Fisher & Paykel 517735 service manual Appendix C Smarttool

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Appendix C: Smarttool

Smarttool is an Application which is run on a PC or a Casiopea Palm-Top. This application may be used with the following Fisher & Paykel products :-

•Smartdrive. Phase 1-5. Washing Machine.

•ActiveSmart. Refrigerator.

•DishDrawer. Dishwasher.

The fault information is downloaded from the products front panel LEDs via a light pen. For a PC this is part no. 425930D The PC connection is made to a serial port via a DB9 connector. The Casiopea, part no. 813140 is available as a complete product including the light pen.

Smarttool is considered an essential tool for servicing the ActiveSmart refrigerator, however it is less essential with Smartdrive and DishDrawer, but will easily provide all the service information.

The information displayed on Smartdrive includes

•Product Description and phase

•Fault Information (up to the last 4 faults).

•Fault codes 81-106 are ‘Comms’ faults. Smarttool may not always be able to diagnose these faults.

•Service Information

From Diagnostic Mode press the START button to begin a download. The optical download is performed on the Spin LED. If the download is not received first time hold the light pen at a different angle or distance.

The Smarttool software may be downloaded from the Fisher and Paykel web site.

NB. The first version of Smarttool used the Palm Pilot. Smarttool no longer supports this product.

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Contents Smart Drive Electronic Washing Machine Phase 1 to 5Phase 5 Iweco Phase 3 GWPhase 4 GW Phase 5 IWMW, GW What PHASE, Size & Model is Your SMARTDRIVE?Table of Contents Recycle Introduction HOW to Service SmartdriveIf Smartdrive has no Power see Section Smartdrive Servicing Quick Reference Guide ALL Terminals and Internal Parts should be Treated AS Live SpecificationsInlet Hoses InstallationInstallation Removing Transit RestraintLevelling Smartdrive Installation Environment Water Supply TemperaturesSafety Accessories and Spare PartsSmartdrive Components Electronics Systems Phase Wiring Diagram Motor SpecificationsWater Level Measurement Pressure Sensor Motor Controller ModuleDisplay Module Water Valves Rotor Position Sensor InstallationPump Pump Motor SpecificationsInner and Outer Bowls Diagram showing the Floating BowlDetection Of Inner Bowl Float Off Point Bowl Check Lid Switch Lid Switch and Out of Balance SwitchWater Temperature Sensing Smartdrive Information Favourite cycle GW only All PhasesCustomising Wash Cycles GW only Phase 3 to 5 only Water Saver GW only Phase 3 to 5 only Delay Start GW only Phase 2 to 5 onlyAuto Water Level GW only Phase 3 to 5 only Amount of Water Used in the Water Saver Rinse Fabric Softener Dispenser All PhasesCreasing Wash Performance Information All PhasesIf Smartdrive Powers Off mid cycle Smartdrive ProblemsIf Smartdrive Appears To Have No Power Noisy FloodingLeaking Poor Wash Performance Continuous Spinning or Slow SpinningIt Appears Smartdrive is doing nothing SiphoningRadio Frequency Interference RFI Earth LeakageWash Water Temperature All Phases Option Adjustment ModeMethod of Setting the Wash Temperature Rinse Options All PhasesPhase End of Cycle Warning Beeps GW Only All PhasesOut Of Balance Recovery Adjustment GW and MW only Phase Auto Water Fill Level Adjustment GW only PhaseWhat WAS the Last FAULT? Diagnostic ModeTo Test Pump & Water Valves Test LID, OUT of BALANCE, & Size SwitchesMedium Water Level LED on = RE-CYCLE on RestartRecycle LOW Water Level LED OFF = Restart OFFPage Size Setting Mode Phase 4 and 5 only Insufficient Cold Water Cold Water LED flashing User WarningsInsufficient Hot Water Hot Water LED flashing Overloaded Product High Water LED flashing No Water Both Hot and Cold Water LEDs flashingRestart and Recycle Wash Progress LEDs flashing Phase 4Phase 1 to Demonstration Mode All LEDs flashing in patterns IWM09 IWL09 Fault CodesGWC08 GWM08 GWL08 THC08 THM08 THL08 GWC09 GWM09 GWL09Primary Source Motor Controller Smartdrive Phases 1 to 5 Fault DescriptionsPhase 1 to 5 Motor Controller Fault Phase 1 Communications FaultPrimary Source Display Module Phase 1 to 5 Display Module FaultPhase 1 to 5 Size Error Primary Source Display Module ActionPhase 2 to Phase 4 toPhase 1 to 5 Thermistor Error Action PhasePrimary Source Pressure Tube Phase 1 to 5 Pressure Sensor FaultPhase 1 to 5 Flood Protection Error Phase 1 Pump FaultPrimary Source Pump Action Phase 1 Pump Connection FaultPhase 5 IW LCD Initialisation Error 28 30 xx Phase 1 Display / Motor Controller out of SequencePhase 1 MC Reset Error Phase 1 Pump Circuit ErrorPhase 1 Brake Resistor Fault Secondary Source Mechanical Action Phase 1 to 5 Water Leak FaultPhase 1 to 5 Pump Block Error Primary Source Pump SystemPrimary Source Suds Phase 1 to 5 Tap or Pressure Sensor Tube FaultPhase 1 to 5 Bowl Dis-Engaged Fault Primary Source MechanicalPrimary Source Mechanical Action Phase 1 to 5 Temperature Sensor FaultPhase 1 Rotor Fault Primary Source Phase 1 to 5 OOB Switch FaultSecondary Source Motor Controller Phase 2 to 5 Water in Bowl During SpinPhase 5 Display Fault Primary Source Pump System ActionPhase 2 to 5 Cold Valve Fault Phase 2 to 3 Bowl Dis-engaged FaultPhase 2 to 5 Hot and Cold Valve Fault Primary Source WiringSecondary Source Diverter Valve Phase 2 to 5 Hot Valve FaultPhase 5 ECO Recirculation Fault Phase 5 ECO Recirculation Fault See fault codeSecondary Source Motor Phase 2 to 5 Rotor Position Sensor FaultPhase 2 to 5 Motor / Motor Control Step Fail Phase 4 to 5 Motor Controller Fault Phase 4 to 5 Bowl Check FaultPrimary Source- Pump Phase 4 Motor Controller FaultPhase 5 Machine Setup Error Phase 2 to 3 Display / Motor Controller Comms. ErrorPrimary Source Wiring Action Phase 1 to 5 Single Rotor Position Sensor ErrorPhase 4 Single Current Trip & Rotor Position Sensor Error Phase 1 to 5 Repetitive Rotor Position Sensor ErrorPhase 1 to 4 Single Current Trip Phase 1 to 4 Repetitive Current TripPhase 1 to 5 Motor Stall Phase 1 to 5 Bowl Engaged During Agitate Phase 4 to 5 Brake Function Time-out Fault Phase 5 Topdeck Showing Wiring Connections Mechanical Service SectionComplete Disassembly NB DON’T Remove the Earth Connection from the Wrapper Phase 2 Topdeck Showing Wiring ConnectionsPage Page Assembly Guidelines Assembly Motor Assembly & DisassemblyPump Blockage Shaft & Bearing Removal Shaft & Bearing Assembly Page Wash Progress LEDs Appendix a Binary Decoding Chart 8 BitsImportant Note Size SettingFault Finding / Fault Codes Pump Hood Kit Part Number 479188P WM013 Pump Hood KIT January 2000 Phases 2 toWiring Connections WM51 Diagnostic Flow Chart Sept 1992- Phase 1 only Kit Lever Out of Balance & Bracket Phase 2 Part Number WM65 BIB Deflector April 1994- Phase 1 onlyWM70 Premature OUT of Balance February 1995 Phase 2 only WM81 Pump Shield 5KG Smartdrive September 1996 Phases 1 to WM80 Condensation KIT May 1996 Phase 2 & 3 onlyAppendix C Smarttool Appendix D Tools for Servicing Smartdrive Compact Medium Large Specifications for IWIW Quick Reference Guide Models Size Width Wash Load CapacityWash 1 Detergent Activating Wash Front loader type wash Introduction to IWWater Temperature Sensing Pump Option Adjustment Mode for IWOther Options Status Display Diagnostic Mode for IWFault Status Recycle Size Setting Mode for IW