Dish Network Solo 301 manual Dish Network Service

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Appendix

1. THE DISH NETWORK SERVICE

A. Services Defined. DISH Network offers a wide variety of video, audio and interactive programming and other services and we are constantly striving to add new services to our lineup. For purposes of this Agreement, the term “Services” shall mean any programming or other services that are currently available from DISH Network (whether subscription based or pay-per-view based) or that we may provide to consumers either now or in the future.

B. Programming Changes. Except as otherwise set forth in this Agreement or the specific agreement applicable to your promotion, if any, you may change your programming selection at any time by notifying us. A fee may apply to such changes (“Change of Service Fee”). In addition (and without limitation), you may be charged a fee (“Service Access Fee”) if you fail to subscribe to one of the following DISH Network basic programming packages: America's Top 60, America's Top 120, America's Top 180, Great Wall TV Package, DISH Latino, DISH Latino Dos or DISH Latino Max, or any of their successor packages. Some Services are only available if you purchase and maintain a minimum level of programming.

C. Programming Availability. Certain Services transmitted by us, including but not limited to some subscription Services, sporting events and broadcast network Services, may be blacked out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts, you may be subject to legal action. You must be at least 18 years of age, or the applicable age of majority where you reside, in order to receive adult-oriented programming services. It is your responsibility to impose any viewing restrictions on other family members or guests, as you deem appropriate. We are not responsible to you or anyone else based on the content of programming.

D. Ordering Pay Per View. You may order DISH Network pay-per-view Services by using your on- screen Program Guide and remote control unit to select the movies and other events we offer. To receive the full functionality of DISH Network pay-per-view Services, your DISH Network digital direct broadcast satellite (“DBS”) receiver must be connected to a land-based telephone line. You may also order DISH Network special events and pay-per-view Services over the telephone by calling our Customer Service Center or by using our automated system through the following toll free number: 1- 877-DISH-PPV (3474-778). A fee will apply for use of this automated system (“Pay-Per-View Automated Fee”) or the Customer Service Center (“Pay-Per-View Live Operator Fee”).

E. Private Viewing. DISH Network provides Services to you for your private home viewing, use and enjoyment. You agree that no Services provided to you will be viewed in areas open to the public or in commercial establishments. Services may not be rebroadcast, nor performed, nor may admission be charged for listening to or viewing any Services. If we later determine that you utilized your DISH Network Equipment (including without limitation any DISH Network receivers) (or sold, leased or otherwise gave possession of such equipment to a third party who you knew or reasonably should have known intended to use it) to permit the viewing of Services in a commercial establishment or any other area open to the public, we may disconnect your Services and in addition to all other applicable fees, you agree to pay us the difference between the price actually paid for Services and the full commercial rate for such Services, regardless of whether we have or had the commercial rights to distribute such Services in a commercial establishment. The payment of that amount and/or the disconnection of Services shall not prejudice our ability to exercise any other rights or remedies we may have under contract (including without limitation this Agreement), at law, in equity, or otherwise.

F. Additional Receivers. We may allow you to place additional receivers on your account in our sole discretion. Each additional receiver will be authorized to receive the same Services as your initial receiver. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to your same land-based telephone line. Unless otherwise specified in the agreement applicable to your specific promotion, if any, DISH Network will charge you an additional outlet programming access fee (“Additional Outlet Programming Access Fee”) for each additional receiver or tuner added to your account, including without limitation those model receivers which support independent viewing of programming on multiple televisions. If you desire to receive Services at two different locations, you must open a separate account for each location. You agree that you will not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to your same land-based telephone line. If we later determine that you did, we may disconnect your Services and, in addition to all other applicable fees,

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Contents Contents Contents Safety Instructions Safety Overview Welcome to Dish NetworkConventions Used in this Guide Quick Start Guide If YOU Need More AssistanceOrdering Your Programming To Order ProgrammingAbout Satellite Television Finding Programs To WatchFinding Programs to Watch Rain and Snow Fade Satellite Signal QualitySolar Interference Front Panel Back Panel Parts of the SystemRemote Control Batteries Remote ControlParts of the System Using the Remote Control in SAT Mode Remote ControlUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Remote Control Modes Satellite Video RecoveryControl Other Devices with the Remote Control Other Devices with the RemoteSET UP the Remote Control Limited ModeScan for Device Codes Check the Device Codes Down Arrow button repeatedly until the device turns offPower Button Control a Tuner or Amplifier AUX Mode ButtonVolume Button Select ButtonUsing TV or Amplifier Volume Control To switch back to TV volume control, do the followingMenus MenusMain Menu Program GuideFavorites Lists Menu Theme Categories MenuSystem Locks Menu Timers Menu System Setup MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Changing Channels Using the MenusOpening the Menus Closing the MenusSelecting a Menu Option Highlighting a Menu OptionLists of Choices in the Menus Highlighting a Choice in a Menu ListCanceling a Procedure Using the MenusUsing the Program Guide Opening the Program Guide Using the Program GuideSelecting a Program in the Program Guide Closing the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner Ordering PAY PER View Programs Using ThemesThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Changing the Name of a Favorites List Making a Favorites List ActiveUsing Timers Using TimersEvent Timer Types Event Timer FrequenciesSetting UP AN Automatic Event Timer Before AN Event Timer OperatesSetting UP a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing AN Event Timer Maximum Number of Event TimersReviewing Event Timers Deleting AN Event TimerCreating VCR Event Timers Power OFF and Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer HOW to SET Locks a TWO Step Process Using LocksWhen YOU have Locked the Receiver Using LocksCreating a Password Creating or Changing Rating Content Code Locks Locking the Receiver Creating or Changing Channel LocksLocking the Receiver Front Panel Control Buttons Unlocking the ReceiverLocking PAY PER View Programs Unlocking the Receiver Front Panel Control ButtonsHiding Adult Channels Changing the Receiver PasswordOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Using Troubleshooting Tools Resetting the Receiver to Factory Default SettingsResetting Your Receiver Diagnostics Using Troubleshooting ToolsPoint Dish and Check Switch Chapter Reference Troubleshooting TablesON-SCREEN Messages ReferenceTroubleshooting Tables Dishpro Twin Lnbf 078, 079What Is Possible Reason What to Do Happening Using the Remote ControlWatching a Program Hearing a ProgramUsing the Program Guide or the Browse Banner Using the MenusUsing Locks Changing Channels Using Favorite ListsUsing the Telephone for Voice /DATA /FAX Troubleshooting TablesBuying a PAY PER View Program View event You try to set up an event Using Event TimersDevice Codes TV CodesVCR Codes DVD Player Codes Device CodesTuner Codes Amplifier TUNER/AMPLIFIER CodesChapter Chapter 015 Dishpro Twin Lnbf Using the Remote Control Hearing a Program Using the Menus Changing Channels Buying a PAY PER View Program Using Event Timers TV Codes MTC TV/VCR Combo Codes DVD Player Codes DVD/VCR Combo Chapter Index Index Index Index 143334 What the Warranty Covers Limited Warranty What the Warranty does not Cover If YOU Need Assistance Legal LimitationsAdvance Exchange Program Residential Customer Agreement Accessory WarrantyPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication FCC ComplianceCompliance Information Statement FCC ComplianceAppendix
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