Aastra Telecom 4223 manual Personalisation Services for your Mailbox, Begin by dialling

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Voice Mail Services

* z

1 z

5 z

6 z

Personalisation Services for your Mailbox

Whether you consult your voice mail from your own extension, a third party set, or from an external network, once you are connected to your mailbox’s consultation menu, the services offered to you for personalising your mailbox are always the same.

To do so, while listening to your mailbox consultation menu:

Begin by dialling “*”.

You will then hear the personalisation menu for your mailbox.

This menu will present the various services that are available for personalising your mailbox. You may listen to it in its entirety, or interrupt it at any time by dialling a service code.

Note: The personalisation menu is repeated up to 3 times if you do not execute an action when it is being played. It is also automatically repeated when a service has been success- fully completed.

The services available for personalising your mailbox are as follows:

Dial “1” to manage your greeting message.

This applies no matter what operating mode your mailbox is set to, and allows you to manage the first message that callers who are directed to your mailbox will hear.

A new menu is therefore played, which prompts you to:

•Dial “1” to listen to the greeting that is currently saved.

•Dial “2” to record your new greeting. The maximum length for a greeting is 3 minutes. You may end the recording by dialling any code, or by remaining silent for 8 seconds.

•Dial “3” to erase the greeting that is currently saved. It is then replaced by the default greeting proposed by the voice mail system, until you record a new one.

•Dial “9” to return to the main mailbox personalisation menu.

Dial “5” to manage your answering message.

This especially applies if your mailbox is managed in answering mode. If that is the case, this command enables you to manage the message that is typically an absence message played after your greeting message for callers directed to your mailbox.

A new menu is then played, offering you the same services as for recording your greeting message, as described above.

Dial “6” to manage your personal assistant service. This especially applies if your mailbox is managed in personal assistant mode.

74	MD Evolution – Dialog 4223 Professional

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Contents User’s Guide Cover Page GraphicPage Table of Contents Page Welcome Declaration of Conformity WarrantyCopyright Read these safety instructions before use Important User InformationDisplay Dialog 4223 Extension FeaturesIntroduction to Your Extension Dynamic Function KeysMenu Call-Fwd Transfer Key Clear or Erase Volume Control KeysHeadset Key Location of the Microphone Location of the LoudspeakerÖÔ ÖÔ Extension LEDsDisplay Information Redial Callers Pickup NameInvalid number Accepted serviceDenied service End of callTones, Voice Announcements, and Ring Tones MD Evolution Dialog 4223 Professional Receiving an External Call Operations for Incoming CallsReceiving an Internal Call Answering a Second Call Answering a CallEnding a Call L1 ÔÖL3 ÔÖÖMenu Consulting a New CallL2 ÔÖ L1 ÔÖ Pickup Call Pick-UpCall Pick-Up on Presentation Station no zSilent Ringing Function L1 ÖÔStation no z 9 z + EXT. no z No to Call z Operations for Outgoing CallsManually Dialling a Call Dial the internal extension number to contactCalling with Abbreviated Dialling Speed Dialling ABBR. no zPlacing a Call Using Programmable Line or Repertory Keys Redial Press the dynamic function key shown on the left Last External Number RedialOther Options for Dialling Outgoing Calls Subsequent Services Monitoring Your Internal CallsAutomatic Call-Back on Busy Condition Automatic Call-Back on No-Answer Condition Dor í Voice Paging over a Free Extension’s LoudspeakerVpaging Next, dial the desired number Call with Temporary ProtectionProtect Call in Substitution or with Signature Station no z Password zNext, dial your user password SignonDtmf End-to-End Dialling Simply dial the desired external numberStop Discrimination and Routing of External Calls Loudspeaker Mode Operations during a CallChanging from Handset to Handsfree Mode Changing from Handsfree to Handset ModeMuting during a Conversation Adjusting the Loudspeaker or Handset Listening VolumePress this key to activate the mute mode Enquiry Call during a Conversation L1 ÕÔRefer Back Call between Two Parties or Broker’s Call L1 Ô ÖPress the second line key that is flashing rapidly Call Transfer between Two PartiesL2 ÔÖ Conferenc Or, simply replace the handset when in handset modeConference Call with N Participants L2 ÕÔ Once again, press the dynamic function key shown onL1 ÔÕ L1 ÔÖ Callpark Call HoldCall Parking and Parked Call Retrieving ID. Code zRetrieve Directory, and Call List Services Directory and Call by NamePress the * key, then either the or + key NameName Begin z Name Suite z Call Log File MD Evolution Dialog 4223 Professional Call Forwarding Services Following different types of services are availableMD Evolution Dialog 4223 Professional Defining a Variable Call Forward Menu Press the Menu keyConfirm CallfwdFWD no z Mode Cancelling a Variable Call ForwardCall-Fwd Call-Fwd Simply press the Call-Fwd keyActivating a Call Forward Pre-Defined on the Call-Fwd Key Deactivating a Call Forward Pre-Defined on the Call-Fwd KeyMenu Press the Menu key on the third party set Follow Me or Third Party or Remote Call Forward ServiceRemotefwd Press the Next key to display the following screenImmediate Password z Call-Fwd ÖÔFinally, enter your user password Call Deflection Press the C key on your extension to disconnect Dial the prefix to access the call deflection serviceFWD no z L2 Ô Call Forwarding Information Message Services Sending a Mini-Message Next Press the dynamic function key shown on the leftReceiving a Mini-Message Call Forward on Mini-Message or Absence Callfwd Press the dynamic function key shown on the leftPress your extension’s C key to exit programming mode Select ConfirmVoice Mail Services Types of Individual Mailboxes Call Forwarding to a Voice Mailbox884 z= DialInternal Notification of Messages Left in Your Mailbox Lx 884 ÖÔYour Voice Mail Internal Access for ConsultingExternal Notification of Messages Left Your Mailbox 884 zEnter your user password External Access for Consulting Your Voice MailPassword z AA did no z Station no z Consulting Services and Managing Dial 2 to listen to the previously selected message Dial 3 to listen to the next messageDial 1 to listen to the previous message Dial 4 to rewind within the current messageDial 8 # to erase all of the messages in your mailbox Lx 884 ÔDial 8 to listen erase the current message Left a Message Additional Personal Assistant ServicesAutomatic Call-Back to the Party Who Simply dialDial 1 to manage your greeting message Personalisation Services for your MailboxBegin by dialling Dial 5 to manage your answering messageDial 4 to manage your user password Hunt Group Common Mailbox Dial 9 to end personalisationDial the number for your company’s automated attendant AA Common Mailbox for a Mailing List885 z Mailbox no z Attendants’ Common Mailbox Integrated Web Server and Unified Messaging MD Evolution Dialog 4223 Professional Group Services Rx Ô Rx ÖÔ Rx ÕÔ Extension Supervision and Associated ServicesHunt Groups Your facility may contain up to 16 hunt groups Simplified Call Pick-Up within a Hunt Group Pickup Press the dynamic function key shown on the leftMenu Standby Status within a Hunt GroupL1 Ô Press the C key to end this service SEC. IN/OUT z Lx IN/OUT ÔDial the prefix to open/close hunt groups Opening/Closing a Hunt GroupGRP. IN/OUT z Group no z Next, dial the internal number for the involved hunt groupLx IN/OUT Õ Ô Tension’s programmable line keys or associated satelliteBroadcast Groups N0 BRD GRP zPersonal Group Services MD Evolution Dialog 4223 Professional Mobile Extension Service More Features of Your Extension Locking Your ExtensionLock HH MM z Appointment ReminderAgenda Background Music Uor ÔÖHot Line Call to Attendants Music BRD z Music NO. zMD Evolution Dialog 4223 Professional Malicious Press the dynamic function key shown on the left Secret of IdentityTracing Malicious Calls 100 Conversation RecordingRecord Press the dynamic function key shown on the left Cost Press the dynamic function key shown on the left Controlling Your External Call ChargesInfocomm Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 101Press the C key Account CodesNET. PREF. z 102MD Evolution Dialog 4223 Professional 103 Account C EXT. noNext, dial the desired external phone number Programming Your Extension 104Accessing Your Extension’s Programming Mode MD Evolution Dialog 4223 Professional 105L3 Ô Call no z Programming Your Extension’s Line KeysLines Press the line key you wish to programR2 Ô Call no z Programming Your Satellite Key Panels’s Repertory KeysDirectory Press the repertory key you wish to programBusy Programming Your Extension’s Variable Call-Fwd KeyNoreply NREP+BUSYMD Evolution Dialog 4223 Professional 109 Adjusting Your Extension’s Ring and Loudspeaker VolumeNodisturb Press the Next key Level -/+RING+SPKR Press the dynamic function key shown on the left 110MD Evolution Dialog 4223 Professional 111 112 Programming Your User PasswordVpaging Modify Consulting Your Facility’s Dialling Plan Enter your current user passwordNext, enter your new user password 79 z OLD Pswd z NEW Pswd z114 PrefixesPlan Default Actual MD Evolution Dialog 4223 Professional 115Attendant-Based Services 116MD Evolution Dialog 4223 Professional 117 Call Offer or IntrusionIntrusion Press the dynamic function key shown on the left Override Press the dynamic function key shown on the left Do Not Disturb Override ServiceGeneral Call Acceptance 118Gencall MD Evolution Dialog 4223 Professional 119Answering a Call from a Door Phone 120MD Evolution Dialog 4223 Professional 121 Call Pick-up for General Calls That Are RingingPickup Deflect General L1 ÔÖ Complete Third Party Call Forward Service 122Services Reserved for Attendants MD Evolution Dialog 4223 Professional 123124 Operations for General Calls in Day ModeLx ÖÔ MD Evolution Dialog 4223 Professional 125 Operations for General Calls Night Mode 126Activating Day and Night Services MD Evolution Dialog 4223 Professional 127128 Night ST no zNonightst System General Call Forward MD Evolution Dialog 4223 Professional 129Callfwd System 130MD Evolution Dialog 4223 Professional 131 Menu Callfwd 2 timesCancsyst Genring Managing the Use of the Common Bell ServiceMenu Times 132Accessing the General Programming Services MD Evolution Dialog 4223 Professional 133134 Reinitialising an Extension’s User PasswordPassword Time Managing the System’s Date and TimeManaging Abbreviated Dialling TIME/DATE zCURSOR+ AbbrnbABBR. List z ABBR. no z Complete no z 136MD Evolution Dialog 4223 Professional 137 TK Group no z Period no z Consulting the Quality of the Facility’s GreetingInccalls Dial the number for the involved trunk groupMD Evolution Dialog 4223 Professional 139 Consulting Charge Counters for Your Facility’s ExtensionsCharge Station no z Print Press the dynamic function key shown on the left Major System Alarm Message IndicationBlank Press the dynamic function key shown on the left 140Alert Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 141QSIG-MD Private Network Services 142Operations for Outgoing Private Calls Available QSIG-MD Private Network ServicesOperations for Incoming Private Calls MD Evolution Dialog 4223 Professional 143Message Services Directory, and Call List ServicesCall forwarding services Voice Mail ServicesMD Evolution Dialog 4223 Professional 145 Non-IP Hand-Over ServiceHand Over Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 147 Installing Your ExtensionInstalling Your Extension’s Telephone Cords 148 MD Evolution Dialog 4223 Professional 149 Adjusting the Screen AngleInstalling Your Extension’s Label Installing Your Extension on a Wall 150MD Evolution Dialog 4223 Professional 151 Your Extension’s Accessories 152Installing Add-on Key Panels MD Evolution Dialog 4223 Professional 153Inserting the Labels for the Add-on Key Panels 154Installation and Cables for an Add-on Interface Module MD Evolution Dialog 4223 Professional 155+ *+ 1 z L3 # z Connecting a HeadsetValidating a Headset Connection 156Operation in Headset Mode 158 Index MD Evolution Dialog 4223 Professional 159Common Bell 160MD Evolution Dialog 4223 Professional 161 162 MD Evolution Dialog 4223 Professional 163 Quick Reference Guide 164MD Evolution Dialog 4223 Professional 165

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