Dish Network Solo 301 manual Cancellation of Service

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Appendix

C. If you paid for an annual or other multi-month subscription to any Services and your account is past due for any amount owed to us, at our option we may suspend any or all Services until we receive your payment, and/or convert your annual or other multi-month subscription to a monthly subscription. If we convert your multi-month subscription to a monthly subscription, we will first apply the amount you paid for your multi-month subscription to any past due amounts and then any remaining amounts to any obligations you incur in the future. If we elect to offset the amount paid for the remaining portion of a multi-month subscription against amounts past due, you agree to pay, in addition to all other applicable fees, an offset fee (“Offset Fee”) for each month and partial month that your multi- month subscription was previously received.

D. If we use a collection agency or attorney to collect any money you owe us or to assert any other right which we may have against you, you agree to pay the reasonable costs of collection or other action. These costs might include, but are not limited to, the costs of a collection agency, reasonable attorney's fees and court costs. If there are billing errors or other requests for credit, you may contact our Customer Service Center by telephone or in writing. You must contact us within twenty (20) days after the date you receive the billing statement for which you are seeking corrections. Failure to timely notify us of a dispute shall constitute your acceptance of the corresponding bill. Undisputed portions of a billing statement must be paid before the next billing statement is issued to avoid an administrative fee for late payment. All payments for Services must be made directly by you to us. DISH Network shall have no obligation to provide Services for which payment is made by you or on your behalf to a third party.

E. In addition to (and without limitation of) any amounts due for your Services, you agree to pay the fees referenced below (“Fees”) if and when applicable and as such fees may be changed at any time and from time to time. DISH Network reserves the right to increase these Fees or add additional Fees at any time and from time to time, in our sole discretion upon notice to you. Such notice may be provided by mail, on your bill, by telephone or by any other reasonable means.

Additional Outlet Programming Access Fee

 

(monthly, per additional tuner or receiver):

$4.99

Change of Programming Service Fee:

$5.00

Duplicate Billing Statement Fee:

$2.00

DISH Network DVR Service Fee

 

(monthly per Digital Video Recording receiver):

$4.98

Late Payment Fee:

$5.00

Ledger Request Fee:

$5.00

Live Operator Payment Fee:

$5.00

Offset Fee:

$2.00

Overnight Delivery Fee:

$18.00

Pay-Per-View Automated Fee:

$1.00

Pay-Per-View Live Operator Fee:

$5.00

Reconnect Fee:

$25.00

Returned Payment Fee:

$10.00

Service Access Fee (monthly):

$5.00

Smart Card Replacement Fee:

$50.00

3. CANCELLATION OF SERVICE

A. Your Services will continue until cancelled as provided for herein. Your subscription will be automatically renewed unless and until you contact us to cancel it as provided for in the next paragraph.

B. You have the right to cancel your Services for any reason and at any time by notifying us via telephone, via e-mail or in writing, at the phone number, e-mail address or mailing address set forth on the first page of this Agreement. Please be aware that certain promotions have a minimum term agreement and if you cancel your service prior to the expiration of that term agreement, certain early termination or cancellation fees may apply.

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Contents Contents Contents Safety Instructions Safety Welcome to Dish Network OverviewConventions Used in this Guide To Order Programming If YOU Need More AssistanceQuick Start Guide Ordering Your ProgrammingFinding Programs To Watch About Satellite TelevisionFinding Programs to Watch Satellite Signal Quality Rain and Snow FadeSolar Interference Front Panel Back Panel Parts of the SystemRemote Control Remote Control BatteriesParts of the System Using the Remote Control in SAT Mode Remote ControlUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Control Other Devices with the Remote Satellite Video RecoveryRemote Control Modes Control Other Devices with the RemoteSET UP the Remote Control Limited ModeScan for Device Codes Check the Device Codes Down Arrow button repeatedly until the device turns offSelect Button Control a Tuner or Amplifier AUX Mode ButtonPower Button Volume ButtonUsing TV or Amplifier Volume Control To switch back to TV volume control, do the followingProgram Guide MenusMenus Main MenuTheme Categories Menu Favorites Lists MenuSystem Locks Menu System Setup Menu Timers MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Closing the Menus Using the MenusChanging Channels Opening the MenusHighlighting a Choice in a Menu List Highlighting a Menu OptionSelecting a Menu Option Lists of Choices in the MenusCanceling a Procedure Using the MenusUsing the Program Guide Closing the Program Guide Using the Program GuideOpening the Program Guide Selecting a Program in the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner Using Themes Ordering PAY PER View ProgramsThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Changing the Name of a Favorites List Making a Favorites List ActiveEvent Timer Frequencies Using TimersUsing Timers Event Timer TypesSetting UP AN Automatic Event Timer Before AN Event Timer OperatesSetting UP a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing AN Event Timer Maximum Number of Event TimersDeleting AN Event Timer Reviewing Event TimersCreating VCR Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event Timers Power OFF and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer HOW to SET Locks a TWO Step Process Using LocksUsing Locks When YOU have Locked the ReceiverCreating a Password Creating or Changing Rating Content Code Locks Locking the Receiver Creating or Changing Channel LocksLocking the Receiver Front Panel Control Buttons Unlocking the ReceiverLocking PAY PER View Programs Unlocking the Receiver Front Panel Control ButtonsChanging the Receiver Password Hiding Adult ChannelsOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Resetting the Receiver to Factory Default Settings Using Troubleshooting ToolsResetting Your Receiver Using Troubleshooting Tools DiagnosticsPoint Dish and Check Switch Chapter Reference Troubleshooting TablesON-SCREEN Messages ReferenceTroubleshooting Tables Dishpro Twin Lnbf 078, 079What Is Possible Reason What to Do Happening Using the Remote ControlWatching a Program Hearing a ProgramUsing the Menus Using the Program Guide or the Browse BannerUsing Locks Changing Channels Using Favorite ListsTroubleshooting Tables Using the Telephone for Voice /DATA /FAXBuying a PAY PER View Program View event You try to set up an event Using Event TimersDevice Codes TV CodesVCR Codes DVD Player Codes Device CodesTuner Codes Amplifier TUNER/AMPLIFIER CodesChapter Chapter 015 Dishpro Twin Lnbf Using the Remote Control Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers TV Codes MTC TV/VCR Combo Codes DVD Player Codes DVD/VCR Combo Chapter Index Index Index Index 143334 Limited Warranty What the Warranty CoversWhat the Warranty does not Cover Legal Limitations If YOU Need AssistanceAdvance Exchange Program Accessory Warranty Residential Customer AgreementPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication FCC ComplianceCompliance Information Statement FCC ComplianceAppendix