Cisco Systems 10.x manual To continue monitoring the upgrade, select Assume Control

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Chapter 3 Upgrading Cisco Unity Connection

Prerequisites for Upgrade

Caution If you loose your connection with the remote server or close your browser during this step, you may see the following warning when you try to view the Software Installation/Upgrade page again:

Warning: Another session is installing software, click Assume Control to take over the installation.

To continue monitoring the upgrade, select Assume Control.

Step 13 Select Next.

During the initial phase of upgrade, the Installation Log text box in Cisco Unified Operating System Administration is updated with the information on the progress of the upgrade. To confirm the completion of upgrade, open the console of the Unity Connection server and make sure that a message indicating the completion of upgrade appears on the screen along with the login prompt.

Step 14 To verify if the upgrade is successful, run the following CLI commands:

show cuc version: Displays the version of Unity Connection server in both active and inactive partitions. The upgraded Unity Connection version is in the inactive partition.

utils system upgrade status: Displays the status of the upgrade that you performed. This command should display the message for successful upgrade along with the upgraded version.

Switching to the Upgraded Version of Unity Connection Software

After completing the upgrade process, you need to manually switch over to the upgraded version of Unity Connection. For a single Unity Connection server, you can select either manual switch version or automatic switch version.

You can perform the switch version running the CLI command utils system switch-version. The system automatically reboots after the switch version.

If you choose not to automatically switch to the upgraded partition at the end of the upgrade, do the following procedure when you are ready to switch partitions.

To Switch to the Upgraded Version of Unity Connection Software

Step 1 Sign in to Cisco Unified Operating System Administration.

Step 2 From the Settings menu, select Version.

Step 3 On the Version Settings page, select Switch Versions, to start the following activities:

Unity Connection services are stopped.

Data from the active partition is copied to the inactive partition. Note that the messages are stored in a common partition, therefore they are not copied.

The Unity Connection server restarts and switches to the newer version.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationPre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryGathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings Configuration Setting Description Time ZoneCLI set timezone MTU SizeHostname and IP addresses CLI set network dhcpCLI set network gateway CLI set network ip eth0Administrator Account Credentials CLI set password user adminCertificate Information CLI set web-securitySettings NTP Servers CLI using the CLI commandSecurity Password CLI set password user securityCLI utils cuc reset password Smtp ServerCLI set smtp Application Account CredentialsInstallation Scenarios Installation TasksGenerating Answer File for Unattended Installation, StandaloneNavigating Within the Installation Wizard Installing the Publisher ServerTo Install a Unity Connection Publisher Server To Do This Press ThisFirst Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsConfiguring Subscriber Server on the Publisher Server Installing the Subscriber ServerTo Configure Subscriber server on the publisher server To Install a Subscriber ServerTask List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineMethods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchAuto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysVerifying the Installation To Upgrade from a Local Disk When Applying a PatchInstall Upgrade Patch Selection Validation window displays To Verify the InstallationUtils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasBackup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processViewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemTo View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionUpgrade Type Upgrade Path Description Applying COP fileFrom a Network Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable To Upgrade the Unity Connection Server From the Software Upgrades menu, select Install/UpgradeUpgrading the Unity Connection Server Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationImportant Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterChecking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Installing Licenses on the PLM server Status of LicensesHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesUsing Cobras Tool Using Cobras Tool, Using Upgrade Process,To Migrate Licenses Using Cobras tool Migrating Licenses from Cisco UnityUsing Upgrade Process Viewing Reports for LicensesViewing the License Usage Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description