Cisco Systems 10.x manual Maintaining Cisco Unity Connection Server

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Chapter 5 Maintaining Cisco Unity Connection Server

Changing the IP Address or Hostname of a Unity Connection Server

•If the value of the Hostname/IP Address column is an IP address, the server is defined by an IP address.

Important Considerations before Changing the Hostname or IP Address of a Unity Connection Server

1.When you change the IP address or hostname of the Unity Connection server, make sure to apply the same changes on all the associated components that refer the Unity Connection server by IP address or hostname:

2.Bookmarks on client computers to the following web applications:

•Web applications, such as Cisco Personal Communications Assistant and Cisco Unity Connection Administration.

•Cisco Fax Server

•Cisco Unified Application Environment

•Cisco Unified Mobile Advantage

•Cisco Unified Presence

•Cisco Unified Personal Communicator

•Cisco Unity Connection ViewMail for Microsoft Outlook

•IMAP email clients that access Unity Connection

•Phone systems and related components, including Cisco EGW 2200, Cisco ISR voice gateway, Cisco SIP Proxy Server, Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, and PIMG/TIMG units.

•RSS readers

•SMTP smart host

•Voice messaging systems with which Unity Connection is integrated via VPIM, such as Cisco Unity and Cisco Unity Express.

Caution If associated components reference the Unity Connection server by IP address and if you do not change the IP address as applicable, the components will no longer be able to access Unity Connection.

3.You can change the IP address and hostname of a Unity Connection server or cluster following the steps mentioned in the Changing the IP Address or Hostname of a Unity Connection Server or Cluster, page 5-8section.

Caution Do not change the IP address or hostname of a Unity Connection server during business hours.

4.(Only in case of changing IP address of a Unity Connection server) If the Unity Connection server is configured to get an IP address from a DHCP server, you cannot manually change the IP address of the server. Instead, you must do one of the following:

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10.x

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Contents Cisco Systems, Inc Page N T E N T S Rollback of Unity Connection Server Viewing Reports for Licenses Convention Description Audience and UseDocumentation Conventions Cisco Business Edition References in Documentation Cisco Unity Connection DocumentationCisco Product Security Overview Page Methods of Installation Installing Cisco Unity ConnectionTask Important Notes Important Considerations for InstallationPre-Installation Tasks To Create a Virtual Machine Creating a Virtual MachineUtils ntp status Added February Changing the Boot Order of Virtual MachineTo Verify DNS Settings Verifying DNS SettingsGathering Information for Installation Time Zone Configuration Setting DescriptionCLI set timezone MTU SizeCLI set network dhcp Hostname and IP addressesCLI set network gateway CLI set network ip eth0CLI set password user admin Administrator Account CredentialsCertificate Information CLI set web-securityCLI using the CLI command Settings NTP ServersSecurity Password CLI set password user securitySmtp Server CLI utils cuc reset passwordCLI set smtp Application Account CredentialsInstallation Tasks Installation ScenariosGenerating Answer File for Unattended Installation, StandaloneInstalling the Publisher Server Navigating Within the Installation WizardTo Install a Unity Connection Publisher Server To Do This Press ThisCertificate Information window appears DNS Client Configuration window displaysFirst Node Configuration window appears Select OK. The Application User Configuration window appears Smtp Host Configuration window appearsInstalling the Subscriber Server Configuring Subscriber Server on the Publisher ServerTo Configure Subscriber server on the publisher server To Install a Subscriber ServerTo Generate and Download Answer Files using AFG Generating Answer File for Unattended InstallationTask List for Unattended Installation To Configure the Subscriber Server on Virtual Machine To Configure the Publisher Server on Virtual MachineTask List for Touchless Installation Touchless Installation for Virtual MachineMethods for Touchless Installation Applying a Patch Optional To Enable Dynamic-Cluster-Configuration Using CLITo Apply a Patch To Upgrade from a Remote Server When Applying a PatchAuto Negotiation Configuration window displays Platform Installation Wizard window displays Install Upgrade Patch Selection window displaysTo Upgrade from a Local Disk When Applying a Patch Verifying the InstallationInstall Upgrade Patch Selection Validation window displays To Verify the InstallationUtils cuc activate Cusrsv Utils cuc reset password Post-Installation TasksTroubleshooting Installation Issues To view the log file from the command line, enter Page About Cobras About Disaster Recovery SystemConnectiondatabase component Components Supported for DRS BackupBackup Files in DRS Configure a backup device in DRS Configuring DRS BackupTo Configure a DRS Backup Configure the backup process Configuring a Backup ScheduleViewing the Backup History Configuring a Manual BackupViewing the Backup Status Run the Restore Wizard Configuring DRS RestoreTo Restore the Software Components on Unity Connection To Check the Restore Status in Disaster Recovery System Viewing the Restore StatusSelect Restore History. The Restore History window displays Viewing the Restore HistoryTo View the Restore History in Disaster Recovery System Upgrading Cisco Unity Connection Upgrade TypesApplying COP file Upgrade Type Upgrade Path DescriptionFrom a Network Location,Status of Unity Connection Cluster During RU Status of Unity Connection Cluster During L2 UpgradePrerequisites for Upgrade Duration of UpgradeExpand Tools and select Cluster Management Task list to Upgrade to Unity Connection Shipping VersionUtils iothrottle disable From the Software Upgrades menu, select Install/Upgrade To Upgrade the Unity Connection ServerUpgrading the Unity Connection Server Connection Server, page 3-7sectionTo continue monitoring the upgrade, select Assume Control To Apply a COP file from Network Location Applying COP file from a Network LocationRollback Scenarios Rollback of Unity ConnectionImportant Considerations for Rollback Page Page Task List for Configuring a Unity Connection Cluster Configuring Cisco Unity Connection ClusterManaging Messaging Ports in a Cluster Administering a Unity Connection ClusterChecking the Cluster Status Server Assignments and Usage of Voice Messaging Ports Stopping All Ports from Taking New Calls Restarting All Ports to Take Calls Server Status in a Unity Connection Cluster From the Tools menu, select Cluster Management Changing Server Status in a Cluster and its EffectsTo Manually Activate a Server with Deactivated Status Manually Activating a Server with Deactivated StatusStatus Change Effects To Shutdown a Server in a Unity Connection Cluster Shutting Down a Server in a ClusterServer Effects Replacing Servers in a Cluster Understanding Cluster in DetailHow a Unity Connection Cluster Works Page Page Migrating a Physical Server to a Virtual Machine Maintaining Cisco Unity Connection ServerTo Replace a Publisher Server Replacing a Publisher ServerTo Replace a Subscriber Server Replacing a Subscriber ServerHtml Replacing the Non-Functional Server Tasks ProcedureCommand show cuc cluster status Maintaining Cisco Unity Connection Server To Change the IP Address of a Standalone or a Cluster Server 10xcucsecix.html Adding or Removing Unity Connection LanguagesInstalling Unity Connection Language Files To Install Unity Connection Language Files from a Disk Installing Unity Connection Language Files from a DiskSelect Next To Remove a Unity Connection Language File Code uninstalledRemoving Unity Connection Language Files Page Status of Licenses Installing Licenses on the PLM serverHtml#CPLMTKG69E915800 Html#CPLMTKAA222E9400Migrating Licenses Licenses in Unity Connection ClusterUsing Cobras Tool, Using Upgrade Process, Using Cobras ToolTo Migrate Licenses Using Cobras tool Migrating Licenses from Cisco UnityViewing Reports for Licenses Using Upgrade ProcessViewing the License Usage Viewing the Last Connectivity Time with the PLM ServerViewing the Last Compliance Time License Parameters for Unity Connection FeaturesLicense Parameter Feature Description