

paper

 

See the printer driver help

source.

 

screen.

 

 

 

A print job

The job may be very

Reduce the complexity of the

is extremely

complex.

page or try adjusting the print

slow.

 

quality settings.

 

 

 

 

If you are using

From the Start menu,

 

Windows 9x/Me, the

choose Settings and then

 

Spool Setting may be

Printers. Right-click the

 

set incorrectly.

Samsung CLX-216x Series

 

 

machine icon, choose

 

 

Properties, click the Details

 

 

tab, and then choose the

 

 

Spool Settings button.

 

 

Select the desired spool

 

 

setting.

 

 

 

Half the

The page orientation

Change the page orientation

page is

setting may be

in your application. See the

blank.

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

 

 

 

11.6 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Copying Using USB flash memorySelecting and loading print media Basic printingSpecifications MaintenanceTroubleshooting Ordering suppliesEnvironmental and Safety Consideration Safety and Regulatory InformationImportant Precautions and Safety Information Laser Safety StatementRecycling Ozone SafetyPower Saver Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Page Introduction Special featuresFeatures CLX-2160 CLX-2160N See the Software SectionMachine overview Front viewControl panel overview Status LED with the toner cartridge messages Understanding the Status LEDStatus LED Status DescriptionSelecting a location Finding more informationClearance space Click Printer Setting Altitude adjustmentPrinting a demo Copy Menu System setupMenu overview Scan MenuChanging the display language Using the power save modeAuto continue Software overview Printer driver featuresSupplied software Linux System requirementsWindows MacintoshConfiguring TCP/IP Network setup CLX-2160N onlySupported operating systems Printing a network configuration Setting ethernet speedRestoring the network configuration Dynamic addressing BOOTP/DHCPLoading originals Selecting and loading print mediaSelecting print media Type Size Dimensions Weight Capacitya Supported print media types and sizesGuidelines for selecting and storing print media Media sizes supported in each modeMode Size Source Guidelines for special print mediaTo avoid damaging the machine, use only Tray Loading paperLoading paper in the tray Changing the size of the paper in the tray Close the paper cover Slide the tray back into the machineManual feeder Tips on using the manual feederLoad the paper with the side to be printed on facing up Setting the paper size and type Selecting the paper tray Changing the settings for each copyCopying Reduced/Enlarged copySetting copy timeout Changing the default copy settingsOriginal type ID card copying Using special copy featuresUp or 4-up copying Poster copying Clone copyingErasing background images Basic printing Canceling a print jobPrinting a document Scanning Scanning to an application using a local ConnectionScanning basics Scanning to a network client Scanning using a network connection CLX-2160N onlyPreparing for network scanning Adding the machine to the Network Scan programChanging the default scan settings Changing the settings for each scan jobSetting network scan timeout About USB memory Using USB flash memoryPlugging in a USB memory device Scanning Scanning to a USB memory deviceCustomizing scan to USB Deleting an image file Printing from a USB memory deviceManaging USB memory Formatting a USB memory devicePrinting directly from a digital camera Viewing the USB memory statusClearing memory MaintenancePrinting reports Printing a reportCleaning the outside Cleaning your machineCleaning the inside Cleaning the scan unit Toner cartridge storage Maintaining the toner cartridgeRedistributing toner Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Maintenance Replacing the waste toner container Checking the machine’s serial number Maintenance partsManaging your machine from the website Checking replaceablesTips for avoiding paper jams TroubleshootingClearing paper jams Paper exit area Understanding display messages Low Heat Error Message Meaning Suggested solutions Install TonerInstall Cycle PowerSolving other problems Paper feeding problemsPrinting problems Toner specks Printing quality problemsDropouts Vertical lines Condition Suggested solutions White SpotsCondition Suggested solutions Vertical repetitive Color or BlackWrinkles or Condition Suggested solutions Curl or waveCondition Suggested solutions Character Voids CreasesCopying problems Scanning problemsCommon Windows problems Network Scan problems CLX-2160N onlyCommon Macintosh problems Common Linux problems Problem Possible cause and solutionsYou should wait for completion Problem Possible cause and solutions Ordering supplies How to purchaseSupplies How to purchase SuppliesGeneral specifications SpecificationsPrinter specifications Scanner and copier specifications Index NumericsSystem requirements Macintosh Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareTypical Installation Custom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting to a file PRN Printing a DocumentSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Quality Color ModeGraphics Tab Advanced OptionsAbout Tab Extras TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Select Local Port and click New PortUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen Help FileScanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows Vista Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsPrinting Files Scanning a DocumentClick Properties Using the Image Manager Adding Job Type SettingsTools Function Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Double-click the Samsung Splc Installer iconUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a Network-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Paper TypeScanning Index WIA, scan Ver
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