Aastra Telecom 4223 Call Forwarding Services, Following different types of services are available

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Call Forwarding Services

Call Forwarding Services

Your extension also offers you various call forwarding services that enable you to direct incoming calls to another internal or external destination, whenever you are absent and/or busy, travelling, or when you simply would rather not be disturbed.

The following different types of services are available:

•Call forward on no-answer condition: Your calling parties will be re-directed to the pre-defined call forward recipient, whenever you do not answer their calls, typically after a 20-second delay.

•Call forward on busy condition: Your calling parties are immedi- ately re-directed to the pre-defined call forward recipient whenever your extension is busy.

•Call forward on no-answer and busy conditions: Your calling parties are re-directed to the pre-defined call forward recipient in both cases.

•Immediate call forward: All incoming calls are immediately re- directed to the pre-defined call forward recipient. Typically, this could be your secretary’s internal number, or your external mobile phone number when you are travelling.

•“Do not disturb” call forward: Your extension is unavailable, and no call forwarding services were activated. Your internal party’s calls are immediately disconnected, and your “Do not disturb” status is displayed on extensions that feature a display screen. Calls from your external parties are immediately re-directed to your facility’s attendants.

•Call forward on mini-message: Your extension is unavailable, and no call forwarding services were activated. Your internal and external parties receive an “Absent” message that you have pre- recorded. See the “Message Services” section.

The number to which a call forward may be directed could be an internal party’s individual extension, a hunt group, another user’s personal group, or even the access number for an integrated voice mail system that your facility may use. See the “Voice Mail Services” section.

48	MD Evolution – Dialog 4223 Professional

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Contents User’s Guide Cover Page GraphicPage Table of Contents Page Welcome Warranty CopyrightDeclaration of Conformity Read these safety instructions before use Important User InformationDialog 4223 Extension Features Introduction to Your ExtensionDisplay Dynamic Function KeysMenu Call-Fwd Transfer Volume Control Keys Headset KeyKey Clear or Erase Location of the Microphone Location of the LoudspeakerÖÔ ÖÔ Extension LEDsDisplay Information Redial Callers Pickup NameAccepted service Denied serviceInvalid number End of callTones, Voice Announcements, and Ring Tones MD Evolution Dialog 4223 Professional Operations for Incoming Calls Receiving an Internal CallReceiving an External Call Answering a Call Ending a CallAnswering a Second Call L1 ÔÖConsulting a New Call L2 ÔÖ L1 ÔÖL3 ÔÖÖMenu Call Pick-Up Call Pick-Up on PresentationPickup Station no zSilent Ringing Function L1 ÖÔOperations for Outgoing Calls Manually Dialling a CallStation no z 9 z + EXT. no z No to Call z Dial the internal extension number to contactCalling with Abbreviated Dialling Speed Dialling ABBR. no zPlacing a Call Using Programmable Line or Repertory Keys Last External Number Redial Other Options for Dialling Outgoing CallsRedial Press the dynamic function key shown on the left Subsequent Services Monitoring Your Internal CallsAutomatic Call-Back on Busy Condition Automatic Call-Back on No-Answer Condition Voice Paging over a Free Extension’s Loudspeaker VpagingDor í Call with Temporary Protection ProtectNext, dial the desired number Station no z Password z Next, dial your user passwordCall in Substitution or with Signature SignonDtmf End-to-End Dialling Simply dial the desired external numberStop Discrimination and Routing of External Calls Loudspeaker Mode Operations during a CallChanging from Handset to Handsfree Mode Changing from Handsfree to Handset ModeAdjusting the Loudspeaker or Handset Listening Volume Press this key to activate the mute modeMuting during a Conversation Enquiry Call during a Conversation L1 ÕÔRefer Back Call between Two Parties or Broker’s Call L1 Ô ÖCall Transfer between Two Parties L2 ÔÖPress the second line key that is flashing rapidly Or, simply replace the handset when in handset mode Conference Call with N ParticipantsConferenc L2 ÕÔ Once again, press the dynamic function key shown onCall Hold Call Parking and Parked Call RetrievingL1 ÔÕ L1 ÔÖ Callpark ID. Code zRetrieve Directory, and Call List Services Directory and Call by NameName Name Begin z Name Suite zPress the * key, then either the or + key Call Log File MD Evolution Dialog 4223 Professional Call Forwarding Services Following different types of services are availableMD Evolution Dialog 4223 Professional Defining a Variable Call Forward Menu Press the Menu keyCallfwd FWD no zConfirm Cancelling a Variable Call Forward Call-Fwd Call-FwdMode Simply press the Call-Fwd keyActivating a Call Forward Pre-Defined on the Call-Fwd Key Deactivating a Call Forward Pre-Defined on the Call-Fwd KeyFollow Me or Third Party or Remote Call Forward Service RemotefwdMenu Press the Menu key on the third party set Press the Next key to display the following screenPassword z Call-Fwd ÖÔ Finally, enter your user passwordImmediate Call Deflection Dial the prefix to access the call deflection service FWD no z L2 ÔPress the C key on your extension to disconnect Call Forwarding Information Message Services Sending a Mini-Message Next Press the dynamic function key shown on the leftReceiving a Mini-Message Call Forward on Mini-Message or Absence Callfwd Press the dynamic function key shown on the leftPress your extension’s C key to exit programming mode Select ConfirmVoice Mail Services Types of Individual Mailboxes Call Forwarding to a Voice Mailbox884 z= DialInternal Notification of Messages Left in Your Mailbox Lx 884 ÖÔInternal Access for Consulting External Notification of Messages Left Your MailboxYour Voice Mail 884 zExternal Access for Consulting Your Voice Mail Password z AA did no z Station no zEnter your user password Consulting Services and Managing Dial 3 to listen to the next message Dial 1 to listen to the previous messageDial 2 to listen to the previously selected message Dial 4 to rewind within the current messageLx 884 Ô Dial 8 to listen erase the current messageDial 8 # to erase all of the messages in your mailbox Additional Personal Assistant Services Automatic Call-Back to the Party WhoLeft a Message Simply dialPersonalisation Services for your Mailbox Begin by diallingDial 1 to manage your greeting message Dial 5 to manage your answering messageDial 4 to manage your user password Hunt Group Common Mailbox Dial 9 to end personalisationCommon Mailbox for a Mailing List 885 z Mailbox no zDial the number for your company’s automated attendant AA Attendants’ Common Mailbox Integrated Web Server and Unified Messaging MD Evolution Dialog 4223 Professional Group Services Extension Supervision and Associated Services Hunt GroupsRx Ô Rx ÖÔ Rx ÕÔ Your facility may contain up to 16 hunt groups Simplified Call Pick-Up within a Hunt Group Pickup Press the dynamic function key shown on the leftStandby Status within a Hunt Group L1 ÔMenu Press the C key to end this service SEC. IN/OUT z Lx IN/OUT ÔOpening/Closing a Hunt Group GRP. IN/OUT z Group no zDial the prefix to open/close hunt groups Next, dial the internal number for the involved hunt groupLx IN/OUT Õ Ô Tension’s programmable line keys or associated satelliteBroadcast Groups N0 BRD GRP zPersonal Group Services MD Evolution Dialog 4223 Professional Mobile Extension Service More Features of Your Extension Locking Your ExtensionLock Appointment Reminder AgendaHH MM z Background Music Uor ÔÖHot Line Call to Attendants Music BRD z Music NO. zMD Evolution Dialog 4223 Professional Secret of Identity Tracing Malicious CallsMalicious Press the dynamic function key shown on the left Conversation Recording Record Press the dynamic function key shown on the left100 Controlling Your External Call Charges Infocomm Press the dynamic function key shown on the leftCost Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 101Account Codes NET. PREF. zPress the C key 102Account C EXT. no Next, dial the desired external phone numberMD Evolution Dialog 4223 Professional 103 Programming Your Extension 104Accessing Your Extension’s Programming Mode MD Evolution Dialog 4223 Professional 105Programming Your Extension’s Line Keys LinesL3 Ô Call no z Press the line key you wish to programProgramming Your Satellite Key Panels’s Repertory Keys DirectoryR2 Ô Call no z Press the repertory key you wish to programProgramming Your Extension’s Variable Call-Fwd Key NoreplyBusy NREP+BUSYAdjusting Your Extension’s Ring and Loudspeaker Volume NodisturbMD Evolution Dialog 4223 Professional 109 Level -/+ RING+SPKR Press the dynamic function key shown on the leftPress the Next key 110MD Evolution Dialog 4223 Professional 111 Programming Your User Password Vpaging Modify112 Enter your current user password Next, enter your new user passwordConsulting Your Facility’s Dialling Plan 79 z OLD Pswd z NEW Pswd zPrefixes Plan114 Default Actual MD Evolution Dialog 4223 Professional 115Attendant-Based Services 116Call Offer or Intrusion Intrusion Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 117 Do Not Disturb Override Service General Call AcceptanceOverride Press the dynamic function key shown on the left 118Gencall MD Evolution Dialog 4223 Professional 119Answering a Call from a Door Phone 120Call Pick-up for General Calls That Are Ringing Pickup Deflect General L1 ÔÖMD Evolution Dialog 4223 Professional 121 Complete Third Party Call Forward Service 122Services Reserved for Attendants MD Evolution Dialog 4223 Professional 123Operations for General Calls in Day Mode Lx ÖÔ124 MD Evolution Dialog 4223 Professional 125 Operations for General Calls Night Mode 126Activating Day and Night Services MD Evolution Dialog 4223 Professional 127Night ST no z Nonightst128 System General Call Forward MD Evolution Dialog 4223 Professional 129Callfwd System 130Menu Callfwd 2 times CancsystMD Evolution Dialog 4223 Professional 131 Managing the Use of the Common Bell Service Menu TimesGenring 132Accessing the General Programming Services MD Evolution Dialog 4223 Professional 133Reinitialising an Extension’s User Password Password134 Managing the System’s Date and Time Managing Abbreviated DiallingTime TIME/DATE zAbbrnb ABBR. List z ABBR. no z Complete no zCURSOR+ 136MD Evolution Dialog 4223 Professional 137 Consulting the Quality of the Facility’s Greeting InccallsTK Group no z Period no z Dial the number for the involved trunk groupConsulting Charge Counters for Your Facility’s Extensions Charge Station no zMD Evolution Dialog 4223 Professional 139 Major System Alarm Message Indication Blank Press the dynamic function key shown on the leftPrint Press the dynamic function key shown on the left 140Alert Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 141QSIG-MD Private Network Services 142Available QSIG-MD Private Network Services Operations for Incoming Private CallsOperations for Outgoing Private Calls MD Evolution Dialog 4223 Professional 143Directory, and Call List Services Call forwarding servicesMessage Services Voice Mail ServicesNon-IP Hand-Over Service Hand Over Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 145 Installing Your Extension Installing Your Extension’s Telephone CordsMD Evolution Dialog 4223 Professional 147 148 Adjusting the Screen Angle Installing Your Extension’s LabelMD Evolution Dialog 4223 Professional 149 Installing Your Extension on a Wall 150MD Evolution Dialog 4223 Professional 151 Your Extension’s Accessories 152Installing Add-on Key Panels MD Evolution Dialog 4223 Professional 153Inserting the Labels for the Add-on Key Panels 154Installation and Cables for an Add-on Interface Module MD Evolution Dialog 4223 Professional 155Connecting a Headset Validating a Headset Connection+ *+ 1 z L3 # z 156Operation in Headset Mode 158 Index MD Evolution Dialog 4223 Professional 159Common Bell 160MD Evolution Dialog 4223 Professional 161 162 MD Evolution Dialog 4223 Professional 163 Quick Reference Guide 164MD Evolution Dialog 4223 Professional 165

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