Cisco Systems 10.x manual

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Chapter 3 Upgrading Cisco Unity Connection

Rollback of Unity Connection

To Rollback a Unity Connection Server to the Version in the Inactive Partition

Step 1 Sign in to Cisco Unified Operating System Administration.

Step 2 From the Settings menu, select Version and the Version Settings window displays.

Step 3 Select the Switch Versions option. After you confirm that you want to restart the system, the system restarts that might take up to 15 minutes.

Step 4 Follow the given steps to confirm that the switch version is successful:

a.Sign in to Cisco Unified Operating System Administration.

b.In the Settings menu, select Version. The Version Settings window displays the product version.

c.Confirm that the active partition runs the correct version of Unity Connection server and all critical services are in the Running state.

d.Sign in to Cisco Unity Connection Administration and confirm that the configuration data exists.

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Documentation Conventions Audience and UseConvention Description Cisco Business Edition References in Documentation Cisco Unity Connection DocumentationCisco Product Security Overview Page Methods of Installation Installing Cisco Unity ConnectionPre-Installation Tasks Important Considerations for InstallationTask Important Notes Utils ntp status Creating a Virtual MachineTo Create a Virtual Machine Added February Changing the Boot Order of Virtual MachineGathering Information for Installation Verifying DNS SettingsTo Verify DNS Settings MTU Size Configuration Setting DescriptionTime Zone CLI set timezoneCLI set network ip eth0 Hostname and IP addressesCLI set network dhcp CLI set network gatewayCLI set web-security Administrator Account CredentialsCLI set password user admin Certificate InformationCLI set password user security Settings NTP ServersCLI using the CLI command Security PasswordApplication Account Credentials CLI utils cuc reset passwordSmtp Server CLI set smtpStandalone Installation ScenariosInstallation Tasks Generating Answer File for Unattended Installation,To Do This Press This Navigating Within the Installation WizardInstalling the Publisher Server To Install a Unity Connection Publisher ServerFirst Node Configuration window appears DNS Client Configuration window displaysCertificate Information window appears Select OK. The Application User Configuration window appears Smtp Host Configuration window appearsTo Install a Subscriber Server Configuring Subscriber Server on the Publisher ServerInstalling the Subscriber Server To Configure Subscriber server on the publisher serverTask List for Unattended Installation Generating Answer File for Unattended InstallationTo Generate and Download Answer Files using AFG To Configure the Subscriber Server on Virtual Machine To Configure the Publisher Server on Virtual MachineMethods for Touchless Installation Touchless Installation for Virtual MachineTask List for Touchless Installation Applying a Patch Optional To Enable Dynamic-Cluster-Configuration Using CLIAuto Negotiation Configuration window displays To Upgrade from a Remote Server When Applying a PatchTo Apply a Patch Platform Installation Wizard window displays Install Upgrade Patch Selection window displaysTo Verify the Installation Verifying the InstallationTo Upgrade from a Local Disk When Applying a Patch Install Upgrade Patch Selection Validation window displaysUtils cuc activate Cusrsv Troubleshooting Installation Issues Post-Installation TasksUtils cuc reset password To view the log file from the command line, enter Page About Cobras About Disaster Recovery SystemBackup Files in DRS Components Supported for DRS BackupConnectiondatabase component To Configure a DRS Backup Configuring DRS BackupConfigure a backup device in DRS Configure the backup process Configuring a Backup ScheduleViewing the Backup Status Configuring a Manual BackupViewing the Backup History To Restore the Software Components on Unity Connection Configuring DRS RestoreRun the Restore Wizard To Check the Restore Status in Disaster Recovery System Viewing the Restore StatusTo View the Restore History in Disaster Recovery System Viewing the Restore HistorySelect Restore History. The Restore History window displays Upgrading Cisco Unity Connection Upgrade TypesLocation, Upgrade Type Upgrade Path DescriptionApplying COP file From a NetworkStatus of Unity Connection Cluster During RU Status of Unity Connection Cluster During L2 UpgradePrerequisites for Upgrade Duration of UpgradeExpand Tools and select Cluster Management Task list to Upgrade to Unity Connection Shipping VersionUtils iothrottle disable Connection Server, page 3-7section To Upgrade the Unity Connection ServerFrom the Software Upgrades menu, select Install/Upgrade Upgrading the Unity Connection ServerTo continue monitoring the upgrade, select Assume Control To Apply a COP file from Network Location Applying COP file from a Network LocationImportant Considerations for Rollback Rollback of Unity ConnectionRollback Scenarios Page Page Task List for Configuring a Unity Connection Cluster Configuring Cisco Unity Connection ClusterChecking the Cluster Status Administering a Unity Connection ClusterManaging Messaging Ports in a Cluster Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster From the Tools menu, select Cluster Management Changing Server Status in a Cluster and its EffectsTo Manually Activate a Server with Deactivated Status Manually Activating a Server with Deactivated StatusStatus Change Effects Server Effects Shutting Down a Server in a ClusterTo Shutdown a Server in a Unity Connection Cluster Replacing Servers in a Cluster Understanding Cluster in DetailHow a Unity Connection Cluster Works Page Page Migrating a Physical Server to a Virtual Machine Maintaining Cisco Unity Connection ServerTo Replace a Publisher Server Replacing a Publisher ServerTo Replace a Subscriber Server Replacing a Subscriber ServerHtml Replacing the Non-Functional Server Tasks ProcedureCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server 10xcucsecix.html Adding or Removing Unity Connection LanguagesInstalling Unity Connection Language Files To Install Unity Connection Language Files from a Disk Installing Unity Connection Language Files from a DiskSelect Next Removing Unity Connection Language Files Code uninstalledTo Remove a Unity Connection Language File Page Html#CPLMTKAA222E9400 Installing Licenses on the PLM serverStatus of Licenses Html#CPLMTKG69E915800Migrating Licenses Licenses in Unity Connection ClusterMigrating Licenses from Cisco Unity Using Cobras ToolUsing Cobras Tool, Using Upgrade Process, To Migrate Licenses Using Cobras toolViewing the Last Connectivity Time with the PLM Server Using Upgrade ProcessViewing Reports for Licenses Viewing the License UsageViewing the Last Compliance Time License Parameters for Unity Connection FeaturesLicense Parameter Feature Description