Samsung SF-5800P manual Troubleshooting

Page 82

Symptom

Cause and Solution

 

 

 

 

 

 

You cannot poll another

¥ The fax machine you are polling may be using a poll

 

 

machine.

code.

 

 

 

 

 

 

The fax you receive has got

¥ The machine sending you the fax may be faulty.

 

 

 

 

 

blank spaces or you received

¥ The fax machine sending you a fax may have a dirty scan

 

 

poor-quality copy.

glass.

 

 

 

¥ A noisy phone line can cause line errors.

 

 

 

¥ Check your machine by making a copy.

 

 

 

¥ The cartridge toner may be empty.

 

 

 

 

 

 

Poor-quality Copy

¥ You may run the Adjust Shading in Maintenance.

 

 

3

 

 

 

 

 

 

Troubleshooting

Are some of the words on the

¥ The machine sending you the fax had a temporary

 

 

 

fax you receive stretched?

document jam.

 

 

 

 

 

 

There are lines on copies or

¥ Check your scan glass for marks, and clean it. See

 

 

documents you send.

page 3.11.

 

 

The machine dials a number,

¥ The other fax machine may be turned off, out of paper,

 

 

but fails to make a

or cannot answer incoming calls. Speak with the other

 

 

connection with another fax

machine operator and ask them to sort out the problem.

 

 

machine.

 

 

 

 

 

 

 

You cannot store a document

¥ There may not be enough memory to store the

 

 

in memory.

document. If the display shows a ÔMEMORY FULLÕ

 

 

 

message, delete any documents you no longer need

 

 

 

from the memory, then restore the document.

 

 

 

 

 

 

Blank areas appear at the

¥ You may have chosen the wrong paper settings in the

 

 

bottom of each page or on

user options set up. See page 2.36 to choose the proper

 

 

other pages, with only a small

paper size.

 

 

strip of text printed at the top.

 

 

 

 

 

 

 

Troubleshooting 3.9

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Contents SF-5800/SF-5800P Electronics Trademarks Contents Operation Iii Page Troubleshooting Important Safety Information Getting Started Set Up Your Machine UnpackingControl Locations and Functions Front ViewRear View Document Tray Setting Up Your MachineChoosing a Location Document Exit TrayPrinter Exit Tray Telephone LineAC Power Cord Extension PhonePrinter Cable SF-5800P only Installing the Image Cartridge Set Up Your Machine Loading Paper Using the Automatic Paper FeederPrepare the print material for loading Place the print side facing you Paper guide Using the Manual Feeder Paper Guidelines Ringer Volume System SetupHome Resolution and Home Contrast Press à or ¨ repeatedly until you find the desired mode Remote Diagnosis Protection Sound ControlPress Stop Press Enter Press ¹ or Econo Mode SettingSelect Language ON, or 2 to set OFFAdjusting Speaker Volume Setting the Date and Time Enter the correct date and time using the number keypadSetting the System ID Your Number and Name Press Enter when the name in the display is correctSet Up Your Machine Operation SF-5800P Using the Control PanelSF-5800 Resolution Using the Number Keypad Entering Alphanumeric CharactersKeypad Character Assignments Editing Numbers or Name Entering NumbersInserting Pause Sending a Fax Preparing Documents for Faxing or CopyingResolution Setting Document Resolution and ContrastContrast Loading Document Sending a Fax Automatically Canceling TransmissionConfirming Transmission Automatic Redial Sending a Voice Request Delayed TransmissionVoice Request Answering a Voice RequestEnter the time by using the number keypad, then press Enter Another FAX Number ?Memory Transmission Broadcasting Priority Transmission Canceling a Standby Operation Adding Documents To a Standby OperationReceiving a Fax Receiving a FaxReceiving Automatically in FAX Mode Receiving Automatically in ANS/FAX Mode Receiving Manually in TEL ModePress Rcv.Mode until the display shows ÔANS/FAX.Õ Distinctive Ring Pattern Detection Drpd Option Polling What is Polling?Being Polled By a Remote Machine Adding Documents To the Job to be polled Polling One or More Remote Machines If not, the machine dials the remote machine immediately Making a Copy Making a CopyTo set copy options One-Touch Dialing Automatic DialingStoring a Number for One-Touch Dialing Using Address Label Sending a Fax Using a One-Touch NumberIf you donÕt want to assign a name, skip this step Speed Dialing Sending a Fax Using a Speed NumberStoring a Number for Speed Dialing Group Dialing for Multi-Address Transmission Storing One-Touch or Speed Dial Numbers for Group DialingSending a Fax Using Group Dialing Multi-Address Transmission Storing a Group into a One-Touch ButtonSearching Sequentially through Memory Searching for a Number in MemorySearching for a Particular First Letter Other Functions Using Function ButtonsRedial Chain Dialling RecallStatus Printing Reports Help ListUser Options Setting an OptionSelectable Options Operation Original Operation ¥ Flash Time Adjust Shading MaintenanceCleaning Drum Press Menu, and Maintenance on the one-touch keypadTroubleshooting Clearing Jams TroubleshootingDocument Jams While Sending a Fax Troubleshooting Paper Jams While the Machine is PrintingIf Jammed in the Printer Output Area Tips for Avoiding Paper Jams LCD Error Messages Display Meaning SolutionNO. not Assigned Fixing Problems Symptom Cause and SolutionTroubleshooting Maintenance Clearing MemoryCleaning the Document Scanner Maintenance Expected Cartridge Life Managing Image CartridgeReplacing Image Cartridge To replace the image cartridge Close the cover firmly Memo Appendix FCC Regulations AppendixCanadian Radio Interference Regulations EC Declaration of Conformity Laser Safety Statement Safety Information Product SafetyPower Saver Replacing the fitted plug Specifications MH/MR/MMR
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