GE PFWH4400 Water does not, Enter washer or, Enters slowly, Wrinkling, Grayed or, Colored spots

	Before you call for service…		GEAppliances.com
	Problem	Possible Cause	What To Do
Water does not		Automatic self system checks	‡ After START is pressed, the washer does several system checks.
enter washer or			Water will flow 60 seconds after START is pressed.
enters slowly		Water supply is turned off	‡ Turn on both hot and cold faucets fully.
		Water valve screens are	‡ Turn off the water source and remove the water connection hoses
		stopped up	from the upper back of the washer. Use a brush or toothpick to clean
			the screens in the machine. Reconnect the hoses and turn the water
			back on.
Wrinkling		Improper sorting	‡ Avoid mixing heavy items (like work clothes) with
			light items (like blouses).
		Overloading	‡ Load your washer so clothes have enough room
			to move freely.
		Incorrect wash cycle	‡ Match cycle selection to the type of fabric you are
			washing (especially for easy care loads).
		Repeated washing in water	‡ Wash in warm or cold water.
		that is too hot
Grayed or		Not enough detergent	‡ Use correct amount of detergent.
yellowed clothes		Not using HE (high efficiency)	‡ Use HE detergent.
		detergent
		Hard water	‡ Use hottest water safe for fabric.
			‡ Use a water conditioner like Calgon brand or install
			a water softener.
		Water is not hot enough	‡ Make sure water heater is delivering water at
			120°–140°F (48°–60°C).
		Detergent is not dissolving	‡ Try a liquid detergent.
		Dye transfer	‡ Sort clothes by color. If fabric label states wash separately,
			unstable dyes may be indicated.
Colored spots		Incorrect use of fabric softener	‡ Check fabric softener package for instructions and follow
			directions for using dispenser.
		Dye transfer	‡ Sort whites or lightly colored items from dark colors.
			‡ Promptly remove wash load from washer.
Water		Water supply is improperly	‡ Make sure hoses are connected to correct faucets.
temperature is		connected
incorrect		House water heater is not set	‡ Make sure house water heater is delivering water at 120°–140°F
		properly	(48°–60°C).
Slight variation		This is normal	‡ Due to the metallic properties of paint used for this unique
in metallic color			product, slight variations of color may occur due to viewing angles
			and lighting conditions.
Bad odor inside		Washer unused for a long time,	‡ Run a BasketClean cycle.
your Washer		not using recommended quality	‡ In case of strong odor, you may need to run the BasketClean cycle
		of HE detergent or used too	more than once.
		much detergent	‡ Use only the amount of detergent recommended on the detergent
			container.
			‡ Use only HE (high efficiency) detergent.
			‡ Always remove wet items from the washer promptly after machine
			stops running.
			‡ Leave the door slightly open for the water to air dry. Close
			supervision is necessary if this appliance is used by or near children.
			Do not allow children to play on, with or inside this or any other
			appliance.

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