Dish Network Solo 301 manual Equipment

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Residential Customer Agreement

C. DISH Network has the right to disconnect your Services at any time without providing notice to you if: (i) you fail to pay any bill when it is due; (ii) we receive confirmation that you have received Services, or any part of Services without paying for them; (iii) you otherwise violate the terms and conditions of this Agreement or any promotion agreement; (iv) you transfer, encumber or relocate your Equipment (unless you relocate such equipment as part of a residential move into an area that can receive Programming); (v) you assign or attempt to assign any of your rights, duties or obligations under the terms and conditions of this Agreement or any promotion agreement; (vi) you are receiving applicable services from a third party billing agent and become ineligible for such services; or (vii) any act of bankruptcy on your part or the commencement of bankruptcy proceedings against you.

D. If your Services are canceled or disconnected for any reason, you are still responsible for payment of all outstanding balances accrued, including without limitation any applicable Fees.

E. You understand that, except in certain limited circumstances, charges for Services, once charged to your account, are nonrefundable and no refunds or credits will be provided in connection with the cancellation of subscriptions. If you received a discounted price in exchange for your agreement to pay for your Services on a multi-month basis, and you cancel your Services prior to the expiration of your multi-month subscription, you understand and agree that you are not entitled to any refund or credit for the unused portions of your multi-month subscription and that we may retain any prepaid monies as liquidated damages.

4. EQUIPMENT

A. In order to receive Services it will be necessary for you to purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver(s), satellite antenna(s), low noise block converter(s) with integrated feed(s) (“LNBFs”) and remote control(s) (collectively, “Equipment”). Receiver(s) provided to you may also be equipped with a conditional access card (“Smart Card”) inserted into a slot in such receiver. Not all receivers with a Smart Card slot require Smart Cards for proper authorization. Smart Cards remain the property of DISH Network at all times and any tampering or other unauthorized modification to any Smart Card is strictly prohibited and may result in, and subject you to, legal action. You agree to return Smart Cards to us upon our request.

B. Smart Cards are non-transferable. Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network. If you report to our Customer Service Center that your Smart Card was lost, damaged, defective or stolen, then we will replace it, as long as there is no evidence of unauthorized tampering or modification. A replacement fee will apply (“Smart Card Replacement Fee”). In addition, in order to minimize downtime for your Equipment, DISH Network will, upon your request, deliver a replacement Smart Card to you via overnight delivery in which event our overnight delivery fee (“Overnight Delivery Fee”) will apply.

C. DISH Network reserves the rights to alter software, features and/or functionality in your DISH Network receiver, provide data and content to Personal Video Recorder/Digital Video Recorder (“PVR/DVR”) products, store data and content on the hard drives of PVR/DVR products, and send electronic counter-measures to your DISH Network receiver, through periodic downloads. DISH Network will use commercially reasonable efforts to schedule these downloads to minimize interference with or interruption to your Services, but shall have no liability to you for any interruptions in Services arising out of or related to such downloads.

D. DISH Network's PVR/DVR Products allow you to record programming in digital format. Total recording time varies depending on your receiver and the nature of the programs being recorded. DISH Network does not guarantee access to or recording of any particular programming. Most programming is the copyrighted material of the third party that supplies it, is protected by copyright and other applicable laws, and may not be reproduced, published, broadcast, rewritten, or redistributed without the written permission of the third party that supplied it except as permitted by the “fair use” provisions of the U.S. copyright laws. DISH Network may, in its sole discretion, add, change or remove features of its PVR/DVR Products and, upon notice to you, introduce or change fees for the use of PVR/DVR Product features. DISH Network will notify you of any change that is within its reasonable control.

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Contents Contents Contents Safety Instructions Safety Overview Welcome to Dish NetworkConventions Used in this Guide If YOU Need More Assistance Quick Start GuideOrdering Your Programming To Order ProgrammingAbout Satellite Television Finding Programs To WatchFinding Programs to Watch Rain and Snow Fade Satellite Signal QualitySolar Interference Parts of the System Front Panel Back PanelRemote Control Batteries Remote ControlParts of the System Remote Control Using the Remote Control in SAT ModeUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Satellite Video Recovery Remote Control ModesControl Other Devices with the Remote Control Other Devices with the RemoteLimited Mode SET UP the Remote ControlScan for Device Codes Down Arrow button repeatedly until the device turns off Check the Device CodesControl a Tuner or Amplifier AUX Mode Button Power ButtonVolume Button Select ButtonTo switch back to TV volume control, do the following Using TV or Amplifier Volume ControlMenus MenusMain Menu Program GuideFavorites Lists Menu Theme Categories MenuSystem Locks Menu Timers Menu System Setup MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Using the Menus Changing ChannelsOpening the Menus Closing the MenusHighlighting a Menu Option Selecting a Menu OptionLists of Choices in the Menus Highlighting a Choice in a Menu ListUsing the Menus Canceling a ProcedureUsing the Program Guide Using the Program Guide Opening the Program GuideSelecting a Program in the Program Guide Closing the Program GuideUsing the Program Banner Using the Browse BannerUsing the Browse Banner Ordering PAY PER View Programs Using ThemesThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Making a Favorites List Active Changing the Name of a Favorites ListUsing Timers Using TimersEvent Timer Types Event Timer FrequenciesBefore AN Event Timer Operates Setting UP AN Automatic Event TimerSelect the Create option to save the event timer Setting UP a Manual Event TimerOverlapping Event Timers Quick RecordMaximum Number of Event Timers Editing AN Event TimerReviewing Event Timers Deleting AN Event TimerCreating VCR Event Timers Power OFF and Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer Using Locks HOW to SET Locks a TWO Step ProcessWhen YOU have Locked the Receiver Using LocksCreating a Password Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Locking the ReceiverUnlocking the Receiver Locking the Receiver Front Panel Control ButtonsUnlocking the Receiver Front Panel Control Buttons Locking PAY PER View ProgramsHiding Adult Channels Changing the Receiver PasswordOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Using Troubleshooting Tools Resetting the Receiver to Factory Default SettingsResetting Your Receiver Diagnostics Using Troubleshooting ToolsPoint Dish and Check Switch Chapter Troubleshooting Tables ReferenceReference ON-SCREEN MessagesTroubleshooting Tables 078, 079 Dishpro Twin LnbfUsing the Remote Control What Is Possible Reason What to Do HappeningHearing a Program Watching a ProgramUsing the Program Guide or the Browse Banner Using the MenusUsing Locks Using Favorite Lists Changing ChannelsUsing the Telephone for Voice /DATA /FAX Troubleshooting TablesBuying a PAY PER View Program Using Event Timers View event You try to set up an eventTV Codes Device CodesVCR Codes Device Codes DVD Player CodesTUNER/AMPLIFIER Codes Tuner Codes AmplifierChapter Chapter 015 Dishpro Twin Lnbf Using the Remote Control Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers TV Codes MTC TV/VCR Combo Codes DVD Player Codes DVD/VCR Combo Chapter Index Index Index Index 143334 What the Warranty Covers Limited WarrantyWhat the Warranty does not Cover If YOU Need Assistance Legal LimitationsAdvance Exchange Program Residential Customer Agreement Accessory WarrantyPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment FCC Compliance Telephone CommunicationFCC Compliance Compliance Information StatementAppendix
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