Samsung CLX-216x manual Common Linux problems, Problem Possible cause and solutions

Page 64

Common Linux problems

Problem

 

Possible cause and solutions

 

 

 

The machine does

•

Check if the printer driver is installed in

not print.

 

your system. Open Unified Driver

 

 

configurator and switch to the Printers

 

 

tab in Printers configuration window to

 

 

look at the list of available printers. Make

 

 

sure that your machine is displayed on

 

 

the list. If not, please, invoke Add new

 

 

printer wizard to set up your device.

 

•

Check if the printer has started. Open

 

 

Printers configuration and select your

 

 

machine on the printers list. Look at the

 

 

description in the Selected printer pane.

 

 

If its status contains “(stopped)” string,

 

 

please, press the Start button. After that

 

 

normal operation of the printer should be

 

 

restored. The “stopped” status might be

 

 

activated when some problems in

 

 

printing occurred. For instance, this could

 

 

be an attempt to print a document when

 

 

a port is claimed by a scanning

 

 

application.

 

•

Check if the port is not busy. Since

 

 

functional components of MFP (printer

 

 

and scanner) share the same I/O

 

 

interface (port), the situation of

 

 

simultaneous access of different

 

 

“consumer” applications to the same port

 

 

are possible. To avoid possible conflicts,

 

 

only one of them at a time is allowed to

 

 

gain control over the device. The other

 

 

“consumer” will encounter “device busy”

 

 

response. You should open ports

 

 

configuration and select the port

 

 

assigned to your printer. In the Selected

 

 

port pane you can see if the port is

 

 

occupied by some other application. If

 

 

this is the case, you should wait for

 

 

completion of the current job or should

 

 

press Release port button, if you are sure

 

 

that the present owner is not functioning

 

 

properly.

 

•

Check if your application has special

 

 

print option such as “-oraw”. If “-oraw” is

 

 

specified in the command line parameter

 

 

then remove it to print properly. For Gimp

 

 

front-end, select “print” -> “Setup printer”

 

 

and edit command line parameter in the

 

 

command item.

 

 

 

Problem

Possible cause and solutions

 

 

Some color images

This is a known bug in Ghostscript (until

come out all black.

GNU Ghostscript version 7.05) when the

 

base color space of the document is

 

indexed color space and it is converted

 

through CIE color space. Because

 

Postscript uses CIE color space for Color

 

Matching System, you should upgrade

 

Ghostscript on your system to at least GNU

 

Ghostscript version 7.06 or later. You can

 

find recent Ghostscript versions at

 

www.ghostscript.com.

 

 

The machine does

It is a known problem that occurs when a

not print whole pages

color printer is used on version 8.51 or

and its output is half

earlier of Ghostscript, 64-bit Linux OS, and

page printed.

reported to bugs.ghostscript.com as

 

Ghostscript Bug 688252.

 

The problem is solved in AFPL Ghostscript

 

v. 8.52 or above. Download the latest

 

version of AFPL Ghostscript from http://

 

sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

Some color images

This is a known bug in Ghostscript (until

come out in

GNU Ghostscript version 7.xx) when the

unexpected color.

base color space of the document is

 

indexed RGB color space and it is

 

converted through CIE color space.

 

Because Postscript uses CIE color space

 

for Color Matching System, you should

 

upgrade Ghostscript on your system to at

 

least GNU Ghostscript version 8.xx or later.

 

You can find recent Ghostscript versions at

 

www.ghostscript.com.

 

 

11.12 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Using USB flash memory Selecting and loading print mediaCopying Basic printingMaintenance TroubleshootingSpecifications Ordering suppliesSafety and Regulatory Information Important Precautions and Safety InformationEnvironmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Page Special features Features CLX-2160 CLX-2160NIntroduction See the Software SectionMachine overview Front viewControl panel overview Understanding the Status LED Status LEDStatus LED with the toner cartridge messages Status DescriptionSelecting a location Finding more informationClearance space Click Printer Setting Altitude adjustmentPrinting a demo System setup Menu overviewCopy Menu Scan MenuChanging the display language Using the power save modeAuto continue Software overview Printer driver featuresSupplied software System requirements WindowsLinux MacintoshConfiguring TCP/IP Network setup CLX-2160N onlySupported operating systems Setting ethernet speed Restoring the network configurationPrinting a network configuration Dynamic addressing BOOTP/DHCPLoading originals Selecting and loading print mediaSelecting print media Type Size Dimensions Weight Capacitya Supported print media types and sizesMedia sizes supported in each mode Mode Size SourceGuidelines for selecting and storing print media Guidelines for special print mediaTo avoid damaging the machine, use only Tray Loading paperLoading paper in the tray Changing the size of the paper in the tray Close the paper cover Slide the tray back into the machineManual feeder Tips on using the manual feederLoad the paper with the side to be printed on facing up Setting the paper size and type Changing the settings for each copy CopyingSelecting the paper tray Reduced/Enlarged copySetting copy timeout Changing the default copy settingsOriginal type ID card copying Using special copy featuresUp or 4-up copying Poster copying Clone copyingErasing background images Basic printing Canceling a print jobPrinting a document Scanning Scanning to an application using a local ConnectionScanning basics Scanning using a network connection CLX-2160N only Preparing for network scanningScanning to a network client Adding the machine to the Network Scan programChanging the default scan settings Changing the settings for each scan jobSetting network scan timeout About USB memory Using USB flash memoryPlugging in a USB memory device Scanning Scanning to a USB memory deviceCustomizing scan to USB Printing from a USB memory device Managing USB memoryDeleting an image file Formatting a USB memory devicePrinting directly from a digital camera Viewing the USB memory statusMaintenance Printing reportsClearing memory Printing a reportCleaning the outside Cleaning your machineCleaning the inside Cleaning the scan unit Maintaining the toner cartridge Redistributing tonerToner cartridge storage Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Maintenance Replacing the waste toner container Maintenance parts Managing your machine from the websiteChecking the machine’s serial number Checking replaceablesTips for avoiding paper jams TroubleshootingClearing paper jams Paper exit area Understanding display messages Message Meaning Suggested solutions Install Toner InstallLow Heat Error Cycle PowerSolving other problems Paper feeding problemsPrinting problems Toner specks Printing quality problemsDropouts Condition Suggested solutions White Spots Condition Suggested solutions Vertical repetitiveVertical lines Color or BlackCondition Suggested solutions Curl or wave Condition Suggested solutions Character VoidsWrinkles or CreasesCopying problems Scanning problemsCommon Windows problems Network Scan problems CLX-2160N onlyCommon Macintosh problems Common Linux problems Problem Possible cause and solutionsYou should wait for completion Problem Possible cause and solutions How to purchase Supplies How to purchaseOrdering supplies SuppliesGeneral specifications SpecificationsPrinter specifications Scanner and copier specifications Index NumericsSystem requirements Macintosh Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareTypical Installation Custom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting to a file PRN Printing a DocumentSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Color Mode Graphics TabQuality Advanced OptionsAbout Tab Extras TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Select Local Port and click New PortUnderstanding Smart Panel Toner LevelOpening the Troubleshooting Guide Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen Help FileScanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows Vista Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Printers TabScanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsPrinting Files Scanning a DocumentClick Properties Using the Image Manager Adding Job Type SettingsTools Function Installing Software for Macintosh Install the Printer driverUninstalling the Printer driver Double-click the Samsung Splc Installer iconSetting Up the Printer Install the Scan driverUninstalling the Scan driver For a Network-connected MacintoshChanging Printer Settings Layout SettingPrinting Printing a DocumentPrinter Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Paper TypeScanning Index WIA, scan Ver
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