Bowflex TC5500 manual Troubleshooting, Condition/Problem Things to Check Solution

Troubleshooting

Condition/Problem	Things to Check	Solution
Unit will not power up/turn	Outlet	Make sure outlet is functioning
on/start		correctly. Verify this by plugging
		another object (ex: lamp) into the
		outlet. If outlet is connected to a
		light switch, check to make sure it
		is on. If outlet is not functioning
		find a working outlet.
	Power cord not plugged in	Make sure the power cord is
		firmly secured to A/C inlet on the
		unit and firmly inserted into a
		non-GFI wall socket.
	Power switch turned off	Make sure the power switch at
		the rear of the unit is in the “ON”
		position. Switch will light up red
		to indicate power is present.
	Safety key not plugged in	Plug Safety Key into Console (See
		Emergency Stop Procedure within
		the Important Safety Precautions
		section).
	Fuse on motor control board	Contact Customer Care for further
	blown	assistance.
Speed displayed is not accurate	Display set to wrong unit of	Change display units (See Console
	measure. (English/Metric)	Owner’s Manual).
Heart rate not displayed while	Transmitter not making good	Moisten skin contact area on the
using chest strap	contact with skin	chest strap.
	Electromagnetic interference	Turn off any television, AM
		radio, microwave, or computer
		within 6 feet (2 meters) of the
		TreadClimber® fitness machine.
	Chest strap transmitter	Test chest strap with another HR
		monitoring device such as HR
		watch or a machine at a gym.
		If transmitter has good skin
		contact and still is not found to be
		emitting HR signal, replace chest
		strap transmitter.
	HR receiver	If chest strap is known to work
		with other devices and no sources
		of interference are present, or
		console has been tested with
		a Pulse Simulator and is not
		receiving the signal, contact
		Customer Care for replacement
		HR receiver.

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