Clothes Care

Load too wet

■Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed.

■Did you wash a single item or bulky items or have you overloaded the washer?

A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Rinse & Spin and Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again.

■Did you use HE detergent?

Suds during rinse and spin cycles can reduce spin speed. Use HE detergent.

Residue, lint, stains on load; gray whites, dingy colors

■Did you add detergent to the dispenser?

For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.

■Did you sort properly?

Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.

■Did you overload the washer?

Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.

■Check the following:

Was paper or tissue left in pockets?

■Did you use enough HE detergent?

Follow manufacturer’s recommendations for the type of load you are washing. For best performance, use only High Efficiency detergent. Use enough HE detergent to remove soil and hold it in suspension.

■Do you have hard water?

Use more detergent for washing heavy soils in cold or hard water.

■Is your water colder than 60°F (15.6°C)?

Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash.

■Are you using a low speed wash cycle?

Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate.

■Did you unload the washer promptly?

To avoid transfer of dye, unload the washer as soon as it stops.

■Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.

■Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent.

Load is wrinkled, twisted, tangled

■Did you unload the washer promptly? Unload the washer as soon as it stops.

■Did you use the right cycle for the load being washed? Use the Delicate cycle with a low spin speed to reduce wrinkling.

■Did you overload the washer?

The wash load must be balanced and not overloaded. Loads should tumble freely during washing.

■Was the wash water warm enough to relax wrinkles? If safe for load, use warm or hot wash water.

■Are the hot and cold water hoses reversed?

Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses.”