Aastra Telecom 4223 manual Opening/Closing a Hunt Group, GRP. IN/OUT z Group no z

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GRP. IN/OUT z

GROUP NO z

í

Group Services

Opening/Closing a Hunt Group

You may be designated as a supervisor for one or several hunt groups, regardless of whether or not you are a member of it (them). This is established by a right that is assigned specifically to you by your system administrator.

In relation to this (these) hunt groups for which you are in charge, it is your responsibility to:

•Open and close each hunt group to traffic, according to the members’ business hours.

•Manage a possible variable call forward for calls directed to the group when it is closed.

This variable call forward is immediate, and is set to be forwarded exclusively to an internal user, to a different hunt group, or to your system’s integrated voice mail system, if it exists (see the “Voice Mail Services” section).

The call forward will then replace a possible fixed call forward to an overflow group, or a dissuasion message that may be pre-defined in terms of each group’s configuration.

To open or close traffic to a hunt group, from an idle extension:

Dial the prefix to open/close hunt groups.

This varies from one facility to another. You may consult the guide integrated within your extension in order to find the prefix that has been defined for this purpose for your facility. See the “Programming Your Extension” section.

Next, dial the internal number for the involved hunt group.

A confirmation that the service was accepted is provided both visually and audibly; the “Accepted Service” message is displayed on the screen, and the service acceptance tone is played.

Press the “C” key to end this service.

If the hunt group was previously open to traffic, it then progresses to a closed status, and will no longer accept calls.

On the other hand, if the hunt group was previously closed to traffic, it then progresses to an open status, and will now accept calls.

When your primary group is closed, its status is represented on each member’s idle extension with a “C” displayed on the first line of the screen.

FRI 20-APR 15:28		CS
4 Callers	Station 420
REDIAL	CALLERS	PICKUP	NAME	>

MD Evolution – Dialog 4223 Professional	87

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Contents Cover Page Graphic User’s GuidePage Table of Contents Page Welcome Warranty CopyrightDeclaration of Conformity Important User Information Read these safety instructions before useDynamic Function Keys Dialog 4223 Extension FeaturesIntroduction to Your Extension DisplayMenu Call-Fwd Transfer Location of the Microphone Location of the Loudspeaker Volume Control KeysHeadset Key Key Clear or EraseExtension LEDs ÖÔ ÖÔRedial Callers Pickup Name Display InformationEnd of call Accepted serviceDenied service Invalid numberTones, Voice Announcements, and Ring Tones MD Evolution Dialog 4223 Professional Operations for Incoming Calls Receiving an Internal CallReceiving an External Call L1 ÔÖ Answering a CallEnding a Call Answering a Second CallConsulting a New Call L2 ÔÖ L1 ÔÖL3 ÔÖÖMenu Station no z Call Pick-UpCall Pick-Up on Presentation PickupL1 ÖÔ Silent Ringing FunctionDial the internal extension number to contact Operations for Outgoing CallsManually Dialling a Call Station no z 9 z + EXT. no z No to Call zABBR. no z Calling with Abbreviated Dialling Speed DiallingPlacing a Call Using Programmable Line or Repertory Keys Last External Number Redial Other Options for Dialling Outgoing CallsRedial Press the dynamic function key shown on the left Monitoring Your Internal Calls Subsequent ServicesAutomatic Call-Back on Busy Condition Automatic Call-Back on No-Answer Condition Voice Paging over a Free Extension’s Loudspeaker VpagingDor í Call with Temporary Protection ProtectNext, dial the desired number Signon Station no z Password zNext, dial your user password Call in Substitution or with SignatureSimply dial the desired external number Dtmf End-to-End DiallingStop Discrimination and Routing of External Calls Operations during a Call Loudspeaker ModeChanging from Handsfree to Handset Mode Changing from Handset to Handsfree ModeAdjusting the Loudspeaker or Handset Listening Volume Press this key to activate the mute modeMuting during a Conversation L1 ÕÔ Enquiry Call during a ConversationL1 Ô Ö Refer Back Call between Two Parties or Broker’s CallCall Transfer between Two Parties L2 ÔÖPress the second line key that is flashing rapidly Or, simply replace the handset when in handset mode Conference Call with N ParticipantsConferenc Once again, press the dynamic function key shown on L2 ÕÔID. Code z Call HoldCall Parking and Parked Call Retrieving L1 ÔÕ L1 ÔÖ CallparkRetrieve Directory and Call by Name Directory, and Call List ServicesName Name Begin z Name Suite zPress the * key, then either the or + key Call Log File MD Evolution Dialog 4223 Professional Following different types of services are available Call Forwarding ServicesMD Evolution Dialog 4223 Professional Menu Press the Menu key Defining a Variable Call ForwardCallfwd FWD no zConfirm Simply press the Call-Fwd key Cancelling a Variable Call ForwardCall-Fwd Call-Fwd ModeDeactivating a Call Forward Pre-Defined on the Call-Fwd Key Activating a Call Forward Pre-Defined on the Call-Fwd KeyPress the Next key to display the following screen Follow Me or Third Party or Remote Call Forward ServiceRemotefwd Menu Press the Menu key on the third party setPassword z Call-Fwd ÖÔ Finally, enter your user passwordImmediate Call Deflection Dial the prefix to access the call deflection service FWD no z L2 ÔPress the C key on your extension to disconnect Call Forwarding Information Message Services Next Press the dynamic function key shown on the left Sending a Mini-MessageReceiving a Mini-Message Callfwd Press the dynamic function key shown on the left Call Forward on Mini-Message or AbsenceSelect Confirm Press your extension’s C key to exit programming modeVoice Mail Services Call Forwarding to a Voice Mailbox Types of Individual MailboxesDial 884 z=Lx 884 ÖÔ Internal Notification of Messages Left in Your Mailbox884 z Internal Access for ConsultingExternal Notification of Messages Left Your Mailbox Your Voice MailExternal Access for Consulting Your Voice Mail Password z AA did no z Station no zEnter your user password Consulting Services and Managing Dial 4 to rewind within the current message Dial 3 to listen to the next messageDial 1 to listen to the previous message Dial 2 to listen to the previously selected messageLx 884 Ô Dial 8 to listen erase the current messageDial 8 # to erase all of the messages in your mailbox Simply dial Additional Personal Assistant ServicesAutomatic Call-Back to the Party Who Left a MessageDial 5 to manage your answering message Personalisation Services for your MailboxBegin by dialling Dial 1 to manage your greeting messageDial 4 to manage your user password Dial 9 to end personalisation Hunt Group Common MailboxCommon Mailbox for a Mailing List 885 z Mailbox no zDial the number for your company’s automated attendant AA Attendants’ Common Mailbox Integrated Web Server and Unified Messaging MD Evolution Dialog 4223 Professional Group Services Extension Supervision and Associated Services Hunt GroupsRx Ô Rx ÖÔ Rx ÕÔ Your facility may contain up to 16 hunt groups Pickup Press the dynamic function key shown on the left Simplified Call Pick-Up within a Hunt GroupStandby Status within a Hunt Group L1 ÔMenu SEC. IN/OUT z Lx IN/OUT Ô Press the C key to end this serviceNext, dial the internal number for the involved hunt group Opening/Closing a Hunt GroupGRP. IN/OUT z Group no z Dial the prefix to open/close hunt groupsTension’s programmable line keys or associated satellite Lx IN/OUT Õ ÔN0 BRD GRP z Broadcast GroupsPersonal Group Services MD Evolution Dialog 4223 Professional Mobile Extension Service Locking Your Extension More Features of Your ExtensionLock Appointment Reminder AgendaHH MM z Uor ÔÖ Background MusicMusic BRD z Music NO. z Hot Line Call to AttendantsMD Evolution Dialog 4223 Professional Secret of Identity Tracing Malicious CallsMalicious Press the dynamic function key shown on the left Conversation Recording Record Press the dynamic function key shown on the left100 MD Evolution Dialog 4223 Professional 101 Controlling Your External Call ChargesInfocomm Press the dynamic function key shown on the left Cost Press the dynamic function key shown on the left102 Account CodesNET. PREF. z Press the C keyAccount C EXT. no Next, dial the desired external phone numberMD Evolution Dialog 4223 Professional 103 104 Programming Your ExtensionMD Evolution Dialog 4223 Professional 105 Accessing Your Extension’s Programming ModePress the line key you wish to program Programming Your Extension’s Line KeysLines L3 Ô Call no zPress the repertory key you wish to program Programming Your Satellite Key Panels’s Repertory KeysDirectory R2 Ô Call no zNREP+BUSY Programming Your Extension’s Variable Call-Fwd KeyNoreply BusyAdjusting Your Extension’s Ring and Loudspeaker Volume NodisturbMD Evolution Dialog 4223 Professional 109 110 Level -/+RING+SPKR Press the dynamic function key shown on the left Press the Next keyMD Evolution Dialog 4223 Professional 111 Programming Your User Password Vpaging Modify112 79 z OLD Pswd z NEW Pswd z Enter your current user passwordNext, enter your new user password Consulting Your Facility’s Dialling PlanPrefixes Plan114 MD Evolution Dialog 4223 Professional 115 Default Actual116 Attendant-Based ServicesCall Offer or Intrusion Intrusion Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 117 118 Do Not Disturb Override ServiceGeneral Call Acceptance Override Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 119 Gencall120 Answering a Call from a Door PhoneCall Pick-up for General Calls That Are Ringing Pickup Deflect General L1 ÔÖMD Evolution Dialog 4223 Professional 121 122 Complete Third Party Call Forward ServiceMD Evolution Dialog 4223 Professional 123 Services Reserved for AttendantsOperations for General Calls in Day Mode Lx ÖÔ124 MD Evolution Dialog 4223 Professional 125 126 Operations for General Calls Night ModeMD Evolution Dialog 4223 Professional 127 Activating Day and Night ServicesNight ST no z Nonightst128 MD Evolution Dialog 4223 Professional 129 System General Call Forward130 Callfwd SystemMenu Callfwd 2 times CancsystMD Evolution Dialog 4223 Professional 131 132 Managing the Use of the Common Bell ServiceMenu Times GenringMD Evolution Dialog 4223 Professional 133 Accessing the General Programming ServicesReinitialising an Extension’s User Password Password134 TIME/DATE z Managing the System’s Date and TimeManaging Abbreviated Dialling Time136 AbbrnbABBR. List z ABBR. no z Complete no z CURSOR+MD Evolution Dialog 4223 Professional 137 Dial the number for the involved trunk group Consulting the Quality of the Facility’s GreetingInccalls TK Group no z Period no zConsulting Charge Counters for Your Facility’s Extensions Charge Station no zMD Evolution Dialog 4223 Professional 139 140 Major System Alarm Message IndicationBlank Press the dynamic function key shown on the left Print Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 141 Alert Press the dynamic function key shown on the left142 QSIG-MD Private Network ServicesMD Evolution Dialog 4223 Professional 143 Available QSIG-MD Private Network ServicesOperations for Incoming Private Calls Operations for Outgoing Private CallsVoice Mail Services Directory, and Call List ServicesCall forwarding services Message ServicesNon-IP Hand-Over Service Hand Over Press the dynamic function key shown on the leftMD Evolution Dialog 4223 Professional 145 Installing Your Extension Installing Your Extension’s Telephone CordsMD Evolution Dialog 4223 Professional 147 148 Adjusting the Screen Angle Installing Your Extension’s LabelMD Evolution Dialog 4223 Professional 149 150 Installing Your Extension on a WallMD Evolution Dialog 4223 Professional 151 152 Your Extension’s AccessoriesMD Evolution Dialog 4223 Professional 153 Installing Add-on Key Panels154 Inserting the Labels for the Add-on Key PanelsMD Evolution Dialog 4223 Professional 155 Installation and Cables for an Add-on Interface Module156 Connecting a HeadsetValidating a Headset Connection + *+ 1 z L3 # zOperation in Headset Mode 158 MD Evolution Dialog 4223 Professional 159 Index160 Common BellMD Evolution Dialog 4223 Professional 161 162 MD Evolution Dialog 4223 Professional 163 164 Quick Reference GuideMD Evolution Dialog 4223 Professional 165

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