Hach 3654 Portable H2/N2 Analyzer manual Troubleshooting Table, Symptom Cause Possible Solution

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54 of 66Maintenance and Troubleshooting - 3654 Portable H2/N2 Analyzer

6.6.4 Troubleshooting Table

Table 6-2:Troubleshooting Table

Symptom

Cause

Possible Solution

 

Degassing

Adjust sample flow rate

 

 

 

 

Flow chamber and/or membrane not clean

Clean system

 

 

 

 

Sensor’s membrane not tight smooth and

Replace membrane and

 

wrinkle free

recalibrate

 

 

 

Unstable

 

No gas bubbles should escape

measurement

 

from the purge gas outlet during

 

Leaking solenoid valve

measurement. If the solenoid

 

leaks (more than 1 bubble in 15

 

 

 

 

seconds) contact your Hach Ultra

 

 

representative.

 

 

 

 

An external power supply is used but the

Switch to battery power

 

power supply is not clean

 

 

 

 

 

 

Sample flow rate too low

Check flow rate

 

 

 

 

Degassing

Adjust forcing gas and/or sample

 

flow rate

 

 

 

 

 

 

 

Allow sample to flow past the

 

 

membrane to make sure the

Low readings

Membrane is not at sample temperature

membrane is at sample

 

 

temperature before making

 

 

measurements

 

 

 

 

Membrane not clean

Clean system

 

 

 

 

Incorrect solubility curve

Change solubility

 

 

 

 

Incorrect calibration

Recalibrate

 

 

 

 

 

Allow sample to flow past the

 

 

membrane to make sure the

 

Membrane is not at sample temperature

membrane is at sample

High readings

 

temperature before making

 

measurements

 

 

 

 

 

 

Incorrect solubility curve

Change solubility

 

 

 

 

Incorrect calibration

Recalibrate

 

 

 

ORBISPHERE

Operator Manual

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Contents Operator Manual Page Product Recycling Information Orbisphere Product Disposal Following only applies to European customersBoard Analog Board Spacer External Connector Restriction of Hazardous SubstancesTable of Contents Accessories and Attachments Maintenance and TroubleshootingCalibrations Specifications Part ListsAppendix a Glossary Table of Contents 3654 Portable H2/N2 Analyzer Safety Conventions Manual OverviewAbout this Manual Revision HistorySafety Precautions Safety RecommendationsService and Repairs Precautionary Labels AcknowledgementsOrbisphere Installation What you have ReceivedWIN3654 PC Program Installation Sensor InstallationAtmospheric Pressure Equilibrium External Power Supply optional Purge Gas ConnectionConnections Instrument PC ConnectionPin RS232 Signal Use Flow Chamber Installation Installation Completion Check List Flow Chamber Dissolved Gas MeasurementsOrbisphere Operating Instructions Operating ControlsMeasurement Phase on Select Gas Measurement Phase Measurement ModeTaking Measurements Storing Measurements In the Instrument Automatic Data AcquisitionManual Data Acquisition Storing and Accessing Measurements From a Computer Viewing Stored MeasurementsDownloading Stored Values Altering the Sampling Point Descriptions Copying ValuesSaving Values Printing Values Clearing Stored ValuesMonitoring Measurements In Real-Time Timebase Updating Rate Maximum Samples 10 divisionsAfter Use and Storage Options Setup Main Menu BasicsOptions Setup 3654 Portable H2/N2 Analyzer Reviewing Instrument Configuration Configuring the InstrumentGas Measurement Phase Analyzer PC ConnectionMeasurement Units Automatic Data Acquisition Setting Sampling Intervals Membrane SelectionCalibration Medium Locking Out the Instrument’s CAL ButtonRolling Average Automatic Shutdown Orbisphere Calibrations Barometric Pressure Sensor CalibrationSensor Calibration Calibration Method Time Benefits Drawbacks ReferenceCalibration Setup Calibration In H2 or N2 at Atmospheric Pressure Calibration In H2 or N2 at Elevated Pressure Calibrating In a Liquid H2 or N2 Solution Accessories and Attachments Model 32311 Flow MeterModel 32939 External Power Supply Maintenance and Troubleshooting Power SupplySensor Maintenance Maintenance ScheduleMembrane Replacement Mounting Dual MembranesRemoving the Membrane Installing the Membrane Orbisphere Place the membrane holding ring on the installation tool tip Purge Gas Cylinder Refill 1 N2 Purge Gas2 CO2 Purge Gas Filling the Purge Gas CylinderTroubleshooting Instrument Serial TestKeyboard Test Clock Settings Display TestAnalog Voltages View Measurements ViewTroubleshooting Operation Diagnostics MessagesProgram Identification Continuous PurgeTroubleshooting Table Symptom Cause Possible SolutionSpecifications Instrument SpecificationsSensor Specifications Sensor Type 31 270 HSensor Type 31 272 H 31 570 N PFA Etfe EctfeSpecifications 3654 Portable H2/N2 Analyzer Instrument Configurations TC Sensor and Parts on Configured SystemPart Lists Analyzer Spare PartsSensor Spare Parts Appendix a Glossary Common UnitsTerms and Definitions UnitGlossary 3654 Portable H2/N2 Analyzer Annex Tables and IllustrationsAnnex 3654 Portable H2/N2 Analyzer User Notes