Fisher & Paykel Troubleshooting Fisher and Paykel 00100101 Washer: Water Leak Issues
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36.(00100100) Phase 1 to 5 - Water Leak Fault

The Motor Controller has needed to top up the water level more than 4 times during agitate. This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate. The most likely cause is that Smartdrive is siphoning. The other alternative is that Smartdrive has developed a leak.

Primary Source - Pump System

Action - Check the height of the drain hose outlet. 850mm min. 1200mm max.

Secondary Source - Mechanical

Action

1.Check pressure tube connection on outer bowl and Motor Controller.

2.Check that the drive shaft seals and the pump house seals have not developed a leak, by looking through the front inspection cover.

Tertiary Source - Motor Controller. (Display Module Phase 1).

Action - Replace Motor Controller. (Display Module Phase 1).

37.(00100101) Phase 1 to 5 - Pump Block Error

While draining, the water level reading from the pressure transducer has not changed for over

3minutes. There are four likely reasons for this fault. One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller, wiring, or pump failure or thermal overload cut out. The fourth is that the Motor Controller is not reading the water level correctly. This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose.

Primary Source - Pump Blocked

Action

1.Run pump and check flow rate from drain hose. This will identify whether the pump is fully or partially blocked or is functioning OK.

2.Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl. Clear blockages if found. Check the pump hood is secured tightly. If this is loose this can give poor pump performance.

3.Visually check that the drain hose has not been kinked. Check length of drain hose and try to reduce length if excessively long.

4.Check for correct resistance of the pump. (NB. Pumps are fitted with a thermal cut-out which will reset on cooling). If resistance is low replace pump. Check Pump Harness is connected correctly to pump.

Secondary Source – Pressure Tube

Action - Check the pressure tube is not kinked and clear of water droplets. Clear tube and reconnect when bowl is empty.

Tertiary Source - Motor Controller

Action - Replace Motor Controller.

NB. Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard to pump.

38.(00100110) Phase 1 to 5 - Pressure Sensor Fault

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Contents Phase 1 to 5 Smart Drive Electronic Washing MachinePhase 3 GW Phase 4 GWPhase 5 IW Phase 5 IwecoWhat PHASE, Size & Model is Your SMARTDRIVE? MW, GWTable of Contents Recycle If Smartdrive has no Power see Section HOW to Service SmartdriveIntroduction Smartdrive Servicing Quick Reference Guide Specifications ALL Terminals and Internal Parts should be Treated AS LiveInstallation InstallationRemoving Transit Restraint Inlet HosesInstallation Environment Water Supply Temperatures SafetyAccessories and Spare Parts Levelling SmartdriveSmartdrive Components Electronics Systems Phase Wiring Diagram Specifications MotorMotor Controller Module Water Level Measurement Pressure SensorDisplay Module Water Valves Installation Rotor Position SensorPump Motor Specifications PumpDiagram showing the Floating Bowl Inner and Outer BowlsDetection Of Inner Bowl Float Off Point Bowl Check Lid Switch and Out of Balance Switch Lid SwitchWater Temperature Sensing Customising Wash Cycles GW only Phase 3 to 5 only Favourite cycle GW only All PhasesSmartdrive Information Auto Water Level GW only Phase 3 to 5 only Delay Start GW only Phase 2 to 5 onlyWater Saver GW only Phase 3 to 5 only Fabric Softener Dispenser All Phases Amount of Water Used in the Water Saver RinseWash Performance Information All Phases CreasingIf Smartdrive Appears To Have No Power Smartdrive ProblemsIf Smartdrive Powers Off mid cycle Leaking FloodingNoisy Continuous Spinning or Slow Spinning Poor Wash PerformanceSiphoning Radio Frequency Interference RFIEarth Leakage It Appears Smartdrive is doing nothingOption Adjustment Mode Wash Water Temperature All PhasesRinse Options All Phases Method of Setting the Wash TemperatureEnd of Cycle Warning Beeps GW Only All Phases PhaseAuto Water Fill Level Adjustment GW only Phase Out Of Balance Recovery Adjustment GW and MW only PhaseDiagnostic Mode What WAS the Last FAULT?Test LID, OUT of BALANCE, & Size Switches To Test Pump & Water ValvesRestart RecycleLOW Water Level LED OFF = Restart OFF Medium Water Level LED on = RE-CYCLE onPage Size Setting Mode Phase 4 and 5 only Insufficient Hot Water Hot Water LED flashing User WarningsInsufficient Cold Water Cold Water LED flashing No Water Both Hot and Cold Water LEDs flashing Overloaded Product High Water LED flashingPhase 1 to Phase 4Restart and Recycle Wash Progress LEDs flashing Demonstration Mode All LEDs flashing in patterns Fault Codes GWC08 GWM08 GWL08 THC08 THM08 THL08GWC09 GWM09 GWL09 IWM09 IWL09Smartdrive Phases 1 to 5 Fault Descriptions Phase 1 to 5 Motor Controller FaultPhase 1 Communications Fault Primary Source Motor ControllerPhase 1 to 5 Display Module Fault Phase 1 to 5 Size ErrorPrimary Source Display Module Action Primary Source Display ModulePhase 4 to Phase 1 to 5 Thermistor ErrorAction Phase Phase 2 toPhase 1 to 5 Pressure Sensor Fault Phase 1 to 5 Flood Protection ErrorPhase 1 Pump Fault Primary Source Pressure TubePhase 1 Pump Connection Fault Phase 5 IW LCD Initialisation Error28 30 xx Phase 1 Display / Motor Controller out of Sequence Primary Source Pump ActionPhase 1 Brake Resistor Fault Phase 1 Pump Circuit ErrorPhase 1 MC Reset Error Phase 1 to 5 Water Leak Fault Phase 1 to 5 Pump Block ErrorPrimary Source Pump System Secondary Source Mechanical ActionPhase 1 to 5 Tap or Pressure Sensor Tube Fault Phase 1 to 5 Bowl Dis-Engaged FaultPrimary Source Mechanical Primary Source SudsPhase 1 to 5 Temperature Sensor Fault Phase 1 Rotor Fault Primary SourcePhase 1 to 5 OOB Switch Fault Primary Source Mechanical ActionPhase 2 to 5 Water in Bowl During Spin Phase 5 Display FaultPrimary Source Pump System Action Secondary Source Motor ControllerPhase 2 to 3 Bowl Dis-engaged Fault Phase 2 to 5 Hot and Cold Valve FaultPrimary Source Wiring Phase 2 to 5 Cold Valve FaultPhase 2 to 5 Hot Valve Fault Phase 5 ECO Recirculation FaultPhase 5 ECO Recirculation Fault See fault code Secondary Source Diverter ValvePhase 2 to 5 Motor / Motor Control Step Fail Phase 2 to 5 Rotor Position Sensor FaultSecondary Source Motor Phase 4 to 5 Bowl Check Fault Phase 4 to 5 Motor Controller FaultPhase 4 Motor Controller Fault Primary Source- PumpPhase 2 to 3 Display / Motor Controller Comms. Error Phase 5 Machine Setup ErrorPhase 1 to 5 Single Rotor Position Sensor Error Primary Source Wiring ActionPhase 1 to 5 Repetitive Rotor Position Sensor Error Phase 1 to 4 Single Current TripPhase 1 to 4 Repetitive Current Trip Phase 4 Single Current Trip & Rotor Position Sensor ErrorPhase 1 to 5 Motor Stall Phase 1 to 5 Bowl Engaged During Agitate Phase 4 to 5 Brake Function Time-out Fault Complete Disassembly Mechanical Service SectionPhase 5 Topdeck Showing Wiring Connections Phase 2 Topdeck Showing Wiring Connections NB DON’T Remove the Earth Connection from the WrapperPage Page Assembly Guidelines Motor Assembly & Disassembly AssemblyPump Blockage Shaft & Bearing Removal Shaft & Bearing Assembly Page Appendix a Binary Decoding Chart 8 Bits Wash Progress LEDsFault Finding / Fault Codes Size SettingImportant Note Wiring Connections WM013 Pump Hood KIT January 2000 Phases 2 toPump Hood Kit Part Number 479188P WM51 Diagnostic Flow Chart Sept 1992- Phase 1 only WM70 Premature OUT of Balance February 1995 Phase 2 only WM65 BIB Deflector April 1994- Phase 1 onlyKit Lever Out of Balance & Bracket Phase 2 Part Number WM80 Condensation KIT May 1996 Phase 2 & 3 only WM81 Pump Shield 5KG Smartdrive September 1996 Phases 1 toAppendix C Smarttool Appendix D Tools for Servicing Smartdrive Specifications for IW IW Quick Reference GuideModels Size Width Wash Load Capacity Compact Medium LargeIntroduction to IW Wash 1 Detergent Activating Wash Front loader type washWater Temperature Sensing Option Adjustment Mode for IW PumpOther Options Diagnostic Mode for IW Status DisplayFault Status Size Setting Mode for IW Recycle
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