Whirlpool AAV4000AW manual Troubleshooting

Troubleshooting

Won’t Fill	•	Plug cord into live electrical outlet.
	•	Check fuse or reset circuit breaker.
	•	Turn the control dial to proper cycle and restart the washer.
	•	Turn both faucets on fully.
	•	Straighten inlet hoses.
	•	Disconnect hoses and clean screens. Hose filter screens may be plugged.
Won’t Agitate	•	Check fuse or reset circuit breaker.
	•	Make sure the lid is completely closed.
	•	Turn the control dial to proper cycle and restart the washer.
	•	Pauses are normal. Wait and see if the washer will start again.
Won’t Spin	•	Check fuse or reset circuit breaker.
or Drain	•	Straighten drain hoses. Eliminate kinked hoses. If there is a home drain restriction, call for
		drain service.
	•	Close lid and restart the washer. For your safety, washer will not spin unless the lid is closed.
	•	Suds lock – caused by too much suds. Rewash without detergent. Use correct amount of a
		low-sudsing detergent.
Load is Wet	•	Unevenly distributed load. Redistribute the load, close the lid and restart the washer. Check for
		leveling. Be sure water level is acceptable for load size.
	•	A normal spin speed is recommended for heavy loads like jeans or towels.
Stops	•	Plug cord into live electrical outlet.
	•	Check fuse or reset circuit breaker.
	•	Close lid and restart the washer. For your safety, washer will not agitate or spin unless lid is closed.
	•	This may be a pause in the cycle. Wait briefly and it may start.
Leaks Water	•	Make sure hose connections are tight.
	•	Make sure end of drain hose is correctly inserted and secured to drain facility.
	•	Avoid extended soaking – soak for 30 minutes or less.
	•	Avoid overloading.
Is Noisy	•	Be sure washer is leveled properly as outlined in installation manual.
	•	Weak floors can cause vibration and walking.
	•	Operating sounds will vary depending on agitation speed.
Fills with	•	Turn both faucets on fully.
the Wrong	•	If equipped with a temperature selector dial, be sure it is set directly on a temperature setting and
Temperature		not between settings.
Water	•	Make sure temperature selection is correct.
	• While the washer is filling, you may notice just hot and/or just cold water entering the tub when
		cold or warm wash temperatures are selected. This is a normal function of the Automatic
		Temperature Control (select models) feature as the washer determines the temperature of
		the water.
	•	If Auto Temperature Control (select models) is selected, cold water may feel warmer than cold
		water from the tap.
	•	Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is
		regulated correctly. Flush water line before filling washer.
	•	Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap.
		Also check water heater capacity and recovery rate.
	•	Disconnect hoses and clean screens. Hose filter screens may be plugged.
Cycle Selector	•	Extra Rinse (select models) is selected.
Advances Through
Off

For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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