Dish Network Solo 301 Using the Remote Control, What Is Possible Reason What to Do Happening

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Troubleshooting Tables

 

 

 

 

 

 

 

What’s Happening

What’s Wrong

What You Can Do

 

 

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DishPro Twin LNBF is

• If the check switch summary screen

 

 

 

"Twin" identified as the Device/LNB but

connected but the dish may not be

shows "119 W" on Dish Input 2, you

 

 

 

you only have signal confirmed from one

pointed to receive signal from both

need to point you dish 9 degrees to the

 

 

 

satellite.

110 and 119 satellites.

east and repeak your dish. Rerun

 

 

 

 

 

check switch.

 

 

 

 

 

If the check switch summary screen

 

 

 

 

 

shows "110 W" on Dish Input 1, you

 

 

 

 

 

need to point you dish 9 degrees to the

 

 

 

 

 

west and repeak your dish. Rerun

 

 

 

 

 

check switch.

 

 

 

 

 

Make sure the skew setting is correct

 

 

 

 

 

for a Dish 500 installation at your zip

 

 

 

 

 

code. Rerun check switch.

 

 

 

 

 

 

 

 

 

When you run Check Switch, you see

• Cables may not be rated for 2150

• Make sure cable is rated for 2150

 

 

 

"Twin" identified as a Device or LNB,

MHz.

MHz and all accessory devices are

 

 

 

but only odd transponders are detected.

 

compatible. Rerun check switch.

 

 

 

 

 

 

 

 

 

Getting receiver messages that signal is

• Check the weather conditions to see if

• Wait for weather to clear up and

 

 

 

lost or being acquired

heavy rain or snow could be

restore signal.

 

 

 

 

temporarily block the signal.

 

 

 

 

 

• Check for any obstructions in way of

• Clear obstructions from the signal

 

 

 

 

the dish like new growth on trees

path.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Compatible accessory devices must pass 2150 MHz signals, 22 KHz signals both directions (per DiSEqC 2.0 specifications), and pass DC power.

USING THE REMOTE CONTROL

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

You cannot find the

N/A

Use the receiver front panel Control Buttons to control the

 

 

remote control.

 

receiver until you find the remote. If the remote control is

 

 

 

 

permanently lost or too damaged to use, call the Service Center to

 

 

 

 

order a replacement.

 

 

 

 

 

 

 

When you press a button

The remote control may be missing

If the batteries are missing or dead, insert fresh AAA-size batteries.

 

 

on the remote control, the

batteries, the batteries may be

If the remote has fresh batteries, check whether they are placed

 

 

receiver does not do what

incorrectly placed in the remote, or

according to the label diagram. If not, remove them and place

 

 

you expect.

the batteries may be weak or dead.

correctly.

 

 

 

 

 

 

 

When you press the

Other lights are too bright.

Try other remote control buttons to see if the receiver is responding.

 

 

remote control Power

Remote control not operating

Replace the remote batteries with fresh ones.

 

 

button to turn the receiver

 

 

 

properly or the batteries are weak or

 

 

 

ON, the receiver front

 

 

 

dead.

Check that the receiver power cord is not damaged, and that the

 

 

panel Power light does

 

 

The receiver power cord not plugged

plug is inserted correctly into the outlet.

 

 

not light up.

 

 

into a power outlet, or there may be

See if the receiver turns on with the front panel power button.

 

 

 

 

 

 

a problem with the power.

 

 

 

 

 

 

 

 

 

 

 

You use a pyramid type IR

The IR sensor on the extender that

Make sure that the extender that receives the signal from the remote

 

 

extender (not a “mouse

receives the remote control signals

control is facing the right way, so that the IR sensor can receive the

 

 

tail”), and it does not seem

may not be facing the remote

remote control signals.

 

 

to work.

control.

Make sure that the IR cable on the extender that sends the signal to

 

 

 

The IR cable on the extender that

the receiver is right in front of the IR sensor on the receiver front

 

 

 

sends the signal to the receiver may

panel, so that the receiver IR sensor can receive the signals.

 

 

 

not be right in front of the IR sensor

If doing the above does not solve the problem, contact the

 

 

 

on the receiver front panel.

manufacturer of the extenders for assistance.

 

 

 

 

 

 

 

 

 

 

 

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Contents Contents Contents Safety Instructions Safety Welcome to Dish Network OverviewConventions Used in this Guide To Order Programming If YOU Need More AssistanceQuick Start Guide Ordering Your ProgrammingFinding Programs To Watch About Satellite TelevisionFinding Programs to Watch Satellite Signal Quality Rain and Snow FadeSolar Interference Front Panel Back Panel Parts of the SystemRemote Control Remote Control BatteriesParts of the System Using the Remote Control in SAT Mode Remote ControlUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Control Other Devices with the Remote Satellite Video RecoveryRemote Control Modes Control Other Devices with the RemoteSET UP the Remote Control Limited ModeScan for Device Codes Check the Device Codes Down Arrow button repeatedly until the device turns offSelect Button Control a Tuner or Amplifier AUX Mode ButtonPower Button Volume ButtonUsing TV or Amplifier Volume Control To switch back to TV volume control, do the followingProgram Guide MenusMenus Main MenuTheme Categories Menu Favorites Lists MenuSystem Locks Menu System Setup Menu Timers MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Closing the Menus Using the MenusChanging Channels Opening the MenusHighlighting a Choice in a Menu List Highlighting a Menu OptionSelecting a Menu Option Lists of Choices in the MenusCanceling a Procedure Using the MenusUsing the Program Guide Closing the Program Guide Using the Program GuideOpening the Program Guide Selecting a Program in the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner Using Themes Ordering PAY PER View ProgramsThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Changing the Name of a Favorites List Making a Favorites List ActiveEvent Timer Frequencies Using TimersUsing Timers Event Timer TypesSetting UP AN Automatic Event Timer Before AN Event Timer OperatesSetting UP a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing AN Event Timer Maximum Number of Event TimersDeleting AN Event Timer Reviewing Event TimersCreating VCR Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event Timers Power OFF and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer HOW to SET Locks a TWO Step Process Using LocksUsing Locks When YOU have Locked the ReceiverCreating a Password Creating or Changing Rating Content Code Locks Locking the Receiver Creating or Changing Channel LocksLocking the Receiver Front Panel Control Buttons Unlocking the ReceiverLocking PAY PER View Programs Unlocking the Receiver Front Panel Control ButtonsChanging the Receiver Password Hiding Adult ChannelsOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Resetting the Receiver to Factory Default Settings Using Troubleshooting ToolsResetting Your Receiver Using Troubleshooting Tools DiagnosticsPoint Dish and Check Switch Chapter Reference Troubleshooting TablesON-SCREEN Messages ReferenceTroubleshooting Tables Dishpro Twin Lnbf 078, 079What Is Possible Reason What to Do Happening Using the Remote ControlWatching a Program Hearing a ProgramUsing the Menus Using the Program Guide or the Browse BannerUsing Locks Changing Channels Using Favorite ListsTroubleshooting Tables Using the Telephone for Voice /DATA /FAXBuying a PAY PER View Program View event You try to set up an event Using Event TimersDevice Codes TV CodesVCR Codes DVD Player Codes Device CodesTuner Codes Amplifier TUNER/AMPLIFIER CodesChapter Chapter 015 Dishpro Twin Lnbf Using the Remote Control Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers TV Codes MTC TV/VCR Combo Codes DVD Player Codes DVD/VCR Combo Chapter Index Index Index Index 143334 Limited Warranty What the Warranty CoversWhat the Warranty does not Cover Legal Limitations If YOU Need AssistanceAdvance Exchange Program Accessory Warranty Residential Customer AgreementPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication FCC ComplianceCompliance Information Statement FCC ComplianceAppendix