Fisher & Paykel 517735 service manual Smartdrive Problems, If Smartdrive Appears To Have No Power

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6.0SMARTDRIVE PROBLEMS

6.1If Smartdrive Appears To Have No Power

If the module appears to be dead / no power then check the following:-

•Is the external mains plug switched on and live?

•Are all plugs connected into the Motor Controller?

•Phase 4 Only. Check that the product is not "asleep". There is a mode in the motor controller where it can shut down in the event of a transient on the mains. This can be caused by the thermal trip on the pump, i.e. pump block. If this occurs the module will not restart unless the power is turned off at the wall for at least 90 seconds. The module is not damaged and there is no need to replace the motor controller.

•Phase 5 Only. The pump is used as part of the power supply if it is not connected Smartdrive will appear dead. Check the pump resistance is 33 ohms. If the pump is open circuit, has the thermal cut out tripped? This should reset within 15 minutes after tripping once the pump has cooled down. If the thermal cut out has tripped, check for a blocked pump.

•Check the resistance from Phase & Neutral to Earth. This will identify if either the motor wiring harness or the lid switch harness is shorting to the wrapper.

•Check that the resistance of each of the water valves is 15 ohms (phase 1-4), 64 ohms (Phase 5).

•Phase 2-4 Only. Check the 15v supply is 11v min, 17v max.

•Phase 1 Only. If fitted with an original Phase 1 Motor Controller with a fuse, see WM51.

Replace the Motor Controller, if none of the above faults are found. NB. Ensure product is empty of water when pressure tube is reconnected. If the product is phase 1 to 4, ensure that the console area is dried out before fitting replacement motor controller. Always check the pump resistance before fitting a new Motor Controller.

6.2If Smartdrive Powers Off mid cycle

•If there is a power interruption while Smartdrive is performing a wash cycle, Smartdrive will continue when power returns. There are two exceptions.

•Phase 4 Only. Check that the product is not "asleep". There is a mode in the motor controller where it can shut down in the event of a transient on the mains. This can be caused by the thermal trip on the pump, i.e. pump block. If this occurs the module will not restart unless the power is turned off at the wall for at least 90 seconds. The module is not damaged and there is no need to replace the motor controller.

•Phase 5 Only. The pump is used as part of the power supply, if the thermal trip goes on the pump the product will power off and the cycle will not restart. The thermal cut-out will normally only trip on the pump if there is a pump block.

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Contents Phase 1 to 5 Smart Drive Electronic Washing MachinePhase 3 GW Phase 4 GWPhase 5 IW Phase 5 IwecoWhat PHASE, Size & Model is Your SMARTDRIVE? MW, GWTable of Contents Recycle If Smartdrive has no Power see Section HOW to Service SmartdriveIntroduction Smartdrive Servicing Quick Reference Guide Specifications ALL Terminals and Internal Parts should be Treated AS LiveInstallation InstallationRemoving Transit Restraint Inlet HosesInstallation Environment Water Supply Temperatures SafetyAccessories and Spare Parts Levelling SmartdriveSmartdrive Components Electronics Systems Phase Wiring Diagram Specifications MotorMotor Controller Module Water Level Measurement Pressure SensorDisplay Module Water Valves Installation Rotor Position SensorPump Motor Specifications PumpDiagram showing the Floating Bowl Inner and Outer BowlsDetection Of Inner Bowl Float Off Point Bowl Check Lid Switch and Out of Balance Switch Lid SwitchWater Temperature Sensing Customising Wash Cycles GW only Phase 3 to 5 only Favourite cycle GW only All PhasesSmartdrive Information Auto Water Level GW only Phase 3 to 5 only Delay Start GW only Phase 2 to 5 onlyWater Saver GW only Phase 3 to 5 only Fabric Softener Dispenser All Phases Amount of Water Used in the Water Saver RinseWash Performance Information All Phases CreasingIf Smartdrive Appears To Have No Power Smartdrive ProblemsIf Smartdrive Powers Off mid cycle Leaking FloodingNoisy Continuous Spinning or Slow Spinning Poor Wash PerformanceSiphoning Radio Frequency Interference RFIEarth Leakage It Appears Smartdrive is doing nothingOption Adjustment Mode Wash Water Temperature All PhasesRinse Options All Phases Method of Setting the Wash TemperatureEnd of Cycle Warning Beeps GW Only All Phases PhaseAuto Water Fill Level Adjustment GW only Phase Out Of Balance Recovery Adjustment GW and MW only PhaseDiagnostic Mode What WAS the Last FAULT?Test LID, OUT of BALANCE, & Size Switches To Test Pump & Water ValvesRestart RecycleLOW Water Level LED OFF = Restart OFF Medium Water Level LED on = RE-CYCLE onPage Size Setting Mode Phase 4 and 5 only Insufficient Hot Water Hot Water LED flashing User WarningsInsufficient Cold Water Cold Water LED flashing No Water Both Hot and Cold Water LEDs flashing Overloaded Product High Water LED flashingPhase 1 to Phase 4Restart and Recycle Wash Progress LEDs flashing Demonstration Mode All LEDs flashing in patterns Fault Codes GWC08 GWM08 GWL08 THC08 THM08 THL08GWC09 GWM09 GWL09 IWM09 IWL09Smartdrive Phases 1 to 5 Fault Descriptions Phase 1 to 5 Motor Controller FaultPhase 1 Communications Fault Primary Source Motor ControllerPhase 1 to 5 Display Module Fault Phase 1 to 5 Size ErrorPrimary Source Display Module Action Primary Source Display ModulePhase 4 to Phase 1 to 5 Thermistor ErrorAction Phase Phase 2 toPhase 1 to 5 Pressure Sensor Fault Phase 1 to 5 Flood Protection ErrorPhase 1 Pump Fault Primary Source Pressure TubePhase 1 Pump Connection Fault Phase 5 IW LCD Initialisation Error28 30 xx Phase 1 Display / Motor Controller out of Sequence Primary Source Pump ActionPhase 1 Brake Resistor Fault Phase 1 Pump Circuit ErrorPhase 1 MC Reset Error Phase 1 to 5 Water Leak Fault Phase 1 to 5 Pump Block ErrorPrimary Source Pump System Secondary Source Mechanical ActionPhase 1 to 5 Tap or Pressure Sensor Tube Fault Phase 1 to 5 Bowl Dis-Engaged FaultPrimary Source Mechanical Primary Source SudsPhase 1 to 5 Temperature Sensor Fault Phase 1 Rotor Fault Primary SourcePhase 1 to 5 OOB Switch Fault Primary Source Mechanical ActionPhase 2 to 5 Water in Bowl During Spin Phase 5 Display FaultPrimary Source Pump System Action Secondary Source Motor ControllerPhase 2 to 3 Bowl Dis-engaged Fault Phase 2 to 5 Hot and Cold Valve FaultPrimary Source Wiring Phase 2 to 5 Cold Valve FaultPhase 2 to 5 Hot Valve Fault Phase 5 ECO Recirculation FaultPhase 5 ECO Recirculation Fault See fault code Secondary Source Diverter ValvePhase 2 to 5 Motor / Motor Control Step Fail Phase 2 to 5 Rotor Position Sensor FaultSecondary Source Motor Phase 4 to 5 Bowl Check Fault Phase 4 to 5 Motor Controller FaultPhase 4 Motor Controller Fault Primary Source- PumpPhase 2 to 3 Display / Motor Controller Comms. Error Phase 5 Machine Setup ErrorPhase 1 to 5 Single Rotor Position Sensor Error Primary Source Wiring ActionPhase 1 to 5 Repetitive Rotor Position Sensor Error Phase 1 to 4 Single Current TripPhase 1 to 4 Repetitive Current Trip Phase 4 Single Current Trip & Rotor Position Sensor ErrorPhase 1 to 5 Motor Stall Phase 1 to 5 Bowl Engaged During Agitate Phase 4 to 5 Brake Function Time-out Fault Complete Disassembly Mechanical Service SectionPhase 5 Topdeck Showing Wiring Connections Phase 2 Topdeck Showing Wiring Connections NB DON’T Remove the Earth Connection from the WrapperPage Page Assembly Guidelines Motor Assembly & Disassembly AssemblyPump Blockage Shaft & Bearing Removal Shaft & Bearing Assembly Page Appendix a Binary Decoding Chart 8 Bits Wash Progress LEDsFault Finding / Fault Codes Size SettingImportant Note Wiring Connections WM013 Pump Hood KIT January 2000 Phases 2 toPump Hood Kit Part Number 479188P WM51 Diagnostic Flow Chart Sept 1992- Phase 1 only WM70 Premature OUT of Balance February 1995 Phase 2 only WM65 BIB Deflector April 1994- Phase 1 onlyKit Lever Out of Balance & Bracket Phase 2 Part Number WM80 Condensation KIT May 1996 Phase 2 & 3 only WM81 Pump Shield 5KG Smartdrive September 1996 Phases 1 toAppendix C Smarttool Appendix D Tools for Servicing Smartdrive Specifications for IW IW Quick Reference GuideModels Size Width Wash Load Capacity Compact Medium LargeIntroduction to IW Wash 1 Detergent Activating Wash Front loader type washWater Temperature Sensing Option Adjustment Mode for IW PumpOther Options Diagnostic Mode for IW Status DisplayFault Status Size Setting Mode for IW Recycle