Cisco Systems 10.x manual Replacing a Publisher Server, To Replace a Publisher Server

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Chapter 5 Maintaining Cisco Unity Connection Server

Migrating a Physical Server to a Virtual Machine

Replacing a Publisher Server

While you are upgrading the publisher server in a Unity Connection cluster, the subscriber server continues to provide services to the users and callers.

Note In case of a standalone server, replace the server during off-peak hours to avoid call-processing interruptions and impact to services.

To Replace a Publisher Server

Step 1 Manually change the status of subscriber server to Primary:

a.Sign in to Cisco Unity Connection Serviceability.

b.Expand Tools and select Cluster Management.

c.On the Cluster Management page, from the Server Manager menu, locate the subscriber server and check the following:

If the subscriber server status is Primary, skip the remaining steps in this procedure.

If the subscriber server status is Secondary, select Make Primary.

If the subscriber has Deactivated status, change the status to Secondary and then select Activate. When prompted to confirm changing the server status, select OK. After successful activation of the subscriber server, change the status to Primary selecting Make Primary option.

Step 2 Manually change the status of publisher server to Deactivated:

a.Sign in to the Real-Time Monitoring Tool and select Port Monitor.

b.In the Node field, select the publisher server and then select Start Polling. Note whether any voice messaging ports are currently handling calls for the server.

c.Return to the Cluster Management page of Cisco Unity Connection Serviceability and do any one of th following:

If no voice messaging ports are currently handling calls for the publisher server, move to the next Step 3.

If there are voice messaging ports that are currently handling calls for the publisher server, on the Cluster Management page, in the Port Manager column, select Stop Taking Calls for the publisher server and then wait until RTMT shows that all the ports for the publisher server are idle.

d.From the Server Manager menu, in the Change Server Status column for the publisher server, select Deactivate and then select OK.

Step 3 Install the replacement publisher server, see Installing the Publisher Server, page 1-12section.

a.Shut down the publisher server using the CLI command utils system shutdown. On the Cluster Management page of the subscriber server, the publisher has Not Functioning status.

b.Install the virtual machine. The following settings on the virtual machine must be same as that on the physical server, otherwise the transfer of data from the physical server to the virtual machine will fail:

Hostname of the server

IP address of the server

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Audience and Use Documentation ConventionsConvention Description Cisco Unity Connection Documentation Cisco Business Edition References in DocumentationCisco Product Security Overview Page Installing Cisco Unity Connection Methods of InstallationImportant Considerations for Installation Pre-Installation TasksTask Important Notes Creating a Virtual Machine Utils ntp statusTo Create a Virtual Machine Changing the Boot Order of Virtual Machine Added FebruaryVerifying DNS Settings Gathering Information for InstallationTo Verify DNS Settings Configuration Setting Description Time ZoneCLI set timezone MTU SizeHostname and IP addresses CLI set network dhcpCLI set network gateway CLI set network ip eth0Administrator Account Credentials CLI set password user adminCertificate Information CLI set web-securitySettings NTP Servers CLI using the CLI commandSecurity Password CLI set password user securityCLI utils cuc reset password Smtp ServerCLI set smtp Application Account CredentialsInstallation Scenarios Installation TasksGenerating Answer File for Unattended Installation, StandaloneNavigating Within the Installation Wizard Installing the Publisher ServerTo Install a Unity Connection Publisher Server To Do This Press ThisDNS Client Configuration window displays First Node Configuration window appearsCertificate Information window appears Smtp Host Configuration window appears Select OK. The Application User Configuration window appearsConfiguring Subscriber Server on the Publisher Server Installing the Subscriber ServerTo Configure Subscriber server on the publisher server To Install a Subscriber ServerGenerating Answer File for Unattended Installation Task List for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Publisher Server on Virtual Machine To Configure the Subscriber Server on Virtual MachineTouchless Installation for Virtual Machine Methods for Touchless InstallationTask List for Touchless Installation Optional To Enable Dynamic-Cluster-Configuration Using CLI Applying a PatchTo Upgrade from a Remote Server When Applying a Patch Auto Negotiation Configuration window displaysTo Apply a Patch Install Upgrade Patch Selection window displays Platform Installation Wizard window displaysVerifying the Installation To Upgrade from a Local Disk When Applying a PatchInstall Upgrade Patch Selection Validation window displays To Verify the InstallationUtils cuc activate Cusrsv Post-Installation Tasks Troubleshooting Installation IssuesUtils cuc reset password To view the log file from the command line, enter Page About Disaster Recovery System About CobrasComponents Supported for DRS Backup Backup Files in DRSConnectiondatabase component Configuring DRS Backup To Configure a DRS BackupConfigure a backup device in DRS Configuring a Backup Schedule Configure the backup processConfiguring a Manual Backup Viewing the Backup StatusViewing the Backup History Configuring DRS Restore To Restore the Software Components on Unity ConnectionRun the Restore Wizard Viewing the Restore Status To Check the Restore Status in Disaster Recovery SystemViewing the Restore History To View the Restore History in Disaster Recovery SystemSelect Restore History. The Restore History window displays Upgrade Types Upgrading Cisco Unity ConnectionUpgrade Type Upgrade Path Description Applying COP fileFrom a Network Location,Status of Unity Connection Cluster During L2 Upgrade Status of Unity Connection Cluster During RUDuration of Upgrade Prerequisites for UpgradeTask list to Upgrade to Unity Connection Shipping Version Expand Tools and select Cluster ManagementUtils iothrottle disable To Upgrade the Unity Connection Server From the Software Upgrades menu, select Install/UpgradeUpgrading the Unity Connection Server Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control Applying COP file from a Network Location To Apply a COP file from Network LocationRollback of Unity Connection Important Considerations for RollbackRollback Scenarios Page Page Configuring Cisco Unity Connection Cluster Task List for Configuring a Unity Connection ClusterAdministering a Unity Connection Cluster Checking the Cluster StatusManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster Changing Server Status in a Cluster and its Effects From the Tools menu, select Cluster ManagementManually Activating a Server with Deactivated Status To Manually Activate a Server with Deactivated StatusStatus Change Effects Shutting Down a Server in a Cluster Server EffectsTo Shutdown a Server in a Unity Connection Cluster Understanding Cluster in Detail Replacing Servers in a ClusterHow a Unity Connection Cluster Works Page Page Maintaining Cisco Unity Connection Server Migrating a Physical Server to a Virtual MachineReplacing a Publisher Server To Replace a Publisher ServerReplacing a Subscriber Server To Replace a Subscriber ServerHtml Tasks Procedure Replacing the Non-Functional ServerCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server Adding or Removing Unity Connection Languages 10xcucsecix.htmlInstalling Unity Connection Language Files Installing Unity Connection Language Files from a Disk To Install Unity Connection Language Files from a DiskSelect Next Code uninstalled Removing Unity Connection Language FilesTo Remove a Unity Connection Language File Page Installing Licenses on the PLM server Status of LicensesHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400Licenses in Unity Connection Cluster Migrating LicensesUsing Cobras Tool Using Cobras Tool, Using Upgrade Process,To Migrate Licenses Using Cobras tool Migrating Licenses from Cisco UnityUsing Upgrade Process Viewing Reports for LicensesViewing the License Usage Viewing the Last Connectivity Time with the PLM ServerLicense Parameters for Unity Connection Features Viewing the Last Compliance TimeLicense Parameter Feature Description