Aastra Telecom 4223 manual Operations for General Calls Night Mode, 126

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Services Reserved for Attendants

Notes:

As an attendant, you may also receive personal calls dialled to your own extension number. You also process the auto- mated attendant calls that are usually dialled by internal users who use the “9” prefix.

You may also be the recipient of call transfers or call forwards from internal users. The message “TRANSF FROM” <Name> or “FOR” <Name> enables you to distinguish the reason for these calls (transfer or forward), as well as their origin.

Operations for General Calls in

Night Mode

As an attendant, you may also control your ability to answer general calls, in terms of your work shifts (see details to follow).

When there are no longer any active attendants, the system auto- matically switches to night mode.

In night mode, general calls are usually directed immediately to:

•Designated night extensions. A facility may be composed of up to 10 night extensions, which, when in night mode, have access to the same services attendants have in day mode.

•A possible common bell that may be part of your telephone facility.

The designation of these night extensions depends on how your facility is programmed.

Moreover, general calls may also be simultaneously redirected to a night call forward recipient that is programmable on a daily basis, either by you or another attendant when your position is deactivated.

The recipient of this programmable night call forward may be an internal or external number.

In the case where general calls were routed to the common bell, your facility’s users are generally allowed to pick up a general call pre- sented with the common bell. See the “Attendant-Based Services” section.

Users who have activated general calls acceptance on their exten- sions may also answer general calls in night mode. These users are then presented with the general calls at the same time as the pre- viously mentioned extensions. See the “Attendant-Based Services” section.

126	MD Evolution – Dialog 4223 Professional

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Contents User’s Guide Cover Page GraphicPage Table of Contents Page Welcome Warranty CopyrightDeclaration of Conformity Read these safety instructions before use Important User InformationDisplay Dialog 4223 Extension FeaturesIntroduction to Your Extension Dynamic Function KeysMenu Call-Fwd Transfer Key Clear or Erase Volume Control KeysHeadset Key Location of the Microphone Location of the LoudspeakerÖÔ ÖÔ Extension LEDsDisplay Information Redial Callers Pickup NameInvalid number Accepted serviceDenied service End of callTones, Voice Announcements, and Ring Tones MD Evolution Dialog 4223 Professional Operations for Incoming Calls Receiving an Internal CallReceiving an External Call Answering a Second Call Answering a CallEnding a Call L1 ÔÖConsulting a New Call L2 ÔÖ L1 ÔÖL3 ÔÖÖMenu Pickup Call Pick-UpCall Pick-Up on Presentation Station no zSilent Ringing Function L1 ÖÔStation no z 9 z + EXT. no z No to Call z Operations for Outgoing CallsManually Dialling a Call Dial the internal extension number to contactCalling with Abbreviated Dialling Speed Dialling ABBR. no zPlacing a Call Using Programmable Line or Repertory Keys Last External Number Redial Other Options for Dialling Outgoing CallsRedial Press the dynamic function key shown on the left Subsequent Services Monitoring Your Internal CallsAutomatic Call-Back on Busy Condition Automatic Call-Back on No-Answer Condition Voice Paging over a Free Extension’s Loudspeaker VpagingDor í Call with Temporary Protection ProtectNext, dial the desired number Call in Substitution or with Signature Station no z Password zNext, dial your user password SignonDtmf End-to-End Dialling Simply dial the desired external numberStop Discrimination and Routing of External Calls Loudspeaker Mode Operations during a CallChanging from Handset to Handsfree Mode Changing from Handsfree to Handset ModeAdjusting the Loudspeaker or Handset Listening Volume Press this key to activate the mute modeMuting during a Conversation Enquiry Call during a Conversation L1 ÕÔRefer Back Call between Two Parties or Broker’s Call L1 Ô ÖCall Transfer between Two Parties L2 ÔÖPress the second line key that is flashing rapidly Or, simply replace the handset when in handset mode Conference Call with N ParticipantsConferenc L2 ÕÔ Once again, press the dynamic function key shown onL1 ÔÕ L1 ÔÖ Callpark Call HoldCall Parking and Parked Call Retrieving ID. Code zRetrieve Directory, and Call List Services Directory and Call by NameName Name Begin z Name Suite zPress the * key, then either the or + key Call Log File MD Evolution Dialog 4223 Professional Call Forwarding Services Following different types of services are availableMD Evolution Dialog 4223 Professional Defining a Variable Call Forward Menu Press the Menu keyCallfwd FWD no zConfirm Mode Cancelling a Variable Call ForwardCall-Fwd Call-Fwd Simply press the Call-Fwd keyActivating a Call Forward Pre-Defined on the Call-Fwd Key Deactivating a Call Forward Pre-Defined on the Call-Fwd KeyMenu Press the Menu key on the third party set Follow Me or Third Party or Remote Call Forward ServiceRemotefwd Press the Next key to display the following screenPassword z Call-Fwd ÖÔ Finally, enter your user passwordImmediate Call Deflection Dial the prefix to access the call deflection service FWD no z L2 ÔPress the C key on your extension to disconnect Call Forwarding Information Message Services Sending a Mini-Message Next Press the dynamic function key shown on the leftReceiving a Mini-Message Call Forward on Mini-Message or Absence Callfwd Press the dynamic function key shown on the leftPress your extension’s C key to exit programming mode Select ConfirmVoice Mail Services Types of Individual Mailboxes Call Forwarding to a Voice Mailbox884 z= DialInternal Notification of Messages Left in Your Mailbox Lx 884 ÖÔYour Voice Mail Internal Access for ConsultingExternal Notification of Messages Left Your Mailbox 884 zExternal Access for Consulting Your Voice Mail Password z AA did no z Station no zEnter your user password Consulting Services and Managing Dial 2 to listen to the previously selected message Dial 3 to listen to the next messageDial 1 to listen to the previous message Dial 4 to rewind within the current messageLx 884 Ô Dial 8 to listen erase the current messageDial 8 # to erase all of the messages in your mailbox Left a Message Additional Personal Assistant ServicesAutomatic Call-Back to the Party Who Simply dialDial 1 to manage your greeting message Personalisation Services for your MailboxBegin by dialling Dial 5 to manage your answering messageDial 4 to manage your user password Hunt Group Common Mailbox Dial 9 to end personalisationCommon Mailbox for a Mailing List 885 z Mailbox no zDial the number for your company’s automated attendant AA Attendants’ Common Mailbox Integrated Web Server and Unified Messaging MD Evolution Dialog 4223 Professional Group Services Extension Supervision and Associated Services Hunt GroupsRx Ô Rx ÖÔ Rx ÕÔ Your facility may contain up to 16 hunt groups Simplified Call Pick-Up within a Hunt Group Pickup Press the dynamic function key shown on the leftStandby Status within a Hunt Group L1 ÔMenu Press the C key to end this service SEC. IN/OUT z Lx IN/OUT ÔDial the prefix to open/close hunt groups Opening/Closing a Hunt GroupGRP. IN/OUT z Group no z Next, dial the internal number for the involved hunt groupLx IN/OUT Õ Ô Tension’s programmable line keys or associated satelliteBroadcast Groups N0 BRD GRP zPersonal Group Services MD Evolution Dialog 4223 Professional Mobile Extension Service More Features of Your Extension Locking Your ExtensionLock Appointment Reminder AgendaHH MM z Background Music Uor ÔÖHot Line Call to Attendants Music BRD z Music NO. zMD Evolution Dialog 4223 Professional Secret of Identity Tracing Malicious CallsMalicious Press the dynamic function key shown on the left Conversation Recording Record Press the dynamic function key shown on the left100 Cost Press the dynamic function key shown on the left Controlling Your External Call ChargesInfocomm Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 101Press the C key Account CodesNET. PREF. z 102Account C EXT. no Next, dial the desired external phone numberMD Evolution Dialog 4223 Professional 103 Programming Your Extension 104Accessing Your Extension’s Programming Mode MD Evolution Dialog 4223 Professional 105L3 Ô Call no z Programming Your Extension’s Line KeysLines Press the line key you wish to programR2 Ô Call no z Programming Your Satellite Key Panels’s Repertory KeysDirectory Press the repertory key you wish to programBusy Programming Your Extension’s Variable Call-Fwd KeyNoreply NREP+BUSYAdjusting Your Extension’s Ring and Loudspeaker Volume NodisturbMD Evolution Dialog 4223 Professional 109 Press the Next key Level -/+RING+SPKR Press the dynamic function key shown on the left 110MD Evolution Dialog 4223 Professional 111 Programming Your User Password Vpaging Modify112 Consulting Your Facility’s Dialling Plan Enter your current user passwordNext, enter your new user password 79 z OLD Pswd z NEW Pswd zPrefixes Plan114 Default Actual MD Evolution Dialog 4223 Professional 115Attendant-Based Services 116Call Offer or Intrusion Intrusion Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 117 Override Press the dynamic function key shown on the left Do Not Disturb Override ServiceGeneral Call Acceptance 118Gencall MD Evolution Dialog 4223 Professional 119Answering a Call from a Door Phone 120Call Pick-up for General Calls That Are Ringing Pickup Deflect General L1 ÔÖMD Evolution Dialog 4223 Professional 121 Complete Third Party Call Forward Service 122Services Reserved for Attendants MD Evolution Dialog 4223 Professional 123Operations for General Calls in Day Mode Lx ÖÔ124 MD Evolution Dialog 4223 Professional 125 Operations for General Calls Night Mode 126Activating Day and Night Services MD Evolution Dialog 4223 Professional 127Night ST no z Nonightst128 System General Call Forward MD Evolution Dialog 4223 Professional 129Callfwd System 130Menu Callfwd 2 times CancsystMD Evolution Dialog 4223 Professional 131 Genring Managing the Use of the Common Bell ServiceMenu Times 132Accessing the General Programming Services MD Evolution Dialog 4223 Professional 133Reinitialising an Extension’s User Password Password134 Time Managing the System’s Date and TimeManaging Abbreviated Dialling TIME/DATE zCURSOR+ AbbrnbABBR. List z ABBR. no z Complete no z 136MD Evolution Dialog 4223 Professional 137 TK Group no z Period no z Consulting the Quality of the Facility’s GreetingInccalls Dial the number for the involved trunk groupConsulting Charge Counters for Your Facility’s Extensions Charge Station no zMD Evolution Dialog 4223 Professional 139 Print Press the dynamic function key shown on the left Major System Alarm Message IndicationBlank Press the dynamic function key shown on the left 140Alert Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 141QSIG-MD Private Network Services 142Operations for Outgoing Private Calls Available QSIG-MD Private Network ServicesOperations for Incoming Private Calls MD Evolution Dialog 4223 Professional 143Message Services Directory, and Call List ServicesCall forwarding services Voice Mail ServicesNon-IP Hand-Over Service Hand Over Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 145 Installing Your Extension Installing Your Extension’s Telephone CordsMD Evolution Dialog 4223 Professional 147 148 Adjusting the Screen Angle Installing Your Extension’s LabelMD Evolution Dialog 4223 Professional 149 Installing Your Extension on a Wall 150MD Evolution Dialog 4223 Professional 151 Your Extension’s Accessories 152Installing Add-on Key Panels MD Evolution Dialog 4223 Professional 153Inserting the Labels for the Add-on Key Panels 154Installation and Cables for an Add-on Interface Module MD Evolution Dialog 4223 Professional 155+ *+ 1 z L3 # z Connecting a HeadsetValidating a Headset Connection 156Operation in Headset Mode 158 Index MD Evolution Dialog 4223 Professional 159Common Bell 160MD Evolution Dialog 4223 Professional 161 162 MD Evolution Dialog 4223 Professional 163 Quick Reference Guide 164MD Evolution Dialog 4223 Professional 165

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