Cisco Systems 10.x manual Utils iothrottle disable

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Chapter 3 Upgrading Cisco Unity Connection

Prerequisites for Upgrade

2.If you are upgrading during non business hours, run the following command on the standalone server or the publisher server to speed up the upgrade process:

utils iothrottle disable

If you are upgrading during a maintenance window, you can speed up the upgrade by disabling the throttling. This decreases the time required to complete the upgrade but affects Unity Connection performance.

Caution You cannot disable throttling during the upgrade process. If you want to disable the throttling process, you must first stop upgrade, disable throttle, and restart the Unity Connection server. Once the server is active again, begin the upgrade process.

3.(Unity Connection 8.6 only) Install the licenses on the existing Unity Connection 8.6 servers before you upgrade to Unity Connection 10.x server. While upgrade, the legacy license information is uploaded in Unity Connection database. For more information, see the Migrating Licenses from Unity Connection 8.6 and Earlier Releases, page 6-3section.

4.(Unity Connection 7.x only) Unity Connection version 7.0(1) and 7.1(2) cannot be directly upgraded to Unity Connection 10.x and higher versions. If you are currently running versions earlier than Unity Connection 7.1(3), you first need to upgrade to an intermediate version of Unity Connection 7.1(3). For information on supported upgrades, see the “Supported Cisco Unified Communications Manager Upgrades” section of Cisco Unified Communications Manager Software Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html.

5.Confirm if you require COP file for the upgrade process from Table 3-1and download file from http://software.cisco.com/download/navigator.html?mdfid=280082558&i=rm.

6.Apply the COP file using the steps listed in the Applying COP file from a Network Location section

7.Follow the upgrade process on the standalone server:

•(RU upgrades only) Upgrade the server following the steps mentioned in the Upgrading the Unity Connection Server, page 3-7section. The server automatically switches to the new version after completing the upgrade.

•( L2 upgrades only) Upgrade the server using the steps mentioned in the Upgrading the Unity Connection Server, page 3-7section. Switch to the upgraded software to complete the upgrade process following the steps mentioned in the Switching to the Upgraded Version of Unity Connection Software, page 3-8section.

8.Follow the upgrade process on the Unity Connection cluster:

•(RU upgrades only) Upgrade the publisher server following the steps mentioned in the Upgrading the Unity Connection Server, page 3-7section. The server automatically switches to the new version after completing the upgrade.

Upgrade the subscriber server following the steps mentioned in the Upgrading the Unity Connection Server, page 3-7section. The server automatically switches to the new version after completing the upgrade.

•( L2 upgrades only) Upgrade the publisher server using the steps mentioned in the Upgrading the Unity Connection Server, page 3-7section.

Caution In case of L2 upgrade of a cluster, do not restart or perform switch version on the publisher server before completing the upgrade on subscriber server otherwise cluster will not function properly.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Convention Description Audience and UseDocumentation Conventions Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationTask Important Notes Important Considerations for InstallationPre-Installation Tasks To Create a Virtual Machine Creating a Virtual MachineUtils ntp status Changing the Boot Order of Virtual Machine Added FebruaryTo Verify DNS Settings Verifying DNS SettingsGathering Information for Installation CLI set timezone Configuration Setting DescriptionTime Zone MTU SizeCLI set network gateway Hostname and IP addressesCLI set network dhcp CLI set network ip eth0Certificate Information Administrator Account CredentialsCLI set password user admin CLI set web-securitySecurity Password Settings NTP ServersCLI using the CLI command CLI set password user securityCLI set smtp CLI utils cuc reset passwordSmtp Server Application Account CredentialsGenerating Answer File for Unattended Installation, Installation ScenariosInstallation Tasks StandaloneTo Install a Unity Connection Publisher Server Navigating Within the Installation WizardInstalling the Publisher Server To Do This Press ThisCertificate Information window appears DNS Client Configuration window displaysFirst Node Configuration window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsTo Configure Subscriber server on the publisher server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Install a Subscriber ServerTo Generate and Download Answer Files using AFG Generating Answer File for Unattended InstallationTask List for Unattended Installation To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineTask List for Touchless Installation Touchless Installation for Virtual MachineMethods for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchTo Apply a Patch To Upgrade from a Remote Server When Applying a PatchAuto Negotiation Configuration window displays Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysInstall Upgrade Patch Selection Validation window displays Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch To Verify the InstallationUtils cuc activate Cusrsv Utils cuc reset password Post-Installation TasksTroubleshooting Installation Issues To view the log file from the command line, enter Page About Disaster Recovery System About CobrasConnectiondatabase component Components Supported for DRS BackupBackup Files in DRS Configure a backup device in DRS Configuring DRS BackupTo Configure a DRS Backup Configuring a Backup Schedule Configure the backup processViewing the Backup History Configuring a Manual BackupViewing the Backup Status Run the Restore Wizard Configuring DRS RestoreTo Restore the Software Components on Unity Connection Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemSelect Restore History. The Restore History window displays Viewing the Restore HistoryTo View the Restore History in Disaster Recovery System Upgrade Types Upgrading Cisco Unity ConnectionFrom a Network Upgrade Type Upgrade Path DescriptionApplying COP file Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable Upgrading the Unity Connection Server To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationRollback Scenarios Rollback of Unity ConnectionImportant Considerations for Rollback Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterManaging Messaging Ports in a Cluster Administering a Unity Connection ClusterChecking the Cluster Status Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects To Shutdown a Server in a Unity Connection Cluster Shutting Down a Server in a ClusterServer Effects Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next To Remove a Unity Connection Language File Code uninstalledRemoving Unity Connection Language Files Page Html#CPLMTKG69E915800 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesTo Migrate Licenses Using Cobras tool Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, Migrating Licenses from Cisco UnityViewing the License Usage Using Upgrade ProcessViewing Reports for Licenses Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description
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