Cisco Systems 10.x manual Cisco Systems, Inc

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Install, Upgrade, and Maintenance Guide for Cisco Unity Connection

Release 10.x

Published November, 2014

Cisco Systems, Inc.

www.cisco.com

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Business Edition References in Documentation Cisco Unity Connection DocumentationCisco Product Security Overview Page Methods of Installation Installing Cisco Unity ConnectionPre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Added February Changing the Boot Order of Virtual MachineGathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings Time Zone Configuration Setting DescriptionCLI set timezone MTU SizeCLI set network dhcp Hostname and IP addressesCLI set network gateway CLI set network ip eth0CLI set password user admin Administrator Account CredentialsCertificate Information CLI set web-securityCLI using the CLI command Settings NTP ServersSecurity Password CLI set password user securitySmtp Server CLI utils cuc reset passwordCLI set smtp Application Account CredentialsInstallation Tasks Installation ScenariosGenerating Answer File for Unattended Installation, StandaloneInstalling the Publisher Server Navigating Within the Installation WizardTo Install a Unity Connection Publisher Server To Do This Press ThisFirst Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Select OK. The Application User Configuration window appears Smtp Host Configuration window appearsInstalling the Subscriber Server Configuring Subscriber Server on the Publisher ServerTo Configure Subscriber server on the publisher server To Install a Subscriber ServerTask List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Subscriber Server on Virtual Machine To Configure the Publisher Server on Virtual MachineMethods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Applying a Patch Optional To Enable Dynamic-Cluster-Configuration Using CLIAuto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Platform Installation Wizard window displays Install Upgrade Patch Selection window displaysTo Upgrade from a Local Disk When Applying a Patch Verifying the InstallationInstall Upgrade Patch Selection Validation window displays To Verify the InstallationUtils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Cobras About Disaster Recovery SystemBackup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configure the backup process Configuring a Backup ScheduleViewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard To Check the Restore Status in Disaster Recovery System Viewing the Restore StatusTo View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrading Cisco Unity Connection Upgrade TypesApplying COP file Upgrade Type Upgrade Path DescriptionFrom a Network Location,Status of Unity Connection Cluster During RU Status of Unity Connection Cluster During L2 UpgradePrerequisites for Upgrade Duration of UpgradeExpand Tools and select Cluster Management Task list to Upgrade to Unity Connection Shipping VersionUtils iothrottle disable From the Software Upgrades menu, select Install/Upgrade To Upgrade the Unity Connection ServerUpgrading the Unity Connection Server Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control To Apply a COP file from Network Location Applying COP file from a Network LocationImportant Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Task List for Configuring a Unity Connection Cluster Configuring Cisco Unity Connection ClusterChecking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster From the Tools menu, select Cluster Management Changing Server Status in a Cluster and its EffectsTo Manually Activate a Server with Deactivated Status Manually Activating a Server with Deactivated StatusStatus Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Replacing Servers in a Cluster Understanding Cluster in DetailHow a Unity Connection Cluster Works Page Page Migrating a Physical Server to a Virtual Machine Maintaining Cisco Unity Connection ServerTo Replace a Publisher Server Replacing a Publisher ServerTo Replace a Subscriber Server Replacing a Subscriber ServerHtml Replacing the Non-Functional Server Tasks ProcedureCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server 10xcucsecix.html Adding or Removing Unity Connection LanguagesInstalling Unity Connection Language Files To Install Unity Connection Language Files from a Disk Installing Unity Connection Language Files from a DiskSelect Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Status of Licenses Installing Licenses on the PLM serverHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400Migrating Licenses Licenses in Unity Connection ClusterUsing Cobras Tool, Using Upgrade Process, Using Cobras ToolTo Migrate Licenses Using Cobras tool Migrating Licenses from Cisco UnityViewing Reports for Licenses Using Upgrade ProcessViewing the License Usage Viewing the Last Connectivity Time with the PLM ServerViewing the Last Compliance Time License Parameters for Unity Connection FeaturesLicense Parameter Feature Description