Samsung CLX-216x manual Solving other problems, Paper feeding problems

Message	Meaning	Suggested solutions
Replace	The life of the part	Replace the part with
[zzz]	expires totally.	a new one. Call for
* zzz indicates the		service.
part of the machine.
Replace	The life of the part	See page 10.9 and
[zzz] Soon	expires soon.	call for service.
* xxx indicates the
part of the machine.
Replace/Install	The life span of the	See page 10.8
Waste Toner Tank	waste toner tank has
	expired and the
	printer will stop
	printing until a new
	waste toner tank is
	placed into the
	printer.
Scanner locked	The scanner module	Unlock the scanner
	is locked	and press Stop/
		Clear.
Transfer Belt	A problem has	Unplug the power
Error	occurred in the	cord and plug it back
	transfer belt in the	in. If the problem
	machine.	persists, please call
		for service.
Tray	There is no paper in	Load paper in the tray
Paper Empty	the tray 1.	1. See page 5.5.

Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper feeding problems

Condition		Suggested solutions
Paper is jammed	Clear the paper jam. See page 11.1.
during printing.
Paper sticks	•	Ensure that there is not too much paper in the
together.		tray. The tray can hold up to 150 sheets of
		paper, depending on the thickness of your
		paper.
	•	Make sure that you are using the correct type
		of paper. See page 5.3.
	•	Remove paper from the tray and flex or fan the
		paper.
	•	Humid conditions may cause some paper to
		stick together.
Multiple sheets	•	Different types of paper may be stacked in the
of paper do not		tray. Load paper of only one type, size, and
feed.		weight.
	•	If multiple sheets have caused a paper jam,
		clear the paper jam. See page 11.1.
Paper does not	•	Remove any obstructions from inside the
feed into the		machine.
machine.	•	Paper has not been loaded correctly. Remove
		paper from the tray and reload it correctly.
	•	There is too much paper in the tray. Remove
		excess paper from the tray.
	•	The paper is too thick. Use only paper that
		meets the specifications required by the
		machine. See page 5.1.
The paper keeps	•	There is too much paper in the tray. Remove
jamming.		excess paper from the tray. If you are printing
		on special materials, use the mamual tray.
	•	An incorrect type of paper is being used. Use
		only paper that meets the specifications
		required by the machine. See page 5.1.
	•	There may be debris inside the machine. Open
		the front cover and remove the debris.
Transparencies	Use only transparencies specifically designed for
stick together in	laser printers. Remove each transparency as it
the paper exit.	exits from the machine.
Envelopes skew	Ensure that the paper guides are against both
or fail to feed	sides of the envelopes.
correctly.

11.5 <Troubleshooting>