Amana W10252719A Is the fabric softener dispenser clogged?, Are you using HE detergent?

Dispenser operation

■Did you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.

■Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?

Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.

■Is the fabric softener dispenser clogged?

Clean the fabric softener dispenser. See “Washer Care” for details.

■Are the laundry products in the correct dispenser compartment?

Add the correct amounts of detergent, fabric softener, or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment.

■Is there water in the dispenser at the end of the cycle? A small amount of water will remain in the dispenser compartment. This is normal.

Washer odor

■See “Cleaning Your Washer”

■Are you using AFFRESH® washer cleaner on a regular basis?

AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER with AFFRESH™ cycle is complete, wipe away residue if necessary.

■Are you using HE detergent?

Use of non-HE detergent can cause a film residue which can result in odor.

■Did you leave the door open after use?

This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.

Door won't unlock

■Did all of the water drain out of the washer during the spin?

Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.

■Is the door locked and is the “Add Garment” light on? Press START/PAUSE once. The door will unlock.

Washer won't power up

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.

■Are you using an extension cord? Do not use an extension cord.

■Has a household fuse blown, or has a circuit breaker tripped?

Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.

■Is your voltage low?

Check electrical source or call electrician.

Washer cycle won’t start

■Is the washer door firmly shut?

The door must be closed during operation.

■Has a cycle been selected, but START/PAUSE has not been selected and held for 3 seconds?

Press and hold START/PAUSE, for 3 seconds.

■Was the door open after completion of last cycle?

The door must be opened and closed again to start a new cycle.

■Is the door locked?

If door is locked, run a drain cycle and drain the washer.

Control won’t accept selections or won’t shut off

■Are the touch pad controls locked?

Hold for 3 seconds the button to lock/unlock controls.

■Are the touch pad buttons not responding?

Press POWER on the touch-pad twice. Check the touch-pad/ LED assembly by selecting different cycles and changing the options available to confirm the touch-pad/LED assembly is responding.

Washer stops working

■Does the washer shut down the same time in the same wash cycle repeatedly?

Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power. Run another cycle.

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