Cisco Systems 10.x manual To Apply a Patch, To Upgrade from a Remote Server When Applying a Patch

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Chapter 1 Installing Cisco Unity Connection

Installation Tasks

You can access the upgrade file during the installation process either from a local disk (DVD) or from a remote FTP or SFTP server.

To Apply a Patch

Step 1 If you select Yes in the Apply a Patch window, the Install Upgrade Retrieval Mechanism Configuration window appears.

Step 2 Select the upgrade retrieval mechanism to use to retrieve the upgrade file:

•SFTP—Retrieves the upgrade file from a remote server using the Secure File Transfer Protocol (SFTP). Skip to the Upgrading from a Remote Server, page 1-20section.

•FTP—Retrieves the upgrade file from a remote server using File Transfer Protocol (FTP). Skip to the Upgrading from a Remote Server, page 1-20section.

•LOCAL—Retrieves the upgrade file from a local DVD. Continue with the Upgrading from a Local Disk, page 1-22section.

Upgrading from a Remote Server

Cisco allows you to use any SFTP server product but recommends SFTP products that have been certified with Cisco through the Cisco Technology Developer Partner program (CTDP). CTDP partners, such as GlobalSCAPE, certify their products with specified version of Cisco Unified Communications Manager. For information on using GlobalSCAPE with supported Cisco Unified Communications versions, refer to http://www.globalscape.com/gsftps/cisco.aspx. Cisco uses the following servers for internal testing. You may use one of these servers, but you must contact the vendor for support:

•Open SSH (for Unix systems. Refer to http://sshwindows.sourceforge.net/)

•Cygwin (http://www.cygwin.com/)

•Titan (http://www.titanftp.com/)

Note For issues with third-party products that have not been certified through the CTDP process, contact the third-party vendor for support.

If you choose to upgrade through an FTP or SFTP connection to a remote server, you must first configure network settings so that the server can connect to the network.

To Upgrade from a Remote Server When Applying a Patch

Step 1 The Auto Negotiation Configuration window displays.

Step 2 The installation process allows you to automatically set the speed and duplex settings of the Ethernet network interface card (NIC) using automatic negotiation. You can change this setting after installation.

Note To use this option, your hub or Ethernet switch must support automatic negotiation.

•To enable automatic negotiation, select Yes.

The MTU Configuration window displays. Continue with Step 4.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Audience and Use Documentation ConventionsConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationImportant Considerations for Installation Pre-Installation TasksTask Important Notes Creating a Virtual Machine Utils ntp statusTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryVerifying DNS Settings Gathering Information for InstallationTo Verify DNS Settings CLI set timezone Configuration Setting DescriptionTime Zone MTU SizeCLI set network gateway Hostname and IP addressesCLI set network dhcp CLI set network ip eth0Certificate Information Administrator Account CredentialsCLI set password user admin CLI set web-securitySecurity Password Settings NTP ServersCLI using the CLI command CLI set password user securityCLI set smtp CLI utils cuc reset passwordSmtp Server Application Account CredentialsGenerating Answer File for Unattended Installation, Installation ScenariosInstallation Tasks StandaloneTo Install a Unity Connection Publisher Server Navigating Within the Installation WizardInstalling the Publisher Server To Do This Press ThisDNS Client Configuration window displays First Node Configuration window appearsCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsTo Configure Subscriber server on the publisher server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Install a Subscriber ServerGenerating Answer File for Unattended Installation Task List for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineTouchless Installation for Virtual Machine Methods for Touchless InstallationTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchTo Upgrade from a Remote Server When Applying a Patch Auto Negotiation Configuration window displaysTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysInstall Upgrade Patch Selection Validation window displays Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch To Verify the InstallationUtils cuc activate Cusrsv Post-Installation Tasks Troubleshooting Installation IssuesUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasComponents Supported for DRS Backup Backup Files in DRSConnectiondatabase component Configuring DRS Backup To Configure a DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processConfiguring a Manual Backup Viewing the Backup StatusViewing the Backup History Configuring DRS Restore To Restore the Software Components on Unity ConnectionRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemViewing the Restore History To View the Restore History in Disaster Recovery SystemSelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionFrom a Network Upgrade Type Upgrade Path DescriptionApplying COP file Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable Upgrading the Unity Connection Server To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationRollback of Unity Connection Important Considerations for RollbackRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterAdministering a Unity Connection Cluster Checking the Cluster StatusManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Shutting Down a Server in a Cluster Server EffectsTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Code uninstalled Removing Unity Connection Language FilesTo Remove a Unity Connection Language File Page Html#CPLMTKG69E915800 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesTo Migrate Licenses Using Cobras tool Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, Migrating Licenses from Cisco UnityViewing the License Usage Using Upgrade ProcessViewing Reports for Licenses Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description
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