Fisher & Paykel 517735 service manual Smartdrive Servicing Quick Reference Guide

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1.2 SMARTDRIVE SERVICING – Quick Reference Guide!

Smartdrive is not isolated. Even low voltage (5v and 15v) are live!

During normal operation only one LED should be flashing. This is the leftmost wash progress LED when Smartdrive is Paused.

The product has a diagnostic mode which allows the fault information to be displayed.

Diagnostic mode level 3, indicates last fault. If there are no wash progress LED’s ON it would be most unlikely that the Motor Controllers has failed

Motor Controllers and displays of different phases are different colours. Both motor controller and display must be of the same colour to be compatible.

Phase 1 to 4 motor controllers used water to cool the electronics. The water temperature is regulated by a thermistor within the motor controller.

Phase 5 motor controllers use the pump to generate the low voltage power supply. If the pump is disconnected Smartdrive will appear ‘dead’.

Phase 1 (spare), 4 & 5. When replacing Motor Controllers the size must be set, otherwise fault code 9 will occur when the product is started.

When reconnecting the internal pressure hose ensure the product is empty of water.

Water inlet flow problems are normally indicated by HOT &/or COLD LED’s flashing, this could mean the taps are off or the filters blocked.

Inlet hose filters should be fitted with the dome pointing into the flow of the water on the tap end of the inlet hose.

If the drain hose is pushed too far down into the standpipe Smartdrive could siphon during rinse.

The motor has a direct drive and has no gears. There have been 3 different stators and 2 different rotors since introducing Smartdrive.

The inner bowl floats when the product is full of water.

The inner bowl has balance rings which have sealed compartments full of water. These self balance the bowl during spinning.

The pump has a thermal cut out which can take up to 15 minutes to reset. This can occur during a pump block, fault code 37.

When servicing the pump consider fitting a pump hood kit to Phase 2-5. See WM013 in Appendix B.

When servicing a 5kg Smartdrive pump consider fitting or a pump shield p.n. 426292. Phase 1-4. See WM81 in Appendix B.

When servicing Phase 2-3 Smartdrive consider fitting a condensation kit to the console area. See WM80 In Appendix B.

Option Adjustment Mode. Press START/PAUSE and hold POWER.

Diagnostic Mode. Press WASH TEMP DOWN and hold POWER.

Size Setting Mode. Press WASH TEMP UP and hold POWER.

Warranty does not cover problems caused by the user, for example ‘user warnings’. Pump blocks are not covered by warranty.

Between 1995 and 2000 50% of Motor Controllers and Display Modules returned to Fisher & Paykel were not faulty.

Service information is available on the internet at the following web address www.fisherpaykel.com/Service Get appropriate usernames and passwords from your ASC’s. Smarttool is used to diagnose fault information and may be downloaded from this web address. This is available as a PC application or on a palmtop. The data is optically transferred from Smartdrive, ActiveSmart(Fridge), and DishDrawer(dishwasher) using a light pen from a front panel LED.

Safety testing should be carried out in accordance with standard electrical testing procedures. The resistance from the earth contact on the mains lead to the wrapper should not exceed 0.5 ohms. The insulation resistance should also be measured at 500 volts DC between phase & neutral to earth. The maximum resistance should not exceed 1Mohm.

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Contents Smart Drive Electronic Washing Machine Phase 1 to 5Phase 5 Iweco Phase 3 GWPhase 4 GW Phase 5 IWMW, GW What PHASE, Size & Model is Your SMARTDRIVE?Table of Contents Recycle If Smartdrive has no Power see Section HOW to Service SmartdriveIntroduction Smartdrive Servicing Quick Reference Guide ALL Terminals and Internal Parts should be Treated AS Live SpecificationsInlet Hoses InstallationInstallation Removing Transit RestraintLevelling Smartdrive Installation Environment Water Supply TemperaturesSafety Accessories and Spare PartsSmartdrive Components Electronics Systems Phase Wiring Diagram Motor SpecificationsWater Level Measurement Pressure Sensor Motor Controller ModuleDisplay Module Water Valves Rotor Position Sensor InstallationPump Pump Motor SpecificationsInner and Outer Bowls Diagram showing the Floating BowlDetection Of Inner Bowl Float Off Point Bowl Check Lid Switch Lid Switch and Out of Balance SwitchWater Temperature Sensing Customising Wash Cycles GW only Phase 3 to 5 only Favourite cycle GW only All PhasesSmartdrive Information Auto Water Level GW only Phase 3 to 5 only Delay Start GW only Phase 2 to 5 onlyWater Saver GW only Phase 3 to 5 only Amount of Water Used in the Water Saver Rinse Fabric Softener Dispenser All PhasesCreasing Wash Performance Information All PhasesIf Smartdrive Appears To Have No Power Smartdrive ProblemsIf Smartdrive Powers Off mid cycle Leaking FloodingNoisy Poor Wash Performance Continuous Spinning or Slow SpinningIt Appears Smartdrive is doing nothing SiphoningRadio Frequency Interference RFI Earth LeakageWash Water Temperature All Phases Option Adjustment ModeMethod of Setting the Wash Temperature Rinse Options All PhasesPhase End of Cycle Warning Beeps GW Only All PhasesOut Of Balance Recovery Adjustment GW and MW only Phase Auto Water Fill Level Adjustment GW only PhaseWhat WAS the Last FAULT? Diagnostic ModeTo Test Pump & Water Valves Test LID, OUT of BALANCE, & Size SwitchesMedium Water Level LED on = RE-CYCLE on RestartRecycle LOW Water Level LED OFF = Restart OFFPage Size Setting Mode Phase 4 and 5 only Insufficient Hot Water Hot Water LED flashing User WarningsInsufficient Cold Water Cold Water LED flashing Overloaded Product High Water LED flashing No Water Both Hot and Cold Water LEDs flashingPhase 1 to Phase 4Restart and Recycle Wash Progress LEDs flashing Demonstration Mode All LEDs flashing in patterns IWM09 IWL09 Fault CodesGWC08 GWM08 GWL08 THC08 THM08 THL08 GWC09 GWM09 GWL09Primary Source Motor Controller Smartdrive Phases 1 to 5 Fault DescriptionsPhase 1 to 5 Motor Controller Fault Phase 1 Communications FaultPrimary Source Display Module Phase 1 to 5 Display Module FaultPhase 1 to 5 Size Error Primary Source Display Module ActionPhase 2 to Phase 4 toPhase 1 to 5 Thermistor Error Action PhasePrimary Source Pressure Tube Phase 1 to 5 Pressure Sensor FaultPhase 1 to 5 Flood Protection Error Phase 1 Pump FaultPrimary Source Pump Action Phase 1 Pump Connection FaultPhase 5 IW LCD Initialisation Error 28 30 xx Phase 1 Display / Motor Controller out of SequencePhase 1 Brake Resistor Fault Phase 1 Pump Circuit ErrorPhase 1 MC Reset Error Secondary Source Mechanical Action Phase 1 to 5 Water Leak FaultPhase 1 to 5 Pump Block Error Primary Source Pump SystemPrimary Source Suds Phase 1 to 5 Tap or Pressure Sensor Tube FaultPhase 1 to 5 Bowl Dis-Engaged Fault Primary Source MechanicalPrimary Source Mechanical Action Phase 1 to 5 Temperature Sensor FaultPhase 1 Rotor Fault Primary Source Phase 1 to 5 OOB Switch FaultSecondary Source Motor Controller Phase 2 to 5 Water in Bowl During SpinPhase 5 Display Fault Primary Source Pump System ActionPhase 2 to 5 Cold Valve Fault Phase 2 to 3 Bowl Dis-engaged FaultPhase 2 to 5 Hot and Cold Valve Fault Primary Source WiringSecondary Source Diverter Valve Phase 2 to 5 Hot Valve FaultPhase 5 ECO Recirculation Fault Phase 5 ECO Recirculation Fault See fault codePhase 2 to 5 Motor / Motor Control Step Fail Phase 2 to 5 Rotor Position Sensor FaultSecondary Source Motor Phase 4 to 5 Motor Controller Fault Phase 4 to 5 Bowl Check FaultPrimary Source- Pump Phase 4 Motor Controller FaultPhase 5 Machine Setup Error Phase 2 to 3 Display / Motor Controller Comms. ErrorPrimary Source Wiring Action Phase 1 to 5 Single Rotor Position Sensor ErrorPhase 4 Single Current Trip & Rotor Position Sensor Error Phase 1 to 5 Repetitive Rotor Position Sensor ErrorPhase 1 to 4 Single Current Trip Phase 1 to 4 Repetitive Current TripPhase 1 to 5 Motor Stall Phase 1 to 5 Bowl Engaged During Agitate Phase 4 to 5 Brake Function Time-out Fault Complete Disassembly Mechanical Service SectionPhase 5 Topdeck Showing Wiring Connections NB DON’T Remove the Earth Connection from the Wrapper Phase 2 Topdeck Showing Wiring ConnectionsPage Page Assembly Guidelines Assembly Motor Assembly & DisassemblyPump Blockage Shaft & Bearing Removal Shaft & Bearing Assembly Page Wash Progress LEDs Appendix a Binary Decoding Chart 8 BitsFault Finding / Fault Codes Size SettingImportant Note Wiring Connections WM013 Pump Hood KIT January 2000 Phases 2 toPump Hood Kit Part Number 479188P WM51 Diagnostic Flow Chart Sept 1992- Phase 1 only WM70 Premature OUT of Balance February 1995 Phase 2 only WM65 BIB Deflector April 1994- Phase 1 onlyKit Lever Out of Balance & Bracket Phase 2 Part Number WM81 Pump Shield 5KG Smartdrive September 1996 Phases 1 to WM80 Condensation KIT May 1996 Phase 2 & 3 onlyAppendix C Smarttool Appendix D Tools for Servicing Smartdrive Compact Medium Large Specifications for IWIW Quick Reference Guide Models Size Width Wash Load CapacityWash 1 Detergent Activating Wash Front loader type wash Introduction to IWWater Temperature Sensing Pump Option Adjustment Mode for IWOther Options Status Display Diagnostic Mode for IWFault Status Recycle Size Setting Mode for IW