Samsung SF-5800P manual Fixing Problems, Symptom Cause and Solution

Page 81

Fixing Problems

Your problem may be listed on page 3.6 in the ÔLCD Error MessagesÕ section. Below are other problems you can solve by yourself. If not, call for service.

Fax Problems

Symptom

Cause and Solution

 

 

The machine is not working,

¥ Unplug the power cord and plug it in again.

there is no display and the

¥ Check your socket is live.

buttons are not working.

 

 

No dial tone.

¥ Check the phone line is connected properly.

¥ Check the phone socket in the wall by plugging in

 

 

another phone.

 

 

The numbers stored in the

¥ Make sure that the numbers are stored in memory

memory do not dial correctly.

correctly.

 

¥ Print a Telephone Numbers List. See page 2.35.

 

 

The document does not feed

¥ Make sure that the document is not wrinkled and you

into the machine.

are putting it in correctly. Check the document is the

 

right size, not too thick or thin.

 

¥ Make sure that the cover is firmly closed.

 

 

You cannot receive faxes

¥ The FAX mode should be selected.

automatically.

¥ Is there paper in the machine?

 

 

¥ Check if the display shows ÔMEMORY FULL.Õ

 

 

The machine cannot receive

¥ Did you hang up the handset before you pressed Start?

faxes manually.

 

 

Note: It will be applied when you have SF-5800/SF-5800P with

 

handset or you have a phone connected to the EXT.LINE

 

jack on the bottom of the machine.

 

 

 

¥ Make sure that the document is loaded face down.

The machine will not send

¥ ÔTXÕ should show up in the display.

anything.

¥ Check the other machine you are sending to, to see if

 

 

it can receive your fax.

 

 

3.8 Troubleshooting

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Contents SF-5800/SF-5800P Electronics Trademarks Contents Operation Iii Page Troubleshooting Important Safety Information Getting Started Unpacking Set Up Your MachineFront View Control Locations and FunctionsRear View Choosing a Location Setting Up Your MachineDocument Tray Document Exit TrayTelephone Line Printer Exit TrayExtension Phone AC Power CordPrinter Cable SF-5800P only Installing the Image Cartridge Set Up Your Machine Using the Automatic Paper Feeder Loading PaperPrepare the print material for loading Place the print side facing you Paper guide Using the Manual Feeder Paper Guidelines System Setup Ringer VolumeHome Resolution and Home Contrast Press à or ¨ repeatedly until you find the desired mode Sound Control Remote Diagnosis ProtectionPress Stop Select Language Econo Mode SettingPress Enter Press ¹ or ON, or 2 to set OFFAdjusting Speaker Volume Enter the correct date and time using the number keypad Setting the Date and TimePress Enter when the name in the display is correct Setting the System ID Your Number and NameSet Up Your Machine Operation Using the Control Panel SF-5800PSF-5800 Resolution Entering Alphanumeric Characters Using the Number KeypadKeypad Character Assignments Entering Numbers Editing Numbers or NameInserting Pause Preparing Documents for Faxing or Copying Sending a FaxSetting Document Resolution and Contrast ResolutionContrast Loading Document Canceling Transmission Sending a Fax AutomaticallyConfirming Transmission Automatic Redial Voice Request Delayed TransmissionSending a Voice Request Answering a Voice RequestAnother FAX Number ? Enter the time by using the number keypad, then press EnterMemory Transmission Broadcasting Priority Transmission Adding Documents To a Standby Operation Canceling a Standby OperationReceiving a Fax Receiving a FaxReceiving Automatically in FAX Mode Receiving Manually in TEL Mode Receiving Automatically in ANS/FAX ModePress Rcv.Mode until the display shows ÔANS/FAX.Õ Distinctive Ring Pattern Detection Drpd Option What is Polling? PollingBeing Polled By a Remote Machine Adding Documents To the Job to be polled Polling One or More Remote Machines If not, the machine dials the remote machine immediately Making a Copy Making a CopyTo set copy options Automatic Dialing One-Touch DialingStoring a Number for One-Touch Dialing Sending a Fax Using a One-Touch Number Using Address LabelIf you donÕt want to assign a name, skip this step Sending a Fax Using a Speed Number Speed DialingStoring a Number for Speed Dialing Storing One-Touch or Speed Dial Numbers for Group Dialing Group Dialing for Multi-Address TransmissionStoring a Group into a One-Touch Button Sending a Fax Using Group Dialing Multi-Address TransmissionSearching for a Number in Memory Searching Sequentially through MemorySearching for a Particular First Letter Using Function Buttons Other FunctionsRedial Recall Chain DiallingStatus Help List Printing ReportsSetting an Option User OptionsSelectable Options Operation Original Operation ¥ Flash Time Cleaning Drum MaintenanceAdjust Shading Press Menu, and Maintenance on the one-touch keypadTroubleshooting Troubleshooting Clearing JamsDocument Jams While Sending a Fax Paper Jams While the Machine is Printing TroubleshootingIf Jammed in the Printer Output Area Tips for Avoiding Paper Jams Display Meaning Solution LCD Error MessagesNO. not Assigned Symptom Cause and Solution Fixing ProblemsTroubleshooting Clearing Memory MaintenanceCleaning the Document Scanner Maintenance Managing Image Cartridge Expected Cartridge LifeReplacing Image Cartridge To replace the image cartridge Close the cover firmly Memo Appendix Appendix FCC RegulationsCanadian Radio Interference Regulations EC Declaration of Conformity Laser Safety Statement Product Safety Safety InformationPower Saver Replacing the fitted plug MH/MR/MMR Specifications
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