Dish Network Solo 301 manual Using the Menus

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Troubleshooting Tables

USING THE MENUS

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You were using a menu,

The receiver has a time-out feature

Start over again.

 

 

 

 

and it suddenly closed.

that closes any menu after several

 

 

 

 

 

 

minutes of no activity. This will

 

 

 

 

 

 

discard any changes you have made,

 

 

 

 

 

 

but otherwise does no harm to the

 

 

 

 

 

 

receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USING THE PROGRAM GUIDE OR THE BROWSE BANNER

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the Program Guide,

Red means that you have not bought

If you want to buy a channel, call the Customer Service Center at

 

 

 

 

some channels have a red

the program. You must buy a

1-800-333-DISH (3474).

 

 

 

 

background.

channel before you can tune the

 

 

 

 

 

 

receiver to it.

 

 

 

 

 

 

 

 

 

 

 

 

You try to display future

The Program Guide and Browse

Try displaying the Program Guide again later. By that time, it

 

 

 

 

programs in the Program

Banner can display programs

may show programs for the time and date you want.

 

 

 

 

Guide or Browse

scheduled for an extended, but not

Turn the receiver off for about ten minutes.

 

 

 

 

Banner, but find you

unlimited time beyond the present.

 

 

 

 

 

 

 

 

 

cannot.

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to display

The Program Guide and Browse

Contact the program providers for details on past programs.

 

 

 

 

programs that have ended

Banner can display only programs

 

 

 

 

 

in the Program Guide or

that have not yet ended. These

 

 

 

 

 

Browse Banner, but

features cannot display a time earlier

 

 

 

 

 

find you cannot.

than the present.

 

 

 

 

 

 

 

 

 

 

 

 

When you are using the

You may have applied a Favorite

You can change the applied Favorite List while using the Program

 

 

 

 

Program Guide or

List other than the list named All

Guide, by pressing the remote control Guide button. You can

 

 

 

 

Browse Banner, some

Chan.

choose another custom Favorite List, the All Chan list, which

 

 

 

 

channels are missing.

You may have set up the Program

includes all of the channels, or the All Sub list, which includes all

 

 

 

 

 

Guide so that when the receiver is

subscribed channels. Unlock the receiver for the Program Guide

 

 

 

 

 

locked, the Guide hides adult

to display adult channels.

 

 

 

 

 

channels.

Do the Check Switch procedure (see the installation instructions

 

 

 

 

 

If your setup includes a multi-dish

for details).

 

 

 

 

 

switch, you may need to do the

 

 

 

 

 

 

Check Switch procedure.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USING LOCKS

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You set a lock (for

You may not have locked the

You must lock the receiver to apply any lock that you have set.

 

 

 

 

example, a lock on

receiver.

 

 

 

 

 

programs by ratings), but

 

 

 

 

 

 

the lock does not take

 

 

 

 

 

 

effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

You forgot the password,

You may not have written down the

Call the Customer Service Center. You must provide the following

 

 

 

 

so that you are unable to

password, to keep it in a safe place.

information: (1) your name; (2) your address; (3) your telephone

 

 

 

 

unlock the receiver.

 

number; (4) the receiver serial identification number; and (5) your

 

 

 

 

 

 

Personal Identification Number (PIN), if you use one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Contents Contents Safety Instructions Safety Overview Welcome to Dish NetworkConventions Used in this Guide To Order Programming If YOU Need More AssistanceQuick Start Guide Ordering Your ProgrammingAbout Satellite Television Finding Programs To WatchFinding Programs to Watch Rain and Snow Fade Satellite Signal QualitySolar Interference Front Panel Back Panel Parts of the SystemRemote Control Batteries Remote ControlParts of the System Using the Remote Control in SAT Mode Remote ControlUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Control Other Devices with the Remote Satellite Video RecoveryRemote Control Modes Control Other Devices with the RemoteSET UP the Remote Control Limited ModeScan for Device Codes Check the Device Codes Down Arrow button repeatedly until the device turns offSelect Button Control a Tuner or Amplifier AUX Mode ButtonPower Button Volume ButtonUsing TV or Amplifier Volume Control To switch back to TV volume control, do the followingProgram Guide MenusMenus Main MenuFavorites Lists Menu Theme Categories MenuSystem Locks Menu Timers Menu System Setup MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Closing the Menus Using the MenusChanging Channels Opening the MenusHighlighting a Choice in a Menu List Highlighting a Menu OptionSelecting a Menu Option Lists of Choices in the MenusCanceling a Procedure Using the MenusUsing the Program Guide Closing the Program Guide Using the Program GuideOpening the Program Guide Selecting a Program in the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner Ordering PAY PER View Programs Using ThemesThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Changing the Name of a Favorites List Making a Favorites List ActiveEvent Timer Frequencies Using TimersUsing Timers Event Timer TypesSetting UP AN Automatic Event Timer Before AN Event Timer OperatesSetting UP a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing AN Event Timer Maximum Number of Event TimersReviewing Event Timers Deleting AN Event TimerCreating VCR Event Timers Power OFF and Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer HOW to SET Locks a TWO Step Process Using LocksWhen YOU have Locked the Receiver Using LocksCreating a Password Creating or Changing Rating Content Code Locks Locking the Receiver Creating or Changing Channel LocksLocking the Receiver Front Panel Control Buttons Unlocking the ReceiverLocking PAY PER View Programs Unlocking the Receiver Front Panel Control ButtonsHiding Adult Channels Changing the Receiver PasswordOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Using Troubleshooting Tools Resetting the Receiver to Factory Default SettingsResetting Your Receiver Diagnostics Using Troubleshooting ToolsPoint Dish and Check Switch Chapter Reference Troubleshooting TablesON-SCREEN Messages ReferenceTroubleshooting Tables Dishpro Twin Lnbf 078, 079What Is Possible Reason What to Do Happening Using the Remote ControlWatching a Program Hearing a ProgramUsing the Program Guide or the Browse Banner Using the MenusUsing Locks Changing Channels Using Favorite ListsUsing the Telephone for Voice /DATA /FAX Troubleshooting TablesBuying a PAY PER View Program View event You try to set up an event Using Event TimersDevice Codes TV CodesVCR Codes DVD Player Codes Device CodesTuner Codes Amplifier TUNER/AMPLIFIER CodesChapter Chapter 015 Dishpro Twin Lnbf Using the Remote Control Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers TV Codes MTC TV/VCR Combo Codes DVD Player Codes DVD/VCR Combo Chapter Index Index Index Index 143334 What the Warranty Covers Limited WarrantyWhat the Warranty does not Cover If YOU Need Assistance Legal LimitationsAdvance Exchange Program Residential Customer Agreement Accessory WarrantyPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication FCC ComplianceCompliance Information Statement FCC ComplianceAppendix