Stains, gray whites, dingy colors |
| Garments damaged |
|
|
|
Did you properly sort the load? Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. See “Connect the Inlet Hoses” in the Installation Instructions.
Did you follow the manufacturer’s directions when adding detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
Is there above average iron (rust) in water? You may need to install an iron filter.
Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling? Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
Were items damaged before washing? Mend rips and broken threads in seams before washing.
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly? Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than than the manufacturer’s recommended amount for a full load.
Did you follow the manufacturer’s care label instructions?
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:
Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.
Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
Product replacement if your covered product can’t be fixed.
Annual Preventive Maintenance Check at your request – no extra charge.
Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”
Power surge protection against electrical damage due to power fluctuations.
$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
Rental reimbursement if repair of your covered product takes longer than promised.
10% discount off the regular price of any
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call
*Coverage in Canada varies on some items. For full details call Sears Canada at
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call
9